Question Dedicated Graphics Card BSOD ?

[yumaleo]

Every time the dell supportassisst program installes missing drivers in my laptop it installes the dedicated graphics card driver, so that leads to the bsod. And when i try to install my gt 720m driver manually using the program from the nvidia or from the dell website it says ''this graphics driver could not find compatible graphics hardware'', or it may work and install the driver but give me a blue screen, how do i fix this issue?

 

[Ralston18]

Open Device Manager.

What Display adapters are listed?

 

[yumaleo]

Open Device Manager.

What Display adapters are listed?

Intel(R) HD Graphics Family

 

[SkyNetRising]

Intel(R) HD Graphics Family

Show screenshot from Device Manager - display adapters and unidentified devices sections expanded.
(upload to imgur.com and post link)

Generally you have to install chipset drivers first before installing any other drivers.
If dedicated graphics is malfunctioning, then disable it in Device Manager.

What model laptop is it?

 

[yumaleo]

https://imgur.com/a/Z7NGe67

View: https://imgur.com/a/Z7NGe67

Dell Latitude E5440

i already installed the chipset drivers before installing the drivers for the nvidia video card

 

[SkyNetRising]

Dell Latitude E5440

i already installed the chipset drivers before installing the drivers for the nvidia video card

Download and install all critical and recommended drivers from dell support site.
You can skip Nvidia driver.
All unknown devices should disappear.

https://www.dell.com/support/home/en-us/product-support/product/latitude-e5440-laptop/drivers

 

[yumaleo]

Download and install all critical and recommended drivers from dell support site.
You can skip Nvidia driver.
All unknown devices should disappear.

https://www.dell.com/support/home/en-us/product-support/product/latitude-e5440-laptop/drivers

Alright i'll update you when i install all of them.

 

[yumaleo]

I installed most of the reccomended and critical drivers but still the BSOD appears

 

[SkyNetRising]

Can you show photo fo the BSOD?

 

[yumaleo]

I dont know how.

 

[SkyNetRising]

I dont know how.

Make a photo with your phone camera.
Upload image to imgur.com and post link to it.

 

[yumaleo]

Make a photo with your phone camera.
Upload image to imgur.com and post link to it.

why i already sent you a picture?

 

[SkyNetRising]

why i already sent you a picture?

Photo of the BSOD?
I don't see it.

 

[yumaleo]

can i give you the minidump files instead?
https://www.dropbox.com/scl/fi/sq2i...ey=cm5rc9c43bplisqq9qgbdngj7&st=ruopfbhg&dl=0