CSGO crashes on startup and subsequently freezes my computer.

Warburton

Prominent
Jul 5, 2017
6
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Greetings from Norway! Unfortunately I have run into a problem lately that thoroughly annoys me.
When I first start CSGO I get to play a competitive match and everything is fine and dandy, that is until I exit the game.

Say I exit the game, go for a smoke, come back and try to open the game again, I will 9/10 times just get a black screen (no cursor) and I cannot ctrl+alt+delete, alt+tab or anything. It completely freezes my computer.

The only thing I can do at this point is a hard reset, which cannot be healthy for my computer.

I have tried reinstalling both CSGO and Steam several times the last couple of days, to no avail.

Here are my computer spesifications:

OS: Windows 10 Pro
Monitor: BenQ XL2420Z (144hz), Acer G245H (60hz)
Graphics Card: NVIDIA GeForce GTX 1070 ROG (8GB Vram)
CPU: Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz (12 CPUs), ~3.4GHz
RAM: 16384MB RAM 2133mhz
Main HDD: Samsung SSD 840 Evo 250GB. (This is where my CSGO is located.)

Hope to hear back from this wonderful community, oh and if you need more info I'd be glad to attach/give it to you in some way but I have no clue how to attach files to a thread.

- Michael



 
Solution
Could be drivers so try updating everything. Use driver booster to find which need updating. Do the update yourself tho as driver booster may pick up alpha or beta drivers. Also use ccleaner to remove all the bad settings in windows registry. You could also shutdown windows services you dont need to free up RAM and reduce the amound of code your CPU has to deal with. Us blackvipers safe desktop settings as a guide to what needs shutdown.

http://download.cnet.com/windows/
http://www.blackviper.com/service-configurations/black-vipers-windows-10-service-configurations/
I tried this last week and it works sometimes, other times it doesn't work unfortunately. I will add it again now that I've reinstalled CS and Steam though.
 
Well, it seems to be working elbert, so I thank you for the suggestion. Is there a permanent fix/explanation for this issue though? It's pretty weird that it basically freezes my computer to the point where I have to hard reset.
 
Could be drivers so try updating everything. Use driver booster to find which need updating. Do the update yourself tho as driver booster may pick up alpha or beta drivers. Also use ccleaner to remove all the bad settings in windows registry. You could also shutdown windows services you dont need to free up RAM and reduce the amound of code your CPU has to deal with. Us blackvipers safe desktop settings as a guide to what needs shutdown.

http://download.cnet.com/windows/
http://www.blackviper.com/service-configurations/black-vipers-windows-10-service-configurations/
 
Solution
Thanks! I will try this later on and if it doesn't work I will just stick to the "-autoconfig" launch option until I can find a permanent solution.
The weird part is that it only happens in CSGO; in no other games have I had this issue.

Thanks again though, elbert, I will update you on the progess.
 


So, I was just derping on the computer for a little bit and decided to try and start up CSGO again (after 3 successful attempts at doing so with -autoconfig in launch settings) and now I had to hard reset my computer again... I checked driver booster, it says all my drivers are up-to-date. I also checked the Nvidia settings, and the game was not set up as a profile.

This is really starting to annoy me.
 
Try running CSGO.exe in windows 7 compatibility mode. Its in C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive so just right click and select properties. Then compatibility tab and try differant version to see if it has any effect.
 


Well elbert, I got such a big headache from all this that I decided to format/restore my computer. So I'm now currently on a clean PC, and CSGO doesn't get that annoying freeze/black screen crash thingy anymore.

I appreciate all your help though, I just couldn't be bothered anymore.

- Michael.