[SOLVED] Critical Kernel Power: Error 41(63) Bug Code 209 ?

[Rasmus Gustafsson]

Spec list:
Intel i9 14900K
Mobo: Asus ROG Maximus Z790 Formula
GPU: Asus ROG Strix Gaming 4080 OC
RAM: Corsair Dominator Titanium 6600mhz CMP32GX5M2X6600C32W 4x16 GB 32-39-39-76
Samsung 980 Pro M2 NVME 2tb
Samsung 980 PRO M2 NVME 512gb
PSU: Deep Cool PX1000G WH

Hello, i'm trying to help a friend solve an issue with his pc but we're stuck. When we try to start CS2 or Payday 3 the games either :

A) Crash instantly when compiling shaders or starting up.
B) Works for a few minutes before crashing. or
C) He gets a BSOD with said error in the title, full crash report here:


Loggnamn: System Källa: Microsoft-Windows-Kernel-Power
Datum: 2024-04-18 10:54:20 Händelse-ID: 41 Aktivitetskategori63) Nivå: Kritisk Nyckelord: (70368744177664),(2) Användare: SYSTEM Dator: Daniel Beskrivning: Datorn har startats om utan att ha stängts av ordentligt först. Detta fel kan inträffa om systemet slutar svara, om det kraschar eller om strömförsörjningen oväntat bryts. Händelsens XML-data: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /> <EventID>41</EventID> <Version>9</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2024-04-18T08:54:20.8834852Z" /> <EventRecordID>3744</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>Daniel</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">209</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x2</Data> <Data Name="BugcheckParameter3">0x8</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">0</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">0</Data> <Data Name="Checkpoint">0</Data> <Data Name="ConnectedStandbyInProgress">false</Data> <Data Name="SystemSleepTransitionsToOn">0</Data> <Data Name="CsEntryScenarioInstanceId">0</Data> <Data Name="BugcheckInfoFromEFI">false</Data> <Data Name="CheckpointStatus">0</Data> <Data Name="CsEntryScenarioInstanceIdV2">0</Data> <Data Name="LongPowerButtonPressDetected">false</Data> <Data Name="LidReliability">false</Data> <Data Name="InputSuppressionState">0</Data> <Data Name="PowerButtonSuppressionState">0</Data> <Data Name="LidState">3</Data> </EventData> </Event>"]

We've monitored the loads and temps of cpu/gpu and nothing is out of the ordinary, not even when using a benchmark.
We've updated the BIOS and tried disabling fast boot, aswell as resetting CMOS
We've installed a clean copy of Windows 11.
We've tried reinstalling drivers.

He has switched GPU from his 4080 to a 1070 and the same issue with crashes persists.
He also tried using his old PSU and the issue still persists.
He has tried using 1/2/4 different RAM modules when starting the pc and no difference, he's currently doing memtest86 on all 4 RAM sticks one at a time, awaiting results.

We're going to try to install Win11 on a different harddrive then the one he's currently using for OS.

But all and all we're really at a loss here, and since we switched the GPU and PSU and tried them individually but the problem still persists... no idea what to do to be honest. Feels like it should be a CPU or Mobo issue but we honestly have no idea. All help appreciated, thanks.

Sorry i dont know why my spoilers didnt work so had to post the entire error log in the text.

 

[RaidHobbit]

I`m surprised your PC is working.

The maximum speed of memory your CPU can take on the Intel Spec sheet is 5600mhz. Please disable the XMP and see if it removes your issue.

If so you`ve found the problem.

 

[Rasmus Gustafsson]

I`m surprised your PC is working.

The maximum speed of memory your CPU can take on the Intel Spec sheet is 5600mhz. Please disable the XMP and see if it removes your issue.

If so you`ve found the problem.

Hey, forgot to mention that he is not using 6600 mhz, xmp is off he says and they are set to 4000-something.

 

[RaidHobbit]

Hey, forgot to mention that he is not using 6600 mhz, xmp is off he says and they are set to 4000-something.

4800 if XMP is disabled.

From the output it looks like the drivers crash on the GPU. Try a newer or older driver. Going off what that error code seems to bring up on the internet.

 

[Rasmus Gustafsson]

4800 if XMP is disabled.

From the output it looks like the drivers crash on the GPU. Try a newer or older driver. Going off what that error code seems to bring up on the internet.

Hey thanks for your response. We managed to fix it setting the cpu to x53 instead of 57 (no idea what it even means) but that fixed it for him lol.

 

[RaidHobbit]

Hey thanks for your response. We managed to fix it setting the cpu to x53 instead of 57 (no idea what it even means) but that fixed it for him lol.

You`ve dialled down the speed of the CPU to get the GPU stable. That in itself is interesting. Something is wrong somewhere if XMP is turned off.