Motherboard: ROG Strix X570-I Gaming, CPU: AMD Ryzen 3600x GPU: MSI Armor RX 580 (8 GB) RAM: Corsair Vengeance lpx 16x2 GB 3200mhz PSU: NZXT S650 80+ Gold Storage: SK Hynix Gold 1TB OS: Windows 10, 64-bit, Version 20H2
My CPU is showing as running at 0.53 GHz in task manager and in the BIOS and the utilization in task manager never passes 14%, even when running stress tests. at idle I get 35-36 degrees Celsius and under "load" (it only gets up to 14% usage no matter what I do) I get 37-38 degrees Celsius and in light games that I can load without crashing (ex Polybridge 2) my performance is lacking.
This all started when I switched cases (I switched to the Velka 7) and got a new CPU Cooler (NH-L9a). I have double-checked the CPU power cables to make sure they are all the way in, and I reset all my bios settings to default/auto, CPU and chipset drivers are updated to the most recent versions, I have tried using a different power supply, double-checked the CPU cooler to make sure there was no film on it, the fan does spin and shows up in the bios at 1200 rpm, I have tried to loosen the CPU cooler to see if mounting pressure was the issue, I have set my power plan to performance, and there are no critical errors in the event viewer.
is this just a case of my CPU going bad or is there any way I can fix the problem?
My CPU is showing as running at 0.53 GHz in task manager and in the BIOS and the utilization in task manager never passes 14%, even when running stress tests. at idle I get 35-36 degrees Celsius and under "load" (it only gets up to 14% usage no matter what I do) I get 37-38 degrees Celsius and in light games that I can load without crashing (ex Polybridge 2) my performance is lacking.
This all started when I switched cases (I switched to the Velka 7) and got a new CPU Cooler (NH-L9a). I have double-checked the CPU power cables to make sure they are all the way in, and I reset all my bios settings to default/auto, CPU and chipset drivers are updated to the most recent versions, I have tried using a different power supply, double-checked the CPU cooler to make sure there was no film on it, the fan does spin and shows up in the bios at 1200 rpm, I have tried to loosen the CPU cooler to see if mounting pressure was the issue, I have set my power plan to performance, and there are no critical errors in the event viewer.
is this just a case of my CPU going bad or is there any way I can fix the problem?