[SOLVED] Cpu cooler possible pump failure

[Wan69y]

Hello, I’ve had my pc for just over a month now and recently when I turn my pc on the cpu temperature is in the 90’s when idling/ just Turing on. I have turned up the fans to extreme in corsairs cooling section on their app which has brought it down to a standard 39-44 Celsius.
would this be a pump failure or other issues.
I would attach some photos I have taken but I do not know how. The fans are working by being plugged into one of the controller so they do not have rgb as I did not connect them correctly, this hasn’t caused any issues at all, and the pump head does not have rgb either as I did not plug in the usb for it as I forgot ( this also did not cause any issues).

 

[Wan69y]

Hello, I’ve had my pc for just over a month now and recently when I turn my pc on the cpu temperature is in the 90’s when idling/ just Turing on. I have turned up the fans to extreme in corsairs cooling section on their app which has brought it down to a standard 39-44 Celsius.
would this be a pump failure or other issues.
I would attach some photos I have taken but I do not know how. The fans are working by being plugged into one of the controller so they do not have rgb as I did not connect them correctly, this hasn’t caused any issues at all, and the pump head does not have rgb either as I did not plug in the usb for it as I forgot ( this also did not cause any issues).
Edit: thanks Phaaze88 for letting me know how to add images, here's the link for anyone interested,

https://imgur.com/a/lTjWKvK

View: https://imgur.com/a/lTjWKvK

P.S. the PC is running fine as of now and whilst I'm using chrome with 3 tabs, documents an the icue app open it is on 42 degrees celsius goes up and down if there's a video playing to 50-60.
Also, I know I need to re do the wires I just cant be bothered at the moment.

 

[Phaaze88]

I would attach some photos I have taken but I do not know how.

Image posting via Imgur

go here - https://imgur.com/ you might need to set up a user. click on New Post which will display next screen where you can select image(s) - hold Ctrl while selecting images in explorer to get multiple Once uploaded, images will show on the next page right clicking an image (once its shown...

forums.tomshardware.com

 

[Paperdoc]

I see three items for you to check. All are from the fact you say you have used the "Corsiar app" to make adjustments, so I assume this is a Corsair AIO product. So I'll point out items that are common to most of their systems.

The design of Corsair AIO systems generally is that all CPU cooling is done using the Corsair components. There are only TWO connections from the PUMP unit on the CPU chip to mobo points. ONE is the small cable ending in a standard 3-hole female fan connector that MUST be plugged into the mobo CPU_FAN header. This simply sends the PUMP speed to that header so it is happy that there IS something cooling the CPU chip. The second is a cable from the PUMP to a mobo USB2 header. Your post says you have NOT connected that! The system is controlled entirely by the Corsair utility iCUE that MUST be in use. To do its job the software MUST communicate with the PUMP via that USB2 cable connection.

Lastly, the rad FANS MUST be plugged into cable outputs from the PUMP, and NOT headers on the mobo. iCUE controls those fans through that connection.

Once you have those connections set up and have iCUE operating, that software does all the controlling of CPU cooling. You do NOT use BIOS Setup for CPU cooling control.

Within iCUE there are two main controls. The main one controls the speed of the rad FANs according to the CPU temperature reading from its sensor. The other is an ability to adjust the speed of the PUMP, and that affects how fast heat is moved from the CPU to the rad. On most systems the pump is run at full speed and that is a good place to start with the Corsair system. Later you may try running the pump at a lower speed which maybe quite adequate for low to medium workloads. However, a reduced pump speed limits how much cooling the system can do for very high workloads, so be careful of that. Don't fiddle with pump speed frequently - set it and leave it until you decide it needs to be different.

 

[Wan69y]

ONE is the small cable ending in a standard 3-hole female fan connector that MUST be plugged into the mobo CPU_FAN header.

The second is a cable from the PUMP to a mobo USB2 header.
Your post says you have NOT connected that!
To do its job the software MUST communicate with the PUMP via that USB2 cable connection.

Lastly, the rad FANS MUST be plugged into cable outputs from the PUMP, and NOT headers on the mobo. iCUE controls those fans through that connection.

Once you have those connections set up and have iCUE operating, that software does all the controlling of CPU cooling. You do NOT use BIOS Setup for CPU cooling control.

Thank you for helping me.

If I adjust everything you have listed, will the usb2 header be okay (when I turn the PC on) even though the system has already been set up and in use.

The PC is now running at 41 celsius according to the icue app, I will make the adjustments if everything I have said above is cleared and good to go.

i will have tp make these chan ges tomorrow as it is getting late and I have college in the morning.

Apologies for the seemingly dumb question (in my opinion) as its my first ever pc.

 

[Paperdoc]

Making the connection to the USB2 header will only complete the installation so it can operate as designed. It will harm nothing. Without that in place so far, your system has been operating on default settings intended to ensure the CPU gets reasonable cooling, even if not ideal. You're welcome for the help. Your questions were not dumb - these AIO systems are not always clear, and they do differ from one to another so there is no universal answer.

 

[Paperdoc]

Thanks for Best Solution. Enjoy your system!

 

[Wan69y]

hello I have re connected every wire so the 3 fans 4 pin into the 3 4pin hole connector that are attached to the pump head, I also connected the 3 pin pump head into the 4 pin fan header and connected the pump head to the motherboard with the usb and now the fans do not turn on at all, both rgb and spinning.

Any ideas on how to fix is this, i know I could put it back to how it was before but that would just leave the 3 4 holes things that come attached to the pump head unused and I could leave the usb and 3 pin in.

 

[Paperdoc]

Check where the 3-hole connector from the pump is plugged into the mobo fan header. It MUST be in the CPU_FAN header and not another. That header will NOT allow the system to start if there is NO "fan" speed signal (in this case, pump speed) to prove that the CPU chip can be cooled.

 

[Wan69y]

there is only cpu_fan 1 and that’s it the rest are system fans there is a pump fan 1, here's what I'm seeing -

https://imgur.com/a/2fLBdbX

View: https://imgur.com/a/2fLBdbX

 

[Paperdoc]

You have not told us the exact maker (assume Corsair) and MODEL of this AIO system. But from that photo it is clear the wire from the pump the CPU_FAN1 is only the pump speed signal, so you've done that right. However, the pump needs a power supply. Many Corsair systems do that from the same CPU_FAN1 header by using a cable with THREE wires, but yours does not. So there should be another cable from the pump that plugs into a SATA power output connector from the PSU. THAT is where all power for this system comes from. Is that connected?

 

[Wan69y]

[/QUOTE]You have not told us the exact maker (assume Corsair) and MODEL of this AIO system.

So there should be another cable from the pump that plugs into a SATA power output connector from the PSU.
THAT is where all power for this system comes from. Is that connected?
[/QUOTE]

The AIO is Corsair apologies for not stating before hand, it is the h150 rgb pro, motherboard is the b550-A pro.
The other wires that come from the pump head are what I connect the fans with and the other is what gets plugged into the side of the pump head and then into a usb section on the motherboard.

The 4 wire connector that connects to a SATA is also connected.

https://imgur.com/a/PVFnYo7

View: https://imgur.com/a/PVFnYo7


Also the PSU is the EVGA Supernova 750, 80+ Gold

 

[Paperdoc]

Try this as a temporary arrangement for diagnosis, just in case the pump is not working. Unplug the wire from the pump to the CPU_FAN header. Take the cable from any of your CASE vent fans, unplug it from a header (SYS_FAN?) and plug that into CPU_FAN1. Then plug the wire from the pump into that SYS_FAN header. This is NOT how it should be. But what it will do is ensure that a fan that DOES work for sure will feed its valid speed signal to CPU_FAN1 so that the system WILL allow a start-up.

Turn on your system. Does it turn on? - that's the most important question. If it does, immediately go into BIOS Setup to look for two things.
1. Look at the CPU_FAN1 header. Does it show a reasonable fan speed? If yes and that fan IS operating (and maybe changing speed) then the header is working properly. Now check what it shows for CPU TEMPERATURE. If that is OK, you can proceed with another check.

2. Now look at the SYS_FAN header where the pump actually is plugged in. Does it show a "fan speed" from the pump, or is that zero? IF it shows a speed that should be something around 2000 rpm or more. IF there is ZERO "fan speed" here the PUMP may have failed, and you should consider shutting down now before the CPU overheats. But if the pump speed is constant and on the low side you can proceed to next step.

3. Exit BIOS Setup to reboot. Go into iCUE and see what it says. It should report the speed of that case fan connected to CPU_FAN1 as the "Pump Speed", and the actual pump speed should be shown on the SYS_FAN header. On that header, try to set it so the "fan" (really, the pump) is running at full speed. Now go back and check the TEMPERATURE reported for the CPU chip. Is it OK? If yes, you can do another step.

4. Still in iCUE go to its main cooling control screen and look for where you can set the PUMP speed. Set that to max speed. This will NOT change the pump's speed right now, but it will set iCUE to operate correctly the next time you start up.

5. STILL OK for CPU temperature? Try this last item - it can take a bit of time, so that's why we leave it to the end and do this ONLY if things are OK. Reach in and feel the tubes from the pump to the rad. Both should be just a bit warm - not hot. Right at the pump, one of them should be slightly warmer than the other. Now do the same at the rad ends of those hoses - one should be slightly warmer. If that IS what you observe it confirms that liquid IS flowing properly in the circulating loop. On the other hand if you find that BOTH hoses at the PUMP end are equally warm and BOTH at the RAD end are cooler than at the pump, then there is NO fluid flow.

6. Shut down. IF all things appear to be working well from all those items, you should re-connect things properly. Wire from the PUMP to the CPU_FAN1 header again, and re-connect the CASE fan to its proper SYS_FAN header. Then you can start up again and check everything. It should be working.

If you find things are NOT how they should be among these items, post results back here.