Archived from groups: alt.sys.pc-clone.gateway2000 (
More info?)
EdH,
I just got the same email tonight.
Scott
EdH wrote:
> "RazeNruin" <myjunkemails@charter.net> wrote in message
> news:8p2p60583lg7oib7ippt1q2p8ipa02rv9h@4ax.com...
> > Store Closings may be temporarily on hold while buyout option is
> > considered... I heard from two members of management (each in a
> > different state) and another non-management person that Gateway is
> > putting on hold any plans to close the stores while another company
> > gives serious consideration to buying out JUST the Stores. I've heard
> > the source of this rumor to be ... the new CEO Wayne Inouye
> > accidentally spilling the beans on Mondays conf. call...
>
> Someone should tell Ted. I just received this e-mail from him...
>
> Hi. I'm Ted Waitt, co-founder and chairman of Gateway, Inc.
>
> We really appreciate your business, and I want to let you know about some
> changes we're making.
>
> You may be aware that Gateway recently acquired eMachines, Inc., making us
> the third-largest PC maker in the U.S. This is a development we're really
> excited about and I'm pleased to let you know that eMachines' CEO, Wayne
> Inouye, has become Gateway's new CEO while I'll continue to remain actively
> involved as chairman. During his time at eMachines, Wayne developed an
> incredible reputation among customers and within the PC industry, evidenced
> by a recent PC World report that gave eMachines the number one spot on
> several reliability and service measures.
>
> So what does this mean for you, the Gateway customer?
>
> There are still a lot of details we need to work out as part of the merger,
> but basically, you can expect even better prices across a wider line of
> exciting new technology products and services, from low cost eMachines PCs
> to Gateway's best selling Plasma TV and award-winning line of digital
> cameras, mp3 players, home theater products, and more. And more places to
> buy those products too.
>
> As part of Gateway's new direction, we've also made the difficult decision
> to close our 188 Gateway stores across the nation. Our stores have been a
> source of pride for Gateway since the mid-'90s, but despite enormous effort
> we haven't been able to run them profitably. And we believe that our
> customers will be served very well by the increasing availability of our
> products, as well as through our existing phone and Web outlets
> (1-800-Gateway and www.gateway.com).
>
> My pledge to you is that you'll continue to have "a friend in the business"
> in Gateway. I think you'll find that our Web and phone sales teams are the
> best in the industry. When we started this company nearly 20 years ago, our
> goal was to offer products directly to the customer, providing them with the
> best value for their money and unparalleled service and support. We remain
> committed to the very same principles today.
>
> If you've used one of our retail service centers, rest assured you can count
> on the same friendly and knowledgeable service you've been getting at your
> store by utilizing our other service and support options. To see a full
> listing of our customer care options, please visit support.gateway.com.
>
> Gateway is a solid company and the acquisition of eMachines - and the many
> growth opportunities it presents - means we'll become even stronger going
> forward. As we grow, we look forward to continuing to serve your technology
> needs for a long, long time to come.
> Sincerely,
>
> Ted Waitt
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