Question Dell 3221qs and Lenovo p15a won't run at 4k @ 60hz ?

[mattjcody]

Hi guys,

Having some compatibility issues between my laptop and new monitor.

My laptop is a Lenovo Thinkpad p15v (gen 2)
https://pcsupport.lenovo.com/au/en/...-p15v-gen-2-type-21a9-21aa/document-userguide

My monitor is a Dell 3221qs
https://www.dell.com/en-au/shop/del...1qs/apd/210-axhp/monitors-monitor-accessories

I've used about 3 different cables so far including a new one that was marked to work with 8k.

On windows 11, I can select 60hz for 2560 x 1440 but when the resolution is set to 3840 x 2160, the only options are 30 and under (30, 29.97, 25, 24, 23.98)

Testing these separately, I am able to get the monitor to work at 4k @ 60hz with my xbox series x and I'm able to get my laptop to work at 4k @60hz with my tv.

Am I missing something else here in the middle? Lenovo and Dell are basically saying talk to the other one at the moment.

I would prefer to keep my usb-c slot available if possible. (I've read that a usb-c to dp might be an option).

 

[Fix_that_Glitch]

Support for Dell S3221QS | Drivers & Downloads | Dell Australia Try installing the monitor driver maybe it will help. I see that the display port for the dell is version 1.2. What is the dp version on the laptop?

 

[mattjcody]

Just a follow up on this one incase anyone stumbles across a similar issue. I was never able to get 4k@60hz via hdmi between the 2 devices. I ended up just spending money on a thunderbolt dock.

I tried everything was mentioned on this forum and others and simply wasn't able to get it to work. Drivers for the monitor, laptop, intel, etc.