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TJ Hooker After i get bluescreen when camputer restarted i get this : https://pasteboard.co/IPdDVeb.jpg and after 1-2 minutes this: https://pasteboard.co/IPdEXs0.jpg when i restart computer system starts normally, after 5-10 mins i still get bsod and when laptop do a restart i get this : https://pasteboard.co/IPdFIW2.jpg .
Hmm, it does seem like the issue has to do with your SSD as Newtonius thought.
I'm not sure how to check how old the laptop is, I had assumed you bought it new such that you'd know how long ago you bought it. How long have you had it? Have you had these issues for as long as you've owned it?
I'm not sure how to check how old the laptop is, I had assumed you bought it new such that you'd know how long ago you bought it. How long have you had it? Have you had these issues for as long as you've owned it?
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Strangely enough your current BIOS version seems to be more recent than the latest version on the support site
The BSOD error you're getting? Hard to say for sure, but I doubt it. If it's constantly crashing it could maybe eventually corrupt your OS install or something, but I don't think it could damage the hardware itself.
If you have any important data on that laptop I'd definitely make sure it's backed up somewhere though.
helpstar
Titan
- Dec 25, 2012
- 14,854
- 1,109
- 84,840
Check the correct seating of the SSD inside the laptop. Remove it and reconnect it two times, to be sure there is no connection issue.
Which BSOD exactly is showing up? You can use a tool like bluescreenview for this and post a screenshot of it
Which firmware version is currently installed on the LITEON drive ? The tool crystaldiskinfo can show it to you.
The laptop should have 2 years warranty, is it older?
Which BSOD exactly is showing up? You can use a tool like bluescreenview for this and post a screenshot of it
Which firmware version is currently installed on the LITEON drive ? The tool crystaldiskinfo can show it to you.
The laptop should have 2 years warranty, is it older?
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Bsod stopcode Critical_Process_Died
bluescreenview dont shlwing any dump
i bought tgis laptop from reseller so i dont have warranty(10 months ago)
helpstar
Titan
- Dec 25, 2012
- 14,854
- 1,109
- 84,840
try:
https://nvidia.custhelp.com/rnt/rnw/img/enduser/aid_4641_2.jpg
https://nvidia.custhelp.com/rnt/rnw/img/enduser/aid_4641_3.jpg
after the next BSOD, try the viewer again
https://nvidia.custhelp.com/rnt/rnw/img/enduser/aid_4641_2.jpg
https://nvidia.custhelp.com/rnt/rnw/img/enduser/aid_4641_3.jpg
after the next BSOD, try the viewer again
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after 5-10 minutes when i update bios i get this :
View: https://youtu.be/W97t81Exh7M
, when it heppens after 5-10 mins i get this :
View: https://youtu.be/ATGQHtLmG0g
, after this :
View: https://youtu.be/lu-Q1deUE9c
im so tired 🙁
, when it heppens after 5-10 mins i get this :
, after this :
im so tired 🙁
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Colif
Win 11 Master
- Jun 12, 2015
- 67,209
- 7,040
- 168,140
minidump folder isn't set up by default - op messaged me, shame didn't give me link so I repeated some of advice already suggested.
minidumps - Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem'
critical process died surviving a install would make me look at ssd too, but it seems okay.
could have used - https://support.wdc.com/downloads.aspx?p=2 as well to test drive, its bootable. And its from Western digital
screen turning off looks like GPU drivers. That seems obvious, just which one as laptop has intel and Nvidia. = https://www.msi.com/Laptop/support/GE62VR-7RF-Apache-Pro#down-driver&Win10 64
Need to look at dumps before guessing.
minidumps - Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem'
critical process died surviving a install would make me look at ssd too, but it seems okay.
could have used - https://support.wdc.com/downloads.aspx?p=2 as well to test drive, its bootable. And its from Western digital
screen turning off looks like GPU drivers. That seems obvious, just which one as laptop has intel and Nvidia. = https://www.msi.com/Laptop/support/GE62VR-7RF-Apache-Pro#down-driver&Win10 64
Need to look at dumps before guessing.
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Newtonius
Honorable
- Sep 25, 2019
- 1,797
- 441
- 9,590
If you issue hasn't been resolved yet, try re-installing windows one more time. Now that you've got your firmware updated.
EDIT
But before doing that, try this in safe mode:
https://www.partitionwizard.com/partitionmagic/critical-process-died.html
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maybe it caused by GPU driver?
i update my gpu driver again and i think its fixed
Newtonius
Honorable
- Sep 25, 2019
- 1,797
- 441
- 9,590
It's not a critical process but with windows it could've been anything that was causing it. Hopefully that did resolve it but I do recall you saying that you already updated all your drivers. I guess only time will tell now. Keep us updated so we can inform others of this fix, if that is the actual fix...
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