crystaldiskinfo caution: 05 reallocated sectors count

[jozeph]

I used the program Crystaldiskinfo on my three year old laptop disk. It gives a caution "05 reallocated sectors count current:100 worst:100 threshold:36 raw values:000000000001". Is this normal or do i need to worry about my hard-disk?

 

[fzabkar]

1 bad sector after 3 years is not unusual. Just keep an eye on the raw value.

 

[jozeph]

1 bad sector after 3 years is not unusual.

Thank you for the response. According to the help of Crystaldiskinfo my hard-disk has "Remaining Life <= 10%".

Just keep an eye on the raw value.

Is there a program that can do this automatically?

 

[fzabkar]

There must be some other attribute that is responsible for the low Remaining Life estimate.

Could we see the others?

Crystaldiskinfo can produce a text report. You could paste this into your next post.

 

[jozeph]

There must be some other attribute that is responsible for the low Remaining Life estimate.
Could we see the others?

I don't know how to take a screenshot and upload it here.
Crystaldiskinfo is showing all but one green bullet, the only item with a yellow bullet is the Reallocated Sectors Count.
On top of the screen there is a big yellow square with the word "caution" in it. When i click on help in the menu it takes me to a website where it tells me caution means "Remaining Life <= 10%":
http://crystalmark.info/software/CrystalDiskInfo/manual-en/HealthStatus.html

Crystaldiskinfo can produce a text report. You could paste this into your next post.

----------------------------------------------------------------------------
CrystalDiskInfo 5.6.2 (C) 2008-2013 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 Home Premium SP1 [6.1 Build 7601] (x64)
Date : 2013/08/05 8:17:55

-- Controller Map ----------------------------------------------------------
+ Intel(R) ICH9M-E/M SATA AHCI Controller [ATA]
- ST9500420AS
- hp DVDRAM GT20L

-- Disk List ---------------------------------------------------------------
(1) ST9500420AS : 500,1 GB [0/0/0, pd1] - st

----------------------------------------------------------------------------
(1) ST9500420AS
----------------------------------------------------------------------------
Model : ST9500420AS
Firmware : 0006HPM1
Serial Number : 5VJ1V0D2
Disk Size : 500,1 GB (8,4/137,4/500,1/500,1)
Buffer Size : 16384 KB
Queue Depth : 32
# of Sectors : 976773168
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/300
Power On Hours : 28071 hours
Power On Count : 881 count
Temparature : 26 C (78 F)
Health Status : Caution
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 116 _99 __6 000006B82CF1 Read Error Rate
03 _97 _97 __0 000000000000 Spin-Up Time
04 100 100 __0 00000000037B Start/Stop Count
05 100 100 _36 000000000001 Reallocated Sectors Count
07 _77 _60 _30 000A1E18E9C4 Seek Error Rate
09 _68 _68 __0 000000006DA7 Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C 100 _37 _20 000000000371 Power Cycle Count
B7 100 253 __0 000000000000 Unknown
B8 100 100 _97 000000000000 End-to-End Error
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BC 100 100 __0 000000000000 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _74 _44 _45 00091A16001A Airflow Temperature
BF 100 100 __0 000000000000 G-Sense Error Rate
C0 100 100 __0 000000000008 Power-off Retract Count
C1 _88 _88 __0 000000006488 Load/Unload Cycle Count
C2 _26 _56 __0 F3340000001A Temperature
C3 _49 _45 __0 000006B82CF1 Hardware ECC recovered
C4 100 100 _36 000000000001 Reallocation Event Count
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
FE 100 100 __0 000000000000 Free Fall Protection

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 3556 4A31 5630 4432 2020 2020 2020 2020 2020 2020
020: 0000 8000 0004 3030 3036 4850 4D31 5354 3935 3030
030: 3432 3041 5320 2020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 0D06 0000 004C 004C
080: 01F8 0029 306B 7C09 6123 3069 BC09 6123 203F 0035
090: 0035 8080 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 6030 3A38 0000 0000 0000 0000 0000 0000 5000 C500
110: 1C4D 2853 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 6030
130: 3A38 6030 3A38 2020 0002 0140 0108 5000 3C06 3C0A
140: 0000 0078 0000 0008 0000 0000 001F 0280 0000 0000
150: 0008 0000 0000 0000 0000 0000 0000 0000 3E00 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 103F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 1010 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 0080 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 19A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 74 63 F1 2C B8 06 00 00 00 03 02
010: 00 61 61 00 00 00 00 00 00 00 04 33 00 64 64 7B
020: 03 00 00 00 00 00 05 33 00 64 64 01 00 00 00 00
030: 00 00 07 0F 00 4D 3C C4 E9 18 1E 0A 00 00 09 32
040: 00 44 44 A7 6D 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 33 00 64 25 71 03 00 00 00
060: 00 00 B7 32 00 64 FD 00 00 00 00 00 00 00 B8 33
070: 00 64 64 00 00 00 00 00 00 00 BB 32 00 64 64 00
080: 00 00 00 00 00 00 BC 32 00 64 64 00 00 00 00 00
090: 00 00 BD 3A 00 64 64 00 00 00 00 00 00 00 BE 22
0A0: 00 4A 2C 1A 00 16 1A 09 00 00 BF 32 00 64 64 00
0B0: 00 00 00 00 00 00 C0 32 00 64 64 08 00 00 00 00
0C0: 00 00 C1 32 00 58 58 88 64 00 00 00 00 00 C2 22
0D0: 00 1A 38 1A 00 00 00 34 F3 00 C3 1A 00 31 2D F1
0E0: 2C B8 06 00 00 00 C4 33 00 64 64 01 00 00 00 00
0F0: 00 00 C5 12 00 64 64 00 00 00 00 00 00 00 C6 10
100: 00 64 64 00 00 00 00 00 00 00 C7 3E 00 C8 C8 00
110: 00 00 00 00 00 00 FE 32 00 64 64 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 53
170: 03 00 01 00 02 6F 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 08 05 00 00 05 03 03 03 03 03 03 03
190: 03 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 68 D7 C1 34 EB 5B 00 00
1B0: 00 00 00 00 01 00 C2 AA 4E FC 8D EE E7 D2 03 00
1C0: 81 8A 27 35 63 51 36 00 00 00 00 00 EF 38 53 00
1D0: 01 00 00 00 00 00 00 00 ED 21 00 00 68 00 02 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 BE

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B7 00 00 00 00 00 00 00 00 00 00 00 B8 61
070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00
080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00
090: 00 00 BD 00 00 00 00 00 00 00 00 00 00 00 BE 2D
0A0: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
0B0: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
0C0: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
0D0: 00 00 00 00 00 00 00 00 00 00 C3 00 00 00 00 00
0E0: 00 00 00 00 00 00 C4 24 00 00 00 00 00 00 00 00
0F0: 00 00 C5 00 00 00 00 00 00 00 00 00 00 00 C6 00
100: 00 00 00 00 00 00 00 00 00 00 C7 00 00 00 00 00
110: 00 00 00 00 00 00 FE 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1A

 

[fzabkar]

The report looks OK to me.

I expect that CrystalDiskInfo is probably basing its judgment on the fact that the drive has recorded 28071 (= 0x6DA7) hours of operation.

 

[jozeph]

The report looks OK to me.

I expect that CrystalDiskInfo is probably basing its judgment on the fact that the drive has recorded 28071 (= 0x6DA7) hours of operation.

What program do you use?

 

[fzabkar]

I like CrystalDiskInfo, but there are other good SMART tools such as HD Sentinel, HDDScan, and smartmontools.

I generally ignore the health assessments provided by these tools as these represent the author's opinions, not the drive's actual health status. Very often you will find that these authors misinterpret the SMART data, especially when they are counterintuitive, as is the case with Seagate.