Question Corsair K100 RGB Keyboard dead/not working out of the box?

SomeGuyonTHW

Reputable
Oct 9, 2020
195
18
4,595
Hi, I recently got one, but when I plug it into USB ports of my computer, the keyboard stays off and none of the keys work, as if the keyboard is dead.

I tried installing ICUE software and looked for drivers but found nothing.
Are there any drivers i must download or any specific keys I should press?
Or I should just assume the keyboard is dead and send it back? since i got it today its under warranty too.
maybe these more expensive keyboards have some extra steps?
Edit: MUST ONLY CONNECT THE KEYBOARD TO A USB 3.0 PORT, OR IT WILL NOT WORK!
 
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Hi, I recently got one, but when I plug it into USB ports of my computer, the keyboard stays off and none of the keys work, as if the keyboard is dead.

I tried installing ICUE software and looked for drivers but found nothing.
Are there any drivers i must download or any specific keys I should press?
Or I should just assume the keyboard is dead and send it back? since i got it today its under warranty too.
maybe these more expensive keyboards have some extra steps?
It should work out of box. Appears to be defective.
 

SomeGuyonTHW

Reputable
Oct 9, 2020
195
18
4,595
It should work out of box. Appears to be defective.
Nope, I solved the issue, turns out you MUST connect the keyboard cable into a USB 3.0 port, or else it won't work, my motherboard has only two out of the many so I was plugging it into the wrong ones.
I figured this out after reading the manual out of boredom.

Why would a keyboard need a 3.0 bandwidth??? I have no clue, this was weird.
 
Nope, I solved the issue, turns out you MUST connect the keyboard cable into a USB 3.0 port, or else it won't work, my motherboard has only two out of the many so I was plugging it into the wrong ones.
I figured this out after reading the manual out of boredom.

Why would a keyboard need a 3.0 bandwidth??? I have no clue, this was weird.
Ah, the manual. The last bastion of product help. Classic!