Constant Downage - Suddenlink

Staryis

Reputable
Feb 4, 2016
1
0
4,510
Hello guys. I've never used this site before. But i found in recent searching through the internet. But I wanted some Advice.. So we have been living in this apartment for about a year now, but recently we got new neighbors and i believe that they have internet. For the past 3 months we have had constant disconnections with suddenlink. We have three computers, one hard wired into the internet, and 2 others on wifi. One of them stays off most of the time. And 3 other phones connected, but we never had this much problem until they moved in. Our wifi constantly goes out, Id say at least 3 times a day maybe more. But my 1 computer will still be connected to the internet. I've had a tech come out and the only thing he did was replace the modem..(As if that helped at all). He told me that I could be having frequency problems. But i'm just at my wits end. I live in the middle of nowhere and all thats here is Suddenlink or Centurylink which in my opinion is none to par. I wish i could get something like FIOS or AT&T. Im stuck with this. And techs arnt helping and neither is reps. any suggestions? Would it help if i went out and bought a modem? I'm not a genius with internet. But i try!
Any advice? Or tips? Thanks a bunch!
 
Solution
You might talk to your neighbors. See what wireless router they have. It may be defective, blasting overwhelming signals that interfere with yours. Perhaps they will be willing to help you experiment, by temporarily unplugging their router and seeing what happens to your systems. If their router is bad, technically they should be the ones to replace it, but in the interest of building a good relationship with them, you may wish to offer to help with some of the cost. Changing your wireless router's active channel may help; the systems that use it will probably need to "re-find" it and reconnect.
You might talk to your neighbors. See what wireless router they have. It may be defective, blasting overwhelming signals that interfere with yours. Perhaps they will be willing to help you experiment, by temporarily unplugging their router and seeing what happens to your systems. If their router is bad, technically they should be the ones to replace it, but in the interest of building a good relationship with them, you may wish to offer to help with some of the cost. Changing your wireless router's active channel may help; the systems that use it will probably need to "re-find" it and reconnect.
 
Solution