Question Critical_Process_died

[tokexx]

Hello, How can i fix BSOD Stopcode critical process died? i reimstall windows butbstill not fixed.
laptop: MSI ge62vr 7fr apache pro. may ssd is damaged?

 

[Newtonius]

Simply try these methods:
https://www.thewindowsclub.com/critical-process-died-error-windows

It's possible your SSD is damaged, but there is no way to confirm just yet.

 

[tokexx]

Simply try these methods:
https://www.thewindowsclub.com/critical-process-died-error-windows

It's possible your SSD is damaged, but there is no way to confirm just yet.

I try all of this method but i still get this error. how can i check if ssd is damaged?

 

[Newtonius]

I try all of this method but i still get this error. how can i check if ssd is damaged?

What SSD is it?

 

[tokexx]

What SSD is it?

PCI-E Gen. 3 SSD (optimal)

 

[Newtonius]

PCI-E Gen. 3 SSD (optimal)

No, I meant Brand & Model

 

[tokexx]

No, I meant Brand & Model

1x M.2 SSD Combo (NVMe PCIe Gen3 / SATA )

 

[Newtonius]

1x M.2 SSD Combo (NVMe PCIe Gen3 / SATA )

Oi, I said the brand and model. If you're able to access your desktop screen, open up task manager > click the 'performance' tab > click on your disk > and tell me what this is for you (whatever is circled in red on your screen):

If you can't access the computer because of the BSOD, then open your laptop and try to take out your drive. Maybe there's an issue with it physically.

 

[tokexx]

Oi, I said the brand and model. If you're able to access your desktop screen, open up task manager > click the 'performance' tab > click on your disk > and tell me what this is for you (whatever is circled in red on your screen):

If you can't access the computer because of the BSOD, then open your laptop and try to take out your drive. Maybe there's an issue with it physically.

CX2-8B256-Q11 NVMe LITEON 256GB

 

[Newtonius]

CX2-8B256-Q11 NVMe LITEON 256GB

I'm seeing there's a lot of software conflict issues with your drive.

To check for bad sectors first try this:

Search 'cmd' in your windows search bar > right click on the command prompt option and open as administrator > type, "chkdsk /f /r" > if there are no problems then your drive is not defective


Your next best bet is to update the firmware if you're feeling confident enough to do so:
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=cwx68

Instructions are in the links.

 

[tokexx]

I'm seeing there's a lot of software conflict issues with your drive.

To check for bad sectors first try this:

Search 'cmd' in your windows search bar > right click on the command prompt option and open as administrator > type, "chkdsk /f /r" > if there are no problems then your drive is not defective


Your next best bet is to update the firmware if you're feeling confident enough to do so:
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=cwx68

Instructions are in the links.

Thanks i will try

 

[tokexx]

I'm seeing there's a lot of software conflict issues with your drive.

To check for bad sectors first try this:

Search 'cmd' in your windows search bar > right click on the command prompt option and open as administrator > type, "chkdsk /f /r" > if there are no problems then your drive is not defective


Your next best bet is to update the firmware if you're feeling confident enough to do so:
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=cwx68

Instructions are in the links.

i tryed "chkdsk /f /r " but i still get error, will firmware update fix the problem ?

 

[tokexx]

im so tired 🙁 someone help me ...
may any part is damaged ?
i reinstall windows but still get error 🙁
Please Help <3

 

[Newtonius]

i tryed "chkdsk /f /r " but i still get error, will firmware update fix the problem ?

It might, can't say for sure. But at this point I think you may need to get a new SSD.

 

[tokexx]

It might, can't say for sure. But at this point I think you may need to get a new SSD.

Can i use any program for check if my ssd is dead or damaged?

 

[Newtonius]

Can i use any program for check if my ssd is dead or damaged?

You can use 'Crystaldiskmark info'.
Or use this windows based method:
https://www.geckoandfly.com/21498/check-repair-hard-disk-bad-sector/

Have you updated the firmware yet by the way?
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=cwx68

Or you can try going to 'device manager' > look for your drive in the list of devices > right click on the drive label > click 'update' option > let it search and if nothing is found click the 'update over the internet option'. Should be the top option.

Sometimes windows doesn't find the driver so you should do it manually in the link above.

 

[tokexx]

You can use 'Crystaldiskmark info'.
Or use this windows based method:
https://www.geckoandfly.com/21498/check-repair-hard-disk-bad-sector/

Have you updated the firmware yet by the way?
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=cwx68

Or you can try going to 'device manager' > look for your drive in the list of devices > right click on the drive label > click 'update' option > let it search and if nothing is found click the 'update over the internet option'. Should be the top option.

Sometimes windows doesn't find the driver so you should do it manually in the link above.

Seatools: pass,
diskcrystalinfo: health status good,
properties>tools>check: pass,
diskcrystalmark: i think pass,
EaseUS Partition Master: surface test no bad sectors,
Macrorit Disk Scanner: no bad sectors,


it means SSD is not damaged ?

 

[Newtonius]

Can i use any program for check if my ssd is dead or damaged?

Seatools: pass,
diskcrystalinfo: health status good,
properties>tools>check: pass,
diskcrystalmark: i think pass,
EaseUS Partition Master: surface test no bad sectors,
Macrorit Disk Scanner: no bad sectors,


it means SSD is not damaged ?

Most likely. Then that means the issue is software incompatiblity. If you've reisintalled windows and still get the same problem, then the issue either lies with the firmware of your drive or another component of your Laptop, which doesn't seem likely since it's a CRITICAL error with the OS itself. Thus most likely the firmware.

 

[tokexx]

Most likely. Then that means the issue is software incompatiblity. If you've reisintalled windows and still get the same problem, then the issue either lies with the firmware of your drive or another component of your Laptop, which doesn't seem likely since it's a CRITICAL error with the OS itself. Thus most likely the firmware.

I updated frimware from device manager lets see if i still get error,
which component is may damaged ?
Thank you very much for help.

 

[Newtonius]

I updated frimware from device manager lets see if i still get error,
which component is may damaged ?
Thank you very much for help.

Wouldn't know, the BSOD doesn't provide that information. The only option would be the CPU but that's the least likely scenario. In my professional opinion it should be the software incompatibility with windows and your specific SSD/firmware. Let's hope the update to the firmware works.

 

[tokexx]

Simply try these methods:
https://www.thewindowsclub.com/critical-process-died-error-windows

It's possible your SSD is damaged, but there is no way to confirm just yet.

i still get error

may it caused by overheating or moveing laptop?

 

[Newtonius]

i still get error

may it caused by overheating or moveing laptop?

Moving laptop, not likely. Overheating is a possibility. Monitor your temps with that tool I told you,' crystaldiskmark info'. There is another risky move and that's to clean your windows registry files (which are files that are vital for windows to locate the directory of specific programs and other important files). You can use the program CCLeaner and their registry cleaner feature.
https://www.ccleaner.com/ccleaner/download
Just choose the free option.

Make sure you've been rebooting your computer manually after doing these risky procedures.

 

[Newtonius]

@helpstar , @TJ Hooker , @USAFRet , @dorsai

You have any input on this? I've run out of ideas.

Issue is
BSOD: Critical_process_died error message.
OS Drive: CX2-8B256-Q11 NVMe LITEON 256GB

Firmware has been updated and windows reinstalled (before firmware update).
System monitor tools show no error with drive.

 

[TJ Hooker]

How exactly did you reinstall windows? Did you use the media creation tool to install from scratch, deleting all existing partitions when going through the installation setup?

Did you install all drivers after you installed Windows? You can get them all from the product support page, except for the VGA driver which you should get directly from Nvidia. What BIOS version do you have? Should be able to see which version by booting into the BIOS.

 

[tokexx]

How exactly did you reinstall windows? Did you use the media creation tool to install from scratch, deleting all existing partitions when going through the installation setup?

Did you install all drivers after you installed Windows? You can get them all from the product support page, except for the VGA driver which you should get directly from Nvidia. What BIOS version do you have? Should be able to see which version by booting into the BIOS.

i use media creation tool,
i save all my files on d:,
yes i update all drivers and bios after windows reinstall.
laptop: MSI GE62VR 7FR Apache pro. i downloaded drivers and bios from msi website