Question Crashing PC during demanding games and tests (Kernel-Power 41 error)

Apr 19, 2024
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Hello everyone. My Pc is crashing in some more demanding games and when running furmark or occt power configuration test and 3d adaptive test (crash after few seconds). My first thought was it was because of PSU so i have changed but PC crashes still happen. Reinstalation GPU drivers using DDU didnt help. Windows event log shows critical error 41.
Pc specification:
CPU: Intel I7 12700kf

CPU cooler: Noctua NH-d15

Motherboard: MSI B660 Tomahawk DDR4 WiFi

Ram: Kingston FURY Beast DDR4 RGB 8G*2(3600)

SSD/HDD: Lexar SSD NM760 1TB, Crucial BX300 256 GB, Toshiba HDD P300 1TB

GPU:Asrock RX6900 xt Phantom Gaming D

PSU: Seasonic Vertex GX-1000 (new one-04/2024- bought today), Corsair RM 750x 2021 (bought in 1/2022)

Chassis: Corsair 4000D airflow

OS: Windows 11 64 bit

Monitors: Lenovo Legion R27q-30, AOC AGON AG251FZ

Bios: E7D41IMS 01/10/2024
 
Last edited:

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
 
Apr 19, 2024
3
0
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I have edited first post with that list of my specs, I am sorry for not doing that earlier. I have added Screenshot from OCCT after crash and microsoft event viewer error:


<Event xmlns=" ">


- <System>


<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />


<EventID>41</EventID>


<Version>9</Version>


<Level>1</Level>


<Task>63</Task>


<Opcode>0</Opcode>


<Keywords>0x8000400000000002</Keywords>


<TimeCreated SystemTime="2024-04-19T16:39:32.6766130Z" />


<EventRecordID>193938</EventRecordID>


<Correlation />


<Execution ProcessID="4" ThreadID="8" />


<Channel>System</Channel>


<Computer>DESKTOP-F7S3UNM</Computer>


<Security UserID="S-1-5-18" />


</System>


- <EventData>


<Data Name="BugcheckCode">0</Data>


<Data Name="BugcheckParameter1">0x0</Data>


<Data Name="BugcheckParameter2">0x0</Data>


<Data Name="BugcheckParameter3">0x0</Data>


<Data Name="BugcheckParameter4">0x0</Data>


<Data Name="SleepInProgress">6</Data>


<Data Name="PowerButtonTimestamp">133580182875470373</Data>


<Data Name="BootAppStatus">0</Data>


<Data Name="Checkpoint">16</Data>


<Data Name="ConnectedStandbyInProgress">false</Data>


<Data Name="SystemSleepTransitionsToOn">1</Data>


<Data Name="CsEntryScenarioInstanceId">0</Data>


<Data Name="BugcheckInfoFromEFI">false</Data>


<Data Name="CheckpointStatus">0</Data>


<Data Name="CsEntryScenarioInstanceIdV2">0</Data>


<Data Name="LongPowerButtonPressDetected">false</Data>


<Data Name="LidReliability">false</Data>


<Data Name="InputSuppressionState">0</Data>


<Data Name="PowerButtonSuppressionState">0</Data>


<Data Name="LidState">3</Data>


</EventData>


</Event>
(3d adaptive test)
 
Last edited:
Apr 19, 2024
3
0
10
Possible solutions for that problem i have tried to fix it:

-reseating gpu

-using ddu to do clear instalation of gpu drivers

-using other psu

- not using overclocked ram

-updating bios to newest version

In OCCT power stability test pc crashes after 2-3 seconds with black screen and sometimes fans go full before it shuts down or i have to switch it off by myself. Error in event viever Kernel-Power Error 41(63).