Cyborg R.A.T. 5 mouse cursor is freezing every now and then

[tacobravo]

I have been using my Cyborg R.A.T. 5 mouse for about 6 months and it has been one of the best mice that I have eve owned. Everything has been good until recently. I have been having this problem with my mouse: the cursor would freeze up every now and then for now good reason. When I try to move my mouse it would move a bit and then stop. Then it would do it again until it would drive me crazy. Sometimes if I plug another mouse into my computer it would work, at least for awhile. I have reinstalled they drivers and everything like that. I have did a system restore a couple of days back before the problem had started. I know recently that I did install some Nvidia driver 275. something. I don't think that would be the case. Right now this thing is gonna stay unused. Any feedback would be great.

 

[reedy777]

I have been using my Cyborg R.A.T. 5 mouse for about 6 months and it has been one of the best mice that I have eve owned. Everything has been good until recently. I have been having this problem with my mouse: the cursor would freeze up every now and then for now good reason. When I try to move my mouse it would move a bit and then stop. Then it would do it again until it would drive me crazy. Sometimes if I plug another mouse into my computer it would work, at least for awhile. I have reinstalled they drivers and everything like that. I have did a system restore a couple of days back before the problem had started. I know recently that I did install some Nvidia driver 275. something. I don't think that would be the case. Right now this thing is gonna stay unused. Any feedback would be great.

*fix*
i hope this help with your problems too;
i also have RAT 5 gaming mouse, and have been using it for 8months, and suddenly it just went broke, i "cursor not working".

my fix is change your power settings; never put your computer to sleep
power options/power plan/balanced(change plan setting)/put the computer to sleep "never"

this worked on me, i hope it would also help you guys out.

P.S. sorry for the wrong grammar and such, this is my first time posting in a forum, just wanna help. i've been searching the net for a fix, but have not found any, thankfully I've fixed mine on my own.
WINDOWS7 ultimate 64bit

there is another setting which my be the problem. win 7 64/32 bit select power options from control panel >pick the one you want> click the blue change settings link> then click the blue change advanced power setting link> a list things will appear > click the + in the box next to USB to expand the options for it> USB selected suspend will appear below> click the + in the box next to it>an option to enable/disable this feature will appear below. disable it this should help perhaps I had the same problem but i'v only just done this so don't know if it works yet

 

[Citroon]

I found that my R.A.T 7 had a more or less the same problem, i dont know if this is gonna help but then again why not try. The R.A.T series uses a very sensitive laser, means that if any dust or hairs gather on the lens it will eventually stop tracking it is fairly easy to clean it first blow into the tiny hole, to see if it actually is the lens causing you trouble then you just take some alchohol and clean it with some cloth, or what you have laying around then you should be good to go! Note: my english might not be the best i am only 16 and english is not my native language

 

[ynoseid]

I also had an issue with the R.A.T. 7 mouse. The cursor would either slowly wander downwards, or constantly drop quickly to the bottom of screen, even after thoroughly cleaning it. I read on forum to change the surface: mouse pad. I took out a piece of regular, college-lined notebook paper and used it. So far that has worked! Now I just need to find a mouse pad, because the notebook paper shreds easily. Thanks all!

 

[gg1000]

Solution
Hey guys i really hope this help i have just purchased a R.A.T.7 and it was lagging the whole time i went on their website and found this
My R.A.T. mouse’s onscreen cursor is slow and/or jerky. What is causing this?
We have found that some USB 3.0 ports can cause issues with R.A.T. mice. Moving to a USB 2.0 port should fix the issue.

To determine if the port the R.A.T. is connected to is USB 3.0 or USB 2.0, please check the manual of your motherboard or computer manufacturer’s website to find the specs for your computer’s USB ports
it fixed my problem
Good luck sry if it doesnt work

 

[electricfirebolt]

How long have you guys had your Rat 7 and how is it as im thinking about getting one?

 

[dwiagung]

I have been using my Cyborg R.A.T. 5 mouse for about 6 months and it has been one of the best mice that I have eve owned. Everything has been good until recently. I have been having this problem with my mouse: the cursor would freeze up every now and then for now good reason. When I try to move my mouse it would move a bit and then stop. Then it would do it again until it would drive me crazy. Sometimes if I plug another mouse into my computer it would work, at least for awhile. I have reinstalled they drivers and everything like that. I have did a system restore a couple of days back before the problem had started. I know recently that I did install some Nvidia driver 275. something. I don't think that would be the case. Right now this thing is gonna stay unused. Any feedback would be great.

i have same problem, after i replace my 350w PSU with 500w PSU the problem solved
i hope it help

 

[SurfaceDweller]

I had a similar problem with my rat 7. It just started sticking, sometimes it wouldn't move for almost 5 seconds. I got so angry than I would slam it on the table in an effort to jostle it into working.

I tried all the above solutions. re-install, used different usb outlets, different surfaces and so on. Just when I thought I'd found a solution that worked it would start sticking again.

Then I noticed a tiny tiny thread stuck to the bottom of my mouse that was sticking out over the mouse's eye. I removed it and it started working perfectly again! Every now and again the mouse starts sticking, but I just have to clean the eye and everything is good again. I think the eye on the RAT mice is just extremely susceptible to obstruction, dust and things like that.

This was my problem. I was soo frustrated and then read this. So I took my high powered can air and blaster the laser eye. Worked like a charm. Thanks

This worked for me TY TY!! I had the issue where the mouse would freeze yet the buttons would work and if i left it unplugged for days and plugged back in it would work for about 2 hours then stop. Id slam it down id blow in it id unplug it and plug it back in many times and NOTHING.. i was about to return it or smash it on the ground but then i took a high powered air cleaner gave it a blast and kept it off the old ass mouse pad i was using and now it works MINT. im sure it was my dogs hair in there.. thanks again

 

[tacobravo]

The unfortunate thing is that MadCatz now owns the Cyborg line of peripherals. I wouldn't even consider one of them anymore. I would highly recommend to anyone Steelseries mice. I'm on my second one (the laser Ikari mouse was my first) the Diablo 3 edition sensei. I have had no problems with it.

 

[philip_calgary]

I was having a problem when I unplugged the mouse and replugged it back it would work for a few minutes then it would get all jumpy again.

I managed to fix it by opening the mouse and re-soldering all the connections to the optic sensor. Upon closer inspection I noticed that not enough solder was on the pins of the sensor and there were some cold solder connection to the sensor.

I did not take pictures of the repair. I didn't think it would work.

 

[Hopethishelps]

uninstall HID compliant mouse driver, in device manager located in Mice and other pointing devices, The only Driver should be Mad Catz own so if you have any other uninstall them too. Then Start/control panel/mouse/pointer options, Un-check enhanced pointer precision, Click apply Have Fun

Win 7 64 same issue never thought to look in device manager for mouse drivers i was looking in programs and install.

 

[ivan1973]

I had exactly the same problem and the mouse cursor is totally not moving. Worked very well for a few weeks and it happened. It also happen to both my win 8 and win 8.1 PC. I had zero issues with my older decommissioned XP PC. This led me to believe its the OS issue rather than the mouse issue itself. Unfortunately Madcatz support sucks so we all have to wait for with MS or Madcatz to release a patch.

 

[thk75]

I also had problems with that Cursor freezing on.
It would seem that this laser censor will not tolerate any rise in temperature.
I got my Rat 9 mouse to work the following types of trick.
I removed the mouse motherboard off and then I put the chewing gum laser sensor around and pressed motherboard in place.
Now, the heat is Transferred from the laser censor the bottom plate.
Beware of the laser hole not closing the chewing gum.
Assemble the a mouse.
Finally, I took the mouse bottom of the laser hole around a plastic disc off so the air can better cool the laser.
Now the mouse has been operating for several days without any problems.
I turned this textin google translator, I hope this was Sufficiently correct.

 

[fastwing76]

this thread is almost 4 years old, and people are still replying to, thats amazing, I sold my R.A.T 7 and own two mionix mice, optical naos and laser avior, the rat has the best clicking I have ever had in a mouse, ironically the problem stopped completely and the one I sold it to didn`t complain about it at all.

 

[Ian Hollands]

this thread is almost 4 years old, and people are still replying to, thats amazing, I sold my R.A.T 7 and own two mionix mice, optical naos and laser avior, the rat has the best clicking I have ever had in a mouse, ironically the problem stopped completely and the one I sold it to didn`t complain about it at all.

Hi, my sons was bad solder joints on optical sensor, disassembly video on youtube.
just resoldered the pins and all was good again!

 

[jkok]

I have been using my Cyborg R.A.T. 5 mouse for about 6 months and it has been one of the best mice that I have eve owned. Everything has been good until recently. I have been having this problem with my mouse: the cursor would freeze up every now and then for now good reason. When I try to move my mouse it would move a bit and then stop. Then it would do it again until it would drive me crazy. Sometimes if I plug another mouse into my computer it would work, at least for awhile. I have reinstalled they drivers and everything like that. I have did a system restore a couple of days back before the problem had started. I know recently that I did install some Nvidia driver 275. something. I don't think that would be the case. Right now this thing is gonna stay unused. Any feedback would be great.

*fix*
i hope this help with your problems too;
i also have RAT 5 gaming mouse, and have been using it for 8months, and suddenly it just went broke, i "cursor not working".

my fix is change your power settings; never put your computer to sleep
power options/power plan/balanced(change plan setting)/put the computer to sleep "never"

this worked on me, i hope it would also help you guys out.

P.S. sorry for the wrong grammar and such, this is my first time posting in a forum, just wanna help. i've been searching the net for a fix, but have not found any, thankfully I've fixed mine on my own.
WINDOWS7 ultimate 64bit

Hello. It looks as good solutions. I have asus mainboard and Windows 8, The computer will turn on and off several times a week by himself to do some updates .. ???

I had a 4x R.A.T 7 on the table already. They're all dead. The last one was on the table 3 days. One day in my hand.
One problem is associated to the use of USB 3.0

 

[Ends13]

I've been using the RAT 7 for about a year now with no problems. Then I built a new PC with a MSI x99s MPower motherboard and my mouse started to pause for a second every 5-10 seconds extremely annoying. Moving the mouse from a usb 3.0 to a usb 2.0 fixed the problem for me. The board only has two usb 2.0 ports so I hope I don't find this problem with other devices.

 

[Moneyme30]

I JUST bought a R.A.T 5 and it's constantly turning it's sensitivity to minimum randomly. It's pissing me off to no end and I tried everything I can to fix it. I'm considering just returning it if I can.

 

[TechnicianChris]

It took me around 2 HOURS to Resolve this same problem!! [PROBLEM NOW FIXED]
I have the mobile Rat M which I really like, but twice this happened to me! It simply just disconnected to my laptop and stopped working all together and I couldn't figure out why!
However the one thing I noted was that this problem occurred when I left my laptop idle for a while and so it went into sleep mode, which actually disconnects bluetooth devices to save power, which in turn unpaired my Rat with my laptop. How dare it!!

So here's how to fix it on a windows based PC Step by Step in 2 parts!:...

I am using windows Ten by the way.

PART 1

Step 1) Go to control panel power and click on hardware and sound.
Step 2) Click on Power Options.
Step 3) Where it says Balanced (Recommended) look to the right and Click on Change Plan Settings.
Step 4 ) Now Click on Change Advanced Power Settings.
Step 5) Go to USB Setting and click on the + sign.
Step 6) Where it says USB Selective Suspend Setting you need to Disable On Battery and Plugged in Setting.
Step 7) Now Click Apply to save this setting and click Ok.

You need to do part 1 in order to prevent your RAT from being unpaired when your computer goes idle.

Step 2

After You've done Part 1 you Now need to Repair Your RAT and here's how to do it: (We're talking Bluetooth here NOT physical repair!!)

Step 1) Remove the USB Dongle from your computer.
Step 2) Turn OFF your RAT mouse and wait ten seconds.
Step 3) Now Turn Your RAT back on.
Step 4) Press and HOLD the Wing button (to the left of the left mouse button) AND the Precision Aim button at the same time for 5 seconds.
Step 5) After 5 seconds the Blue LED will stay on for 3 seconds to indicate it is ready for pairing.
Step 6) Now plug the Mad Catz dongle into the USB port on your computer.
Step 7) Wait a few seconds for the RAT to pair and hey presto the pairing is completed when the Blue LED pulses every 6 seconds

Your RAT should now work again so you can PARTY all night long

One thing I've always noticed with ALL Bluetooth devices is that they can become unpaired for what ever reason and it's usually to do with power going on and/or off so I guess the simple answer is to simply Repair your device with the item you are trying to use it with.

I hope this is of use to everyone and fixes the problem of Mad Catz Rat Stopped working.

 

[muh3yxap4e]

Тhe only reason I got this mouse is because of the chaning shape and size ... to use it for palm grip and for claw grip .. but after just 6 months of playing Battlefield the side buttons for back/forward now started to work not as intended. The clicks of them are soft and no more "CLICK" sound can be heard and also I have now to click them harder, otherwise they wouldn't work.

RAT mouses are just CRAT UTTER CRAP ... one of the most non-durable PC products out there .. my mouse LG for $10 is still working with only one if its side buttons being affected with "soft click" like menitoned above and I had used it for 6 years.. and this RAT THing brok in 6 months ... DON"T BUY MAD CATZ products FOR THE LOVE OF GOD DONT

 

[Aparach]

Clean the sensor area at the bottom with brush.

 

[PaulNaude]

Cleaning the eye is the key, even if you can't see anything.

I travel daily with my RAT7 in my bag and found its tracking ability to deteriorate over time. I didn't realise how bad it was until I happen to work on a new one again. Only now do I realise its minute pieces of dust gathering in the eye hollow.

Usually I would uplug the mouse and plug it in again or use a piece of paper as a mouse pad although it is suppose to be able to work on glass! When it started moving in only one direction again, I looked really hard to see anything in the eye but could not see anything. After going throuht this entire thread, I revisted the "clean the eye" option again.

I took my camera air blower (those rubber things that you push to blow air) and after a number of very hard blows the mouse started working perfectly again.

So, don't bother with the power settings, drivers or surface. Clean the eye with air (compressed air for use on camera lenses would work best but I didn't have any around).

To keep the eye from collecting dust when transporting it in a bag, cover the eye with sticky tape (but use macic tape - those matt white ones which does not leave any glue behind when you remove it) - this way any loose dust will cling to the glue and new dust can't enter. Just keep on using a new piece everytime and this should keep your mouse going for much longer between cleaning.

 

[tacobravo]

I used several mice since I had a RAT mouse (from Cyborg not MadCatz) and I will say I think it was the mouse itself. It was a great mouse but nothing I ever did worked to fix the problem.