Question Constant NVIDIA Driver/PC Crash on Clean Windows and Linux Installations

[adelin4]

So I have this weird problem with a GTX 1650 Super. Currently I have the card in an OptiPlex and a Xeon CPU, so no iGPU. I had it running 2 years ago as a jellyfin server with HW encoding without a desktop environment and it was working fine. Now I wanted to try some games on it, so I installed windows 10 on a new samsung ssd and everything went well untill windows installed the NVIDIA driver through windows updates. After all the updates were done, I restarted the PC. It booted normally and and reached the desktop. The moment I opened the settings it freezed and 2 seconds later it automatically restarted. After the restart I opened the file explorer and browesed thorugh the files and and nothing happend, but as soon as I opened the settings againg it froze and restarted. this happens also the Edge and other apps. So I installed Ubuntu and the the drivers and the same thing happended there as well. Desktop and file manager work, settings and firefox freeze the whole PC but doesn't automatically restart, I need to power it off manually. I tried windows 11 and 11 iot ltsc and it carashes as soon as the drivers are installed. I tried an SSD from an old laptop with NVIDIA GT 710m GPU and it booted normally and windows installed the drivers with out a crash and I then installed the drivers from the NVIDIA website and everything thing is running smoothly. I ran a 30 min stress test and everything was perfect.

So what could be the reaseon for that?

 

[Lutfij]

Welcome to the forums, newcomer!

so I installed windows 10 on a new samsung ssd and everything went well untill windows installed the NVIDIA driver through windows updates.
Where did you source the installer for the OS? You're advised to install the OS in offline mode, then manually install all relevant drivers for your platform in an elevated command, then connect to the internet to run updates for your OS.

You speak of an OptiPlex, Dell have a number of OptiPlex's in their portfolio past and present, what model/SKU do you have? You also speak of a Samsung SSD, what is the model to the SSD? How old is the PSU in your prebuilt? Is it the stock PSU that came shipped with the prebuilt during release?