COX internet cuts out

ImCharming

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Aug 10, 2010
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18,630
Hello, so I've recently moved and have switched to COX for my ISP. 50/10mbps.

The connection, speed and everything was running well until about 2 weeks ago, almost every minute the connection drops for 1 second then picks up again. I had a guy come out and he checked the signal and said it was on the lower side of the tolerance, changed a cable splitter out and said it was more in the middle. I told him it was still happening and he suggested to change the ethernet cable connected to my computer and left. Tried it, nothing changed.

I left the state for a week and was hoping the problem was gone when I returned. It wasn't.

Today another guy came out, checked the signal, said it was good and changed the modem out that I'm renting from cox, he left. I come and check my network monitor and it shows a connection loss again so a new modem didn't help.

I'm tired of people coming out and not knowing what the problem is so I turn to you people, any ideas or suggestions?

Surfing the web is fine, it makes playing FPS's unplayable.

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Thank you for your time.
 

ImCharming

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Aug 10, 2010
51
0
18,630
I have another tech scheduled to come out today. I tried repairing the LAN drivers and when I did that I didn't get any drops in connection. When I restarted my computer it started showing drops again until I did a repair of the drivers again. Why would this be?