Question Constant internet crash on second router

[Devin latulippe]

Hello, i use frontier and we have two routers (one for the living room and one for the computer room) and i have my gaming pc and my dads work pc in the computer room. But every half hour both our computers drop connection and than comes back on a few seconds later, for him he doesnt notice because all he does is internet browsing and watches youtube, but for me its a hassle, im usually playing competitive games and its a pain to constanstly drop connection every 20 or so minutes. Idk if its our computers. The router, or our internet in general.

 

[kanewolf]

Hello, i use frontier and we have two routers (one for the living room and one for the computer room) and i have my gaming pc and my dads work pc in the computer room. But every half hour both our computers drop connection and than comes back on a few seconds later, for him he doesnt notice because all he does is internet browsing and watches youtube, but for me its a hassle, im usually playing competitive games and its a pain to constanstly drop connection every 20 or so minutes. Idk if its our computers. The router, or our internet in general.

It is possible that the DHCP lease time is too short. Check that on both routers. Is the second router configured as a WIFI access point or is it configured as a router?
Which port does the ethernet cable from the first router connect to (LAN or WAN) ?

 

[Devin latulippe]

It is possible that the DHCP lease time is too short. Check that on both routers. Is the second router configured as a WIFI access point or is it configured as a router?
Which port does the ethernet cable from the first router connect to (LAN or WAN) ?

How do i check if the DhCP lease is to short? i know a good amount about conputers not routers lmao

 

[kanewolf]

How do i check if the DhCP lease is to short? i know a good amount about conputers not routers lmao

The easiest way is to login to each router admin page and look at the DHCP settings.

 

[Devin latulippe]

The easiest way is to login to each router admin page and look at the DHCP settings.

So im at the fronter admin page on my pc, where do i go and what do i do?

 

[kanewolf]

So im at the fronter admin page on my pc, where do i go and what do i do?

You will have to provide the models of both routers for me to help you. I have to lookup the user's manual for them to provide specific instructions.

 

[Devin latulippe]

You will have to provide the models of both routers for me to help you. I have to lookup the user's manual for them to provide specific instructions.

The model for the second router i use for the computer room is Airi: Model 4920

 

[kanewolf]

Is this the computer room router -- https://www.airties.com/product-4920.html ?

 

[Devin latulippe]

Is this the computer room router -- https://www.airties.com/product-4920.html ?

yes

 

[kanewolf]

yes

And what FIOS router ?

 

[Devin latulippe]

And what FIOS router ?

idk what fios router, but i changed the DHCP lease to 12 hours and their is still constant internet cuttouts. Idk what is going on.

 

[Devin latulippe]

Hello, I've been using frontier for around 3 or so years. We decided to switch and ever since i've been asking why, But recently its gotten worse. Constant internet cuttouts. Ive tried the main router and the secondary one and than my access point internet adapter upstairs for my room. But no one will do anything in my house because im the only person who needs constant internet access. I've tried changing the DCHP lease time to 12 hours. Nothing, 24 hours, nothing. Ive rebooted and everything and im at a loss on what to do. My main router is Arris Frontier NVG468MQ 802.11AC WIFI AND MOCA2.0 802.11ac Router. My second router is Air 4920 1600 Mbps 3x3 802.11ac + 2x2 802.11n Wireless Mesh Extender. And the wife extender for my room is NETGEAR Wifi Range Extender EX3700 . Something i've noticed on the logs for our network is everytime the internet cuts out there are certian logs saying Failed assertion at: IGMP_Rcv line ####

 

[Devin latulippe]

#1
Hello, I've been using frontier for around 3 or so years. We decided to switch and ever since i've been asking why, But recently its gotten worse. Constant internet cuttouts. Ive tried the main router and the secondary one and than my access point internet adapter upstairs for my room. But no one will do anything in my house because im the only person who needs constant internet access. I've tried changing the DCHP lease time to 12 hours. Nothing, 24 hours, nothing. Ive rebooted and everything and im at a loss on what to do. My main router is Arris Frontier NVG468MQ 802.11AC WIFI AND MOCA2.0 802.11ac Router. My second router is Air 4920 1600 Mbps 3x3 802.11ac + 2x2 802.11n Wireless Mesh Extender. And the wife extender for my room is NETGEAR Wifi Range Extender EX3700 . Something i've noticed on the logs for our network is everytime the internet cuts out there are certian logs saying Failed assertion at: IGMP_Rcv line ####

 

[bill001g]

Since you list the remote devices as "mesh extenders". How are you connecting the main router to these remote routers. Are you using a ethernet cable or wifi.

If it is wifi it really is no different that running your pc on wifi back to the main router. You suffer the same issues on games when there is any wifi connection in the path. It is even worse if your pc is connected to the extender with a second wifi connection.