Deleting a corrupt/unreadable file on a FAT32 drive

[DeepestParanoia]

I've got a corrupt file on my TomTom ONE Third Edition. TomTom support has been unhelpful, and Google has let me down for the last 2 hours. I've tried programs like ChkDsk, Move On Boot, Unlocker, and FileASSASSIN.

I am running Windows 7 Ultimate, and the file that needs to be deleted is ttsystem.

Any thoughts?

 

[scottiemedic]

Reboot in Safe Mode (F8 on start up) then try, so it doesn't load anything that might use that file.

 

[DeepestParanoia]

Reboot in Safe Mode (F8 on start up) then try, so it doesn't load anything that might use that file.

Tried, no luck. 🙁

 

[Brett928S2]

Hi

Umm why are you bothered...just leave it or FORMAT the drive...

All the best Brett

 

[DeepestParanoia]

Hi

Umm why are you bothered...just leave it or FORMAT the drive...

All the best Brett

Because this is my GPS; I'd like to be able to use it. Because the file is corrupt, I'm not able to back-up the drive through TomTom Home, and I'd hate to wipe everything and then have to pay another $40 to get my maps back.

 

[scottiemedic]

Is this file on your computer or on the TomTom itself? If on the computer, uninstall and delete TomTom Home and reinstall it.

 

[DeepestParanoia]

Is this file on your computer or on the TomTom itself? If on the computer, uninstall and delete TomTom Home and reinstall it.

It's on the TomTom.

 

[scottiemedic]

Do you have the option thru HOME to wipe the TomTom and reinstall from backup. I thought I saw something like that on my old 125.

 

[DeepestParanoia]

Do you have the option thru HOME to wipe the TomTom and reinstall from backup. I thought I saw something like that on my old 125.

Yes, but the backup is on my old (garbaged) computer. I never got it backed up on this one. *facepalm*

 

[scottiemedic]

Can't you then download from TomTom the original image and then log in to re-download your maps so you don't have to pay again? They should have on file somewhere that they were paid for and give you an option to DL again.

 

[DeepestParanoia]

Can't you then download from TomTom the original image and then log in to re-download your maps so you don't have to pay again? They should have on file somewhere that they were paid for and give you an option to DL again.

I tried, but it still won't write over the corrupted file.

 

[scottiemedic]

I can't believe TomTom wouldn't help you!! Call them back and demand to know a way to clear it or make them issue an RMA. If person #1 can't help, ask to talk to someone above them. Eventually you'll get someone with a brain

 

[CeeBee_29]

I had the same problem. Used command line to run CHKDSK /F and that sorted the problem.

Hope that helps.