Hi guys, I have a weird issue I'm hoping anyone can lend a hand with. I've had my PC for about 2 years now (specs below), and my AIO cooler is a Cougar Helor 240mm.
If you can see the images in Google, it has like a little fan inside the pump, assuming part of the pump itself.
So my issue occurred a couple of days ago, I was downloading a game from Steam and suddenly poof BSOD, I was too slow and forgot to ss the error code, but event viewer showed:
"A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.
- System
- Provider
[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {c26c4f3c-3f66-4e99-8f8a-39405cfed220}
EventID 1
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2023-06-29T01:39:51.8597498Z
EventRecordID 58133
- Correlation
[ ActivityID] {3ef38c16-f522-44fa-8002-463ef06bf3e5}
- Execution
[ ProcessID] 7660
[ ThreadID] 8980
Channel System
Computer DESKTOP-XXXXXX (deleted)
- Security
[ UserID] S-1-5-19
- EventData
Length 298
RawData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
So after it restarted it kept booting to bios but never made it past that, so I hard reset and the PC was able to boot fine, I did a memtest and memories sticks seems fine and I was baffled at what could've caused this as the event log not sure what it means. THEN I noticed that the fan inside the pump had stopped spinning! But the temps were somewhat normal at 35ish idle, so could the BSOD be caused by thermal throttling? Bear in mind my MOBO doesn't have an AIO slot so the its connected to the FAN header, so no AIO information is available anywhere, but NZXT shows the CPU fan which I am assuming is the pump fan kept reading fine RPMs and stuff and the temps arent bad even when gaming. Also, by trying to troubleshoot I tried checking connections and everything was fine, the real head scratcher here is that I read that tilting the case on its side might make the liquid burst possible bubbles that may cause clogging? So I tried to tilt and set back up a few times and the pump fan kinda started working but visibly struggling. So every time I shut down and then turn on again the pump fan is completely stopped, but when I tilt the case on its side (pump now facing up) the fan spins perfectly fine and when I put the case back up the fan either stopps or spins very slowly.
Final details:
the AIO cable feels like they are running liquid.
Temperatures are 35-40 when idle (room temperature is around 70-77 degrees, really gets hot as we're going through a heat wave and room is small)
No weird sounds coming from the pump
Radiator fans spin fine, haven't cleaned the radiator, not sure if a build up of dust in the radiator be the cause of this?
Any idea whats going on? I'm assuming because its already 2 years old the AIO is starting to fail somehow, but not really sure if this failure means I need to replace the AIO ( as you know they are expensive) but really want to avoid another BSOD or any sort of even worst issued due to AIO failure. Thanks for reading and of course for any guidance here!
Intel I7-11700KF
RTX 3080 EVGA FTW 3 ULTRA
2X32 GSkill Trident Royal Elite RAM @4266mhz (they both came in the same package sold as a pair)
Asus Prime B560M-A AC
Cougar 850+ Gold PSU
If you can see the images in Google, it has like a little fan inside the pump, assuming part of the pump itself.
So my issue occurred a couple of days ago, I was downloading a game from Steam and suddenly poof BSOD, I was too slow and forgot to ss the error code, but event viewer showed:
"A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.
- System
- Provider
[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {c26c4f3c-3f66-4e99-8f8a-39405cfed220}
EventID 1
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2023-06-29T01:39:51.8597498Z
EventRecordID 58133
- Correlation
[ ActivityID] {3ef38c16-f522-44fa-8002-463ef06bf3e5}
- Execution
[ ProcessID] 7660
[ ThreadID] 8980
Channel System
Computer DESKTOP-XXXXXX (deleted)
- Security
[ UserID] S-1-5-19
- EventData
Length 298
RawData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
So after it restarted it kept booting to bios but never made it past that, so I hard reset and the PC was able to boot fine, I did a memtest and memories sticks seems fine and I was baffled at what could've caused this as the event log not sure what it means. THEN I noticed that the fan inside the pump had stopped spinning! But the temps were somewhat normal at 35ish idle, so could the BSOD be caused by thermal throttling? Bear in mind my MOBO doesn't have an AIO slot so the its connected to the FAN header, so no AIO information is available anywhere, but NZXT shows the CPU fan which I am assuming is the pump fan kept reading fine RPMs and stuff and the temps arent bad even when gaming. Also, by trying to troubleshoot I tried checking connections and everything was fine, the real head scratcher here is that I read that tilting the case on its side might make the liquid burst possible bubbles that may cause clogging? So I tried to tilt and set back up a few times and the pump fan kinda started working but visibly struggling. So every time I shut down and then turn on again the pump fan is completely stopped, but when I tilt the case on its side (pump now facing up) the fan spins perfectly fine and when I put the case back up the fan either stopps or spins very slowly.
Final details:
the AIO cable feels like they are running liquid.
Temperatures are 35-40 when idle (room temperature is around 70-77 degrees, really gets hot as we're going through a heat wave and room is small)
No weird sounds coming from the pump
Radiator fans spin fine, haven't cleaned the radiator, not sure if a build up of dust in the radiator be the cause of this?
Any idea whats going on? I'm assuming because its already 2 years old the AIO is starting to fail somehow, but not really sure if this failure means I need to replace the AIO ( as you know they are expensive) but really want to avoid another BSOD or any sort of even worst issued due to AIO failure. Thanks for reading and of course for any guidance here!
Intel I7-11700KF
RTX 3080 EVGA FTW 3 ULTRA
2X32 GSkill Trident Royal Elite RAM @4266mhz (they both came in the same package sold as a pair)
Asus Prime B560M-A AC
Cougar 850+ Gold PSU