Question Critical process died BSOD on a new pc

[DonRoger]

I’ve had this computer for almost a month now, and the issue started about two weeks ago.

My PC experiences a “Critical Process Died” BSOD at random moments. Sometimes, I can use it for hours without any issues, but once the first BSOD appears, it’s crash after crash…

After such a crash, I can reach the Windows start screen and open apps, but after about 30 seconds, the first app freezes, then my cursor a few seconds later, and eventually the entire system hangs. (This also happens with the first crash.)

I’ve tried running both SFC and DISM, which report that there are corrupted files, but regardless of how many times I attempt these repairs, the errors persist.

I also can’t find my dumpfolder (weird).

My PC:
• Gigabyte 4070 TI Super
• AMD 7800X3D
• Asrock B650M HDV/M.2
• Corsair RM850x ATX 3.1
• G.Skill 32 GB DDR5-6000
• WD Black SN770 NVMe

 

[Aeacus]

I’ve tried running both SFC and DISM, which report that there are corrupted files, but regardless of how many times I attempt these repairs, the errors persist.

Format the OS drive and make a new, clean installation.

SFC and DISM can get rid of low/medium severity issues. But high severity issues are only fixed with format and clean installation. That includes getting rid of malware as well, which may cause the corruption (except firmware rootkits that is).

 

[DonRoger]

Format the OS drive and make a new, clean installation.

SFC and DISM can get rid of low/medium severity issues. But high severity issues are only fixed with format and clean installation. That includes getting rid of malware as well, which may cause the corruption (except firmware rootkits that is).

Tried it, but it still say it found corrupt files. Sadly.

 

[KingLoki]

Have you looked in folders... Windows\Logs ?
Also, when it crashes, try rebooting into safe mode to see if it still crashes/freezes

 

[DonRoger]

Have you looked in folders... Windows\Logs ?

Only CBS, DISM, MeasuredBoot, MoSetup, NetSetup, Telephony, waasmedic and WindowsUpdate are in Windows\Logs

 

[KingLoki]

How to Find Windows 11's Blue Screen of Death Logs

See what caused the issue!

www.howtogeek.com

 

[DonRoger]

How to Find Windows 11's Blue Screen of Death Logs

See what caused the issue!

www.howtogeek.com

Alright, that did work!

Imgur , I can't post pictures here for some reason, but it's in the link. Only downside that it's in dutch, so I can translate it in a bit if needed.

 

[KingLoki]

That's good 👍 ...did you click the microsoft link next to the secureboot error at the bottom of the window?
Can you post the link in here?

You can copy and paste the images into the posting box if necessary.

 

[KingLoki]

Type sysinfo into the windows search box and look for "Secure Boot State" to see if it says "On" If it's Off, try enabling it in the Bios

https://www.thewindowsclub.com/fix-event-id-1796-the-secure-boot-update-failed

https://answers.microsoft.com/en-us...a-secure/ad838ae2-96c5-475f-9a76-a3119f97bb9d

 

[DonRoger]

That's good 👍 ...did you click the microsoft link next to the secureboot error at the bottom of the window?
Can you post the link in here?

You can copy and paste the images into the posting box if necessary.

It send me to this page: https://support.microsoft.com/nl-nl...riabelen-37e47cf8-608b-4a87-8175-bdead630eb69 . Again, it's in Dutch, so no problem if I need to translate it for you!

Type sysinfo into the windows search box and look for "Secure Boot State" to see if it says "On" If it's Off, try enabling it in the Bios

https://www.thewindowsclub.com/fix-event-id-1796-the-secure-boot-update-failed

https://answers.microsoft.com/en-us...a-secure/ad838ae2-96c5-475f-9a76-a3119f97bb9d

Its Off indeed, I'm going to try to find it on my BIOS! Thanks for the links.