Question Constant BSODs when downloading game updates on old Lenovo laptop ?

[andyegg627]

Hey I need a little help here. I've been trying to update some games on my laptop and it's an older one. Lately when it's downloading the updates I keep getting BSOD's. I've been googling them and doing some research and it seems to constantly come up with a "driver is out of date."

I've gone thru my whole list of drivers trying to update them individually, I just updated my graphics card driver the other day as well but still running into the issue.

Would anyone be able to help me diagnose what is going on? I don't want to have to nuke my hard drive and start over, but if that's the case I will. Hopefully this can be avoided.

Any advice is greatly appreciated.

Thanks for reading

 

[Ralston18]

Laptop specs?

OS?

How old is "old"?

What games? Game source(s)?

Are you manually installing drivers or using some third party tool to do so. If so, what tool?

 

[andyegg627]

Laptop specs?

Lenovo Y50-70 Touch
Intel core i7-4700HQ
NVIDIA GeForce GTX 680M
16gb RAM

OS?

Windows 10

How old is "old"?

It was gifted to me late 2016 or early 2017

What games? Game source(s)?

Been trying to download an update for Maplestory and it crashes. Updates for World of Warcraft and it'll crash. Even downloading drivers in general it crashes. I often see PAGE_FAULT_IN_NONPAGED_AREA as the reason on the bsod.

Are you manually installing drivers or using some third party tool to do so. If so, what tool?

I've tried manually downloading, I've gone thru the device manager and tried using windows to update as well. Most recently I used the NVIDIA geforce app to update my graphics driver to the most recent release. I was under the assumption that it might have been the issue, but alas I still crash when downloading.

 

[Ralston18]

Try "dism" and "sfc /scannow" to fix possible file corruption problems.

FYI:

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

If the problems continue there are still other actions that can be taken.

 

[andyegg627]

Try "dism" and "sfc /scannow" to fix possible file corruption problems.

FYI:

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

If the problems continue there are still other actions that can be taken.

Used the DISM function and command prompt gave me this
Deployment Image Servicing and Management tool
Version: 10.0.19041.3636

Image Version: 10.0.19045.3693

No component store corruption detected.
The operation completed successfully.

Deployment Image Servicing and Management tool
Version: 10.0.19041.3636

Image Version: 10.0.19045.3693

[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.


I ran the sfc scan and these were the results

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.


Hopefully that fixed my issue. I'll give it a try. thanks for the guidance

 

[andyegg627]

Try "dism" and "sfc /scannow" to fix possible file corruption problems.

FYI:

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

If the problems continue there are still other actions that can be taken.

you fixed it!!!! i was able to download the full update without a bsod!!! thank you so much!!!!!!!!!!! i'm so happy i could do a backflip

 

[Ralston18]

👍

 

[andyegg627]

👍

you're my hero <3

 

[andyegg627]

Hey I've been getting BSODs still, albeit not as frequently though. It's again still only when I'm downloading or updating a game. I ran the commands and the health shows fine and everything, the sfc said nothing to fix but finished anyway.

its a different error this time

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

What failed: bcrnwl63a.sys

I'm baffled