Question Dell laptop hard freezes randomly after CPU upgrade ?

[latsthetude]

Hi I just upgraded my Dell Latitude E6410 from an Intel i5-520M to an Intel i7-740QM.
Since then I've been experiencing random hard freezes with the new CPU.
Also I can't revert back to using the old CPU because as when I turn it on, it shuts off and the three lock symbols at the top of the keyboard just light up. Can anyone help? Or any suggestions?

Here are my specs:
Windows 10
BIOS version A17
SanDisk SSD 480 health at 82%
RAM Samsung 4gb and Kingston Nanya 4gb

 

[Lutfij]

Welcome to the forums, newcomer!

According to the spec sheet for the laptop;
https://downloads.dell.com/manuals/...aptop/latitude-e6410_service manual_en-us.pdf
the i7-620M is the only i7 processor listed.

Might want to read through this;

Laptop CPU Upgrade. Possible?

Hey guys, I have a Dell Latitude E6410 and I am looking to upgrade the processor in it. Is there any way to do this? Even if I need to buy a new MOBO just to get an i7, I'll be fine with that. It's just the 2.4ghz i5 isn't cuttin' it anymore

forums.tomshardware.com

 

[latsthetude]

Thank you for the welcome!
Seems everyone on that thread has the I7-740QM working on there laptop
you think under volting the CPU will help fix the hard freeze?

 

[latsthetude]

Thank you for the welcome!
Seems everyone on that thread has the I7-740QM working on there laptop
you think under volting the CPU will help fix the hard freeze?

I fixed the Hard Freezing problem just disable Hyperthreading in BIOS