Question Cox hotspot blocked me from firstick only

[sajor]

Guys, I pay a family member an agreed amount for use of their cox hotspot, I been using this hotspot for over a year now with no issues, 3 days ago i was watching media using my firestick and noticed a a bit of lag so i rebooted like i did so many times before but this time got this error message from cox stating it has detected this device as potentially malicious error 15, my phone and pc still work fine with this hotspot, just get this error message on my TV screen when trying to use firestick.

What i tried to fix this issue with no success is

1. Forget and reconnect to network hotspot
2. Reboot firestick
3. Unplug firestick for a couple minutes then plug and turn on
4. Wipe my firestick to factory state
5. Used older version firestick and still get error message

Cox uses a static IP , noticed the Ip address on my phone with same hotspot is different than IP on TV usig firestick, I added a new user to my family members cox acct (with their permssion), it has a different username and pass, i was trying to add those credentials to the coxwifi hotspot but when i turn on my firstick it automatically detects my old username and pass and get this error message.

Cox error 15 pop up message

 

[Ralston18]

This is a problem between you, family members, and Cox.

Per Forum rules we cannot assist with such matters. E.g., resolving old usernames and passwords.

Closing thread accordingly.

 

[sajor]

So Cox recently decided to block fire sticks form gaining access to hotspot internet, Its pretty stupid as you can burn data and stream all you want on a pc as well lol, anyways, is there a way to bypass Cox filter ?

Cox error 15 pop up message

 

[Gam3r01]

Did you follow what the popup said, and actually contact your ISP regarding said issue?
I highly doubt they would block firesticks like that, its likely an issue with their system, and as such you should let them know whats going on.