- Nov 24, 2024
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Hey guys, I recently got myself a brand new Cyborg 15 A13V with i7-13620H, RTX 4060 and 16 GB of RAM from Amazon's Black Friday deals. It came with Windows 11 pre-installed and I set it up yesterday without any issues. Once everything was done, I started doing my regular settings (like setting the wallpaper to simple black color), I don't care about fancy features, wallpapers or anything. I always keep everything at the minimum and close all the unnecessary features because I am more into performance than quality. While doing my settings, I noticed small hiccups like freezes, lags, etc. These freezes became worse in 5 minutes after I tried to run 3-5 Chrome tabs and I had nothing to do but to reset the PC and install it from scratch. Same issues occurred once the fresh installment was done and then I used MSI's factory reset option to reset it once again but again, it changed nothing. Oh and I installed all the necessary drivers from MSI's website as well as Nvidia.
I checked BIOS (which surprisingly has very few settings to tweak compared to my old PC) and everything looked normal. I constantly check the system usages through MSI Center, Task Manager and Nvidia control center, nothing seems off. Even when it freezes, the temperature and hardware usage seems normal (around 30% CPU and 60-70% RAM).
I ran 3DMark's demo test and here are the results:
Best: 2604
Average: 2200
My PC's performance: 1619
I think I tried everything I could. There were a couple of Windows updates stuck in all 3 of my reset tries. Then I found the updates online and installed them manually (except for KB5046617 which takes ages to download and install).
I tried playing League of Legends yesterday and I didn't see any lags or freezes. The game started with around 500 FPS and then dropped to 120-200 later in the game during team fights. I didn't check the temps or hardware monitor, but I didn't have any issues.
These freezes and lags don't make the PC unusable or anything (at least 80% of the time), but it feels like this PC has a lot more to offer. It feels like something doesn't work as it should and it affects performance. My old desktop had Ryzen 5 3600 and RX 590 with 32 GB of RAM, and I am 100% sure it had better performance.
I am not a super geek but I am also not a rookie. What could be the issue? I feel like these constant freezes and lags could be tied to Windows because the hardware monitor shows no issues. Should I return this laptop? I am looking forward to your replies!
I checked BIOS (which surprisingly has very few settings to tweak compared to my old PC) and everything looked normal. I constantly check the system usages through MSI Center, Task Manager and Nvidia control center, nothing seems off. Even when it freezes, the temperature and hardware usage seems normal (around 30% CPU and 60-70% RAM).
I ran 3DMark's demo test and here are the results:
Best: 2604
Average: 2200
My PC's performance: 1619
I think I tried everything I could. There were a couple of Windows updates stuck in all 3 of my reset tries. Then I found the updates online and installed them manually (except for KB5046617 which takes ages to download and install).
I tried playing League of Legends yesterday and I didn't see any lags or freezes. The game started with around 500 FPS and then dropped to 120-200 later in the game during team fights. I didn't check the temps or hardware monitor, but I didn't have any issues.
These freezes and lags don't make the PC unusable or anything (at least 80% of the time), but it feels like this PC has a lot more to offer. It feels like something doesn't work as it should and it affects performance. My old desktop had Ryzen 5 3600 and RX 590 with 32 GB of RAM, and I am 100% sure it had better performance.
I am not a super geek but I am also not a rookie. What could be the issue? I feel like these constant freezes and lags could be tied to Windows because the hardware monitor shows no issues. Should I return this laptop? I am looking forward to your replies!
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