Corsair Strafe RGB not working

[emil_sams]

My Corsair strafe rgb just out off the blue stopped working. The keyboard turned of and the side lights and the lockkey lights is the only thing that lights up on it. i can't write on it either . Please help!

Sincerely, Emil

 

[Aeacus]

Since i have the very same KB in use with my Skylake build (full specs with pics in my sig), here's one secret way to try:
Open up Corsair iCUE and look if it detects your KB. My guess is that it does not. If so, press following key combo: F1 + Win lock key (upper right corner).
This key combo activates Legacy mode on your KB and after 5 or so seconds, LEDs also lit up, which red backlight, except WASD and arrow keys who have white backlight. Wait for 10 or so seconds and press F1 + Win lock key combo again. That reverts back to the normal mode and after 10 or so seconds, iCUE should detect your KB again, so that you can use your KB with custom lighting and macro profiles as always.

 

[emil_sams]

Since i have the very same KB in use with my Skylake build (full specs with pics in my sig), here's one secret way to try:
Open up Corsair iCUE and look if it detects your KB. My guess is that it does not. If so, press following key combo: F1 + Win lock key (upper right corner).
This key combo activates Legacy mode on your KB and after 5 or so seconds, LEDs also lit up, which red backlight, except WASD and arrow keys who have white backlight. Wait for 10 or so seconds and press F1 + Win lock key combo again. That reverts back to the normal mode and after 10 or so seconds, iCUE should detect your KB again, so that you can use your KB with custom lighting and macro profiles as always.

Nothing happened. i did it several times and over 10 sec.

 

[Aeacus]

Unplug KB's USB cables from PC, both of them. Also, try plugging them in different USB port. Though, while the one of the two USB cables KB has is for it's USB passthrough, there's no way to tell which one is which.

 

[emil_sams]

Unplug KB's USB cables from PC, both of them. Also, try plugging them in different USB port. Though, while the one of the two USB cables KB has is for it's USB passthrough, there's no way to tell which one is which.

still not working. i guess i have a faulty unit or something. thx either way

 

[yupa4242]

In case anyone else see this thread i had similar issues but all that needed to be done to fix the issue.

What needs to happen is to load the ICUE program click on Keyboard Icon ,Click settings ,click Update Keyboard Firmware. This does not update automatically like the ICUE program does.