Hello, I hope I'm in the right place here but I have been experiencing a crash where the connection to my monitor goes out. How can I find out if the reason is my GPU or if it is something else?
I bought this assembled PC in 2023 and everything went fine until two months ago when the trouble started.
The specs:
CPU: Intel i7 10700F (standard, 2.9GHz-4.8GHz)
Motherboard: AsRock H410M-HDV (standard, MAX 64GB RAM, 1x PCI-e x16, 1x PCI-e x1, mATX)
RAM: 32GB 3200 MHz RAM (standard, 2x 16GB)
GPU: inno3d Nvidia GeForce RTX 3060
PSU: SPIRE 600W 80+ Bronze
Case and cooling Be Quiet..
I did not build the PC and I'm in no way an expert in it, but during the process of troubleshooting I did learn some things:
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Issue: Crashes started while playing a game. GPU stops working, monitor shows no signal, but PC runs and GPU fans spin when I boot it up, yet the connection stays lost until I reseat the GPU.
Troubleshooting:
I bought this assembled PC in 2023 and everything went fine until two months ago when the trouble started.
The specs:
CPU: Intel i7 10700F (standard, 2.9GHz-4.8GHz)
Motherboard: AsRock H410M-HDV (standard, MAX 64GB RAM, 1x PCI-e x16, 1x PCI-e x1, mATX)
RAM: 32GB 3200 MHz RAM (standard, 2x 16GB)
GPU: inno3d Nvidia GeForce RTX 3060
PSU: SPIRE 600W 80+ Bronze
Case and cooling Be Quiet..
I did not build the PC and I'm in no way an expert in it, but during the process of troubleshooting I did learn some things:
--
Issue: Crashes started while playing a game. GPU stops working, monitor shows no signal, but PC runs and GPU fans spin when I boot it up, yet the connection stays lost until I reseat the GPU.
Troubleshooting:
- Tried multiple cables; monitor works fine with another PC. Tried different monitor (TV-screen, no connection either)
- Reseated RAM (not confident it’s related).
- Reseated GPU; this works temporarily until it crashes again, after 10 min or so.
- Initially thought crashes occurred under heavy load, but they also happened 5 min after another reboot when I was just browsing files.
- I can hear the GPU stop due to an interference buzz in the active speakers I use, which stops when the crash occurs. -fixing the buzz is an issue for another time, it gets louder when the GPU works harder-
- Took out the CMOS battery for 30 seconds
- Test with different GPU
- Used a cheap MSI GT 710 to check if it is the GPU, but this one does not need external power from the PSU, so not sure if I can rule the PSU out here
- Ran a benchmark in Red Dead Redemption 2 for 15 minutes; no crash, but unsure if longer testing is needed.
- Possible causes:
- Unsure if the issue is with the RTX 3060 or PSU (ChatGPT is very suspicious of the SPIRE PSU, and keeps suggesting an unstable PSU).
- Next steps:
- I think the next step would be to buy a different PSU to see if the problem persists, but replacing the PSU seems a lot more daunting than replacing the GPU.. yet it would be the cheapest option compared to replacing the GPU.
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