corsair link installer

[marcel4761]

When i try to instal the corsair link software its asking me for a cd. Whats the reason and the solution?

 

[COLGeek]

Where did you download the software from? If not directly from Corsair, go here:

http://www.corsair.com/en-us/downloads#download_form_80

 

[marcel4761]

Where did you download the software from?

The corsair site obviously.

 

[COLGeek]

Try downloading again. Link above.

 

[marcel4761]

Try downloading again. Link above.

I did like 6 times

 

[COLGeek]

Stand by. Going to download the most recent version (released yesterday) and install on my game rig that has an earlier version already installed.

 

[COLGeek]

Do you already have a earlier version installed?

 

[marcel4761]

Do you already have a earlier version installed?

NO

 

[COLGeek]

I had an earlier version on one of my systems. Opening the app, I was given an update message. The update was flawless.

I then uninstalled and reinstalled with the download version. No issues there either.

What version of Windows are you running? Is it fully up to date?

 

[marcel4761]

I had an earlier version on one of my systems. Opening the app, I was given an update message. The update was flawless.

I then uninstalled and reinstalled with the download version. No issues there either.

What version of Windows are you running? Is it fully up to date?

Win 10 and yes, i had no issues with the old versions, now its doing it with the old ones to not just with the latest one.

 

[COLGeek]

Understood. Are you having trouble installing any other applications?

 

[marcel4761]

Understood. Are you having trouble installing any other applications?

no

 

[devbiker]

The only reason that I can think of (off the top of my head) that this is happening is that it's looking for the .NET Framework and that you are missing one or more components of the Framework. But that should be included with Windows 10.
When it asks for a CD, it should provide some more information about a file that it's looking for or something similar. Can you provide this extra information, please?

 

[marcel4761]

The only reason that I can think of (off the top of my head) that this is happening is that it's looking for the .NET Framework and that you are missing one or more components of the Framework. But that should be included with Windows 10.
When it asks for a CD, it should provide some more information about a file that it's looking for or something similar. Can you provide this extra information, please?

It's the "CLink4Setup.msi" file

 

[devbiker]

It's asking for that file? That's the file that you are running it from. What happens if you select that file?
It sounds like the download might be corrupted. I know you downloaded it multiple times but try clearing your cache and downloading it again.

 

[marcel4761]

It's asking for that file? That's the file that you are running it from. What happens if you select that file?
It sounds like the download might be corrupted. I know you downloaded it multiple times but try clearing your cache and downloading it again.

Clearing the cache didnt help, and the file doesnt exists.

 

[COLGeek]

Please post the link to where you have been downloading the installation file from.

 

[marcel4761]

Please post the link to where you have been downloading the installation file from.

http://www.corsair.com/en-eu/hydro-series-h110i-280mm-extreme-performance-liquid-cpu-cooler

 

[COLGeek]

Sending you a link via PM. I downloaded the file from the US site and put on my Google drive.

 

[marcel4761]

Sending you a link via PM. I downloaded the file from the US site and put on my Google drive.

Got the same message

 

[COLGeek]

Sending you a link via PM. I downloaded the file from the US site and put on my Google drive.

Got the same message

Understood. I removed the file, by the way.

Are you installing as administrator? Have you tried installing via Safe Mode?

 

[marcel4761]

Sending you a link via PM. I downloaded the file from the US site and put on my Google drive.

Got the same message

Understood. I removed the file, by the way.

Are you installing as administrator? Have you tried installing via Safe Mode?

I tried it in safe mode and got this error: 0x80070641

 

[devbiker]

At this point, it may be best for you to try opening a ticket with Corsair Support.