Question Critical Process Died | Sometime the Computer Restart automatically with the Error Critical Process Died.

Aug 5, 2022
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Critical Process Died | Sometime the Computer Restart automatically with the Error Critical Process Died. Due to this I can't complete my job always. So please help. ERROR: CRITICAL PROCESS DIED. BLUESCREENVIEW : ntoskrnl.exe
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
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  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
Lets see what crashed. NTOSKRNL is often blamed.

What are specs of the PC?

this might help
right click start button

choose powershell (admin)

copy/paste this command into window:

Repair-WindowsImage -Online -RestoreHealth

and press enter

Then type SFC /scannow

and press enter


Restart PC if SFC fixes any files as some fixes require a restart to be implemented

First command repairs the files SFC uses to clean files, and SFC fixes system files

SFC = System File Checker. First command runs DISM - https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/what-is-dism?view=windows-11
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
58,089
4,713
161,190
10,348
what ssd/nvme/hdd do you have?

critical process died is an error that can only happen if a Microsoft system file crashes. There are a number of processes that if they crash, windows has no choice but to follow. Some tie into boot files, some are user files, some relate to the client your user runs in. Its impossible to really guess which one it was.

I will ask a friend to convert the dump files. See what they show.
 

gardenman

Distinguished
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/q0hdw1es/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:080622-5812-01.dmp (Aug 6 2022 - 01:57:30)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process running at time of crash: services.exe)
Uptime:0 Day(s), 0 Hour(s), 03 Min(s), and 35 Sec(s)

File information:080622-27078-01.dmp (Aug 5 2022 - 20:38:20)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process running at time of crash: services.exe)
Uptime:0 Day(s), 0 Hour(s), 09 Min(s), and 57 Sec(s)

File information:080522-6859-01.dmp (Aug 4 2022 - 22:31:20)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process running at time of crash: services.exe)
Uptime:0 Day(s), 0 Hour(s), 08 Min(s), and 49 Sec(s)

File information:062522-6671-01.dmp (Jun 24 2022 - 12:36:57)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process running at time of crash: svchost.exe)
Uptime:0 Day(s), 0 Hour(s), 04 Min(s), and 10 Sec(s)

The following dump file was 0 bytes long which means it's invalid: 062522-7093-01.dmp
Comment: 2 or more types of RAM are installed ?

Motherboard: Intel H61

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

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