Question Critical_Process_died

[tokexx]

Hello, How can i fix BSOD Stopcode critical process died? i reimstall windows butbstill not fixed.
laptop: MSI ge62vr 7fr apache pro. may ssd is damaged?

 

[TJ Hooker]

Can you download CPU-Z and post a screenshot of the Mainboard tab?

Did you also update the EC firmware, found here?

Do you get this BSOD randomly regardless what you're doing, or does it tend to happen when you're doing certain things?

 

[tokexx]

Can you download CPU-Z and post a screenshot of the Mainboard tab?

Did you also update the EC firmware, found here?

https://pasteboard.co/IPd3LOM.png its happens randomly

 

[TJ Hooker]

The tab labelled "Mainboard" in CPU-Z please.

 

[TJ Hooker]

Also, how old is this laptop? Has it always done this? Do you know if it's still under warranty?

 

[tokexx]

Also, how old is this laptop? Has it always done this? Do you know if it's still under warranty?

i dont know how old is laptop, i any way to check it?

 

[tokexx]

https://pasteboard.co/IPdevIe.png here is mainboard of cpu Z

 

[tokexx]

TJ Hooker After i get bluescreen when camputer restarted i get this : https://pasteboard.co/IPdDVeb.jpg and after 1-2 minutes this: https://pasteboard.co/IPdEXs0.jpg when i restart computer system starts normally, after 5-10 mins i still get bsod and when laptop do a restart i get this : https://pasteboard.co/IPdFIW2.jpg .

 

[TJ Hooker]

Hmm, it does seem like the issue has to do with your SSD as Newtonius thought.

I'm not sure how to check how old the laptop is, I had assumed you bought it new such that you'd know how long ago you bought it. How long have you had it? Have you had these issues for as long as you've owned it?

 

[tokexx]

Hmm, it does seem like the issue has to do with your SSD as Newtonius thought.

I'm not sure how to check how old the laptop is, I had assumed you bought it new such that you'd know how long ago you bought it. How long have you had it? Have you had these issues for as long as you've owned it?

what can i do ? will it damage other components ?

 

[tokexx]

can i install windows on hdd without delete files?

 

[tokexx]

can you help me ? how to update bios

 

[TJ Hooker]

can i install windows on hdd without delete files?

You can copy your files either to the SSD or an external drive before you install windows and then copy them back after. For the most part you'd have to reinstall all programs, drivers, etc.

 

[tokexx]

You can copy your files either to the SSD or an external drive before you install windows and then copy them back after. For the most part you'd have to reinstall all programs, drivers, etc.

will this error damage other part of laptop?

 

[TJ Hooker]

can you help me ? how to update bios

Strangely enough your current BIOS version seems to be more recent than the latest version on the support site

 

[TJ Hooker]

will this error damage other part of laptop?

The BSOD error you're getting? Hard to say for sure, but I doubt it. If it's constantly crashing it could maybe eventually corrupt your OS install or something, but I don't think it could damage the hardware itself.

If you have any important data on that laptop I'd definitely make sure it's backed up somewhere though.

 

[helpstar]

Check the correct seating of the SSD inside the laptop. Remove it and reconnect it two times, to be sure there is no connection issue.

Which BSOD exactly is showing up? You can use a tool like bluescreenview for this and post a screenshot of it

Which firmware version is currently installed on the LITEON drive ? The tool crystaldiskinfo can show it to you.

The laptop should have 2 years warranty, is it older?

 

[tokexx]

Check the correct seating of the SSD inside the laptop. Remove it and reconnect it two times, to be sure there is no connection issue.

Which BSOD exactly is showing up? You can use a tool like bluescreenview for this and post a screenshot of it

Which firmware version is currently installed on the LITEON drive ? The tool crystaldiskinfo can show it to you.

The laptop should have 2 years warranty, is it older?

Bsod stopcode Critical_Process_Died

bluescreenview dont shlwing any dump

i bought tgis laptop from reseller so i dont have warranty(10 months ago)

 

[helpstar]

try:
https://nvidia.custhelp.com/rnt/rnw/img/enduser/aid_4641_2.jpg
https://nvidia.custhelp.com/rnt/rnw/img/enduser/aid_4641_3.jpg

after the next BSOD, try the viewer again

 

[tokexx]

try:
https://nvidia.custhelp.com/rnt/rnw/img/enduser/aid_4641_2.jpg
https://nvidia.custhelp.com/rnt/rnw/img/enduser/aid_4641_3.jpg

after the next BSOD, try the viewer again

https://pasteboard.co/IPmeYfd0.png
minidump folder is missing in C:\windows\

 

[tokexx]

after 5-10 minutes when i update bios i get this :

View: https://youtu.be/W97t81Exh7M
, when it heppens after 5-10 mins i get this :

View: https://youtu.be/ATGQHtLmG0g
, after this :

View: https://youtu.be/lu-Q1deUE9c


im so tired 🙁

 

[tokexx]

https://pasteboard.co/IPmeYfd0.png
minidump folder is missing in C:\windows\

i have same problem : https://forums.tomshardware.com/threads/bsod-critical-process-died.3542474/

 

[Colif]

minidump folder isn't set up by default - op messaged me, shame didn't give me link so I repeated some of advice already suggested.

minidumps - Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents
upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem'

critical process died surviving a install would make me look at ssd too, but it seems okay.
could have used - https://support.wdc.com/downloads.aspx?p=2 as well to test drive, its bootable. And its from Western digital

screen turning off looks like GPU drivers. That seems obvious, just which one as laptop has intel and Nvidia. = https://www.msi.com/Laptop/support/GE62VR-7RF-Apache-Pro#down-driver&Win10 64

Need to look at dumps before guessing.

 

[Newtonius]

i use media creation tool,
i save all my files on d:,
yes i update all drivers and bios after windows reinstall.
laptop: MSI GE62VR 7FR Apache pro. i downloaded drivers and bios from msi website

If you issue hasn't been resolved yet, try re-installing windows one more time. Now that you've got your firmware updated.

EDIT
But before doing that, try this in safe mode:
https://www.partitionwizard.com/partitionmagic/critical-process-died.html

 

[tokexx]

If you issue hasn't been resolved yet, try re-installing windows one more time. Now that you've got your firmware updated.

EDIT
But before doing that, try this in safe mode:
https://www.partitionwizard.com/partitionmagic/critical-process-died.html

maybe it caused by GPU driver?
i update my gpu driver again and i think its fixed

 

[Newtonius]

maybe it caused by GPU driver?
i update my gpu driver again and i think its fixed

It's not a critical process but with windows it could've been anything that was causing it. Hopefully that did resolve it but I do recall you saying that you already updated all your drivers. I guess only time will tell now. Keep us updated so we can inform others of this fix, if that is the actual fix...