DELL SUCKS

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I have to agree with some and have to disagree with some . Personally these is my first and last Dell computer I'll every buy again . First I hate the motherboard . Foxconn they can suck X . I prefer a MSI AMD board any day .
Computer Specs
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name GARY-PC
System Manufacturer Dell Inc.
System Model Dell XPS720
System Type X86-based PC
Processor Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz, 1866 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A05, 1/3/2008
SMBIOS Version 2.3
Windows Directory
System Directory
Boot Device
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name Gary-PC\Gary
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 3.50 GB
Total Physical Memory 3.00 GB
Available Physical Memory 2.12 GB
Total Virtual Memory 5.99 GB
Available Virtual Memory 4.78 GB
Page File Space 3.00 GB
Page File
 
FOR THOSE OF YOU SUPPORT PROPRIETARY COMPUTERS, YOU ARE IN THE DARK. IF YOU KNEW ANY BETTER, THEN YOU WOULD KNOW THAT ANY PROPRIETARY COMPUTER IS BUILT BASED ON A LIFE CYCLE REPLACEMENT DESIGN. I'M RUNNING A COMPUTER WITH WINDOWS 7 ULTIMATE THAT I BUILT IN 2002. OTHER THAN POORLY DESIGNED DVD DRIVES (AGAIN BY DESIGN), I'VE NOT HAD A SINGLE ISSUE. DELL IS ONE OF THE WORST COMPUTER VENDORS/BUILDERS ON THE MARKET. HP/COMPAQ IS A CLOSE SECOND. ALL OTHERS, BUILD YOUR OWN COMPUTER!!!
 
Yes build you own regardless of cost. Build your own and spend days learning what components are good and what makes a compatible system and which ones perform better together. Then spend time selecting and ordering the specific parts. Then spend hours gathering information on how to assemble a computer. Next check all parts coming in and hope nothing is missing. Then spend hours reading instructions to assembly the computer - jumping between general instructions on how to do it the instructions for specific components that came with the parts. Next turn in on and hope it all works, if not, you can spend days trouble shooiting hardware issues. Then load the software and hope that all works. Then spend time testing the system. Finally Voila! you have a computer - after investing days and days of time.

If you consider it a hobby fine. But if you are doing it just to save money, then value yiour time at whatever you get paid for work. Now how much did you save? Lets say 2 days @ 8 hours = 16 hours @ 30 = $480. Hmmm. Mighty expensive labor costs. Might have been cheaper to buy a Dell.

I purchased a Dell computer and have been very happy with it. I also built my own and am very happy with it. But I did not build my own to save money - it cost me more considering the value of my time. But I considered it a hobby - something I wanted to do - so I am ahead. But not everyone feels that way. For you Neil, to say everyone shouild BYO or they are in the dark only shows your own bias and poor judgement.

Likewise to say Dell is one of the worst vendors , when they consistently top other vendors on conputer satisfaction surveys, again just shows blatant bias and foolishness.
 


Are you saying that they're built to self destruct at a certain point, so that you have to buy a new computer?

This would seem the case w\ alot of laptops, but surely not w\ desktops and servers. We have some 10-15 year old dell systems still chugging right along.
 




Im right behind you on top end Dell Servers theyre brilliant.

but the pcs just get worse and worse.
 
Perhaps that is because business users are more astute shoppers and more aware of life cycle costs - not just the concept but also the follow through to review actual performance. Of course the fact that the are spending a lot more for computers may also have something to do with that.

If customers were willing to pay for more dependable systems with longer lives (and assuming customers wanted them and were not concerned with obsolence), then I bet computer companies would build them.

But some companies have had to change their business model to sell down to the customer. HP is a good example. They used to target businesses (originally that was almost the only market) - IT experts and engineering types, and produce dependable products with long life cycles - and provide support for longer periods. I still am very happy with my good old HP 6MP laser printer that I purchased used about 10 years ago. I paid $350 for it used - it sold for aboutr $750 new - and a comparable business class printer todaywould cost about $200-250, although most people are buying ones for only $100-150 for a consumer printer with a smaller duty cycle. So despite 10 years inflation, they have to sell the product for 1/4 of the previous cost. Obviously technology improvements and outsourcing have had major impacts, but they have also changed their design and support to accommodate customer demands.
 
I am wondering if a higher percentage of the complainers are the younger people that were not around to experience computing 10 to 20 years ago. Not only were the PCs slower, but software took forever to open then crashed regularly and there were major compatibility issues - between components in a system and the ability to communicate with other systems. Not to mention the days of no color monitors, limited sound, limited networking, and no internet.
 
My first computer was a gift... and cost $2000. I think it was 200mhz, maybe 128mb ram, 2gb hdd.

growing up w\ prices like that really influences alot of my buying decisions since stuff now is so much faster, and dirt cheap.

Just got my latest dell the other day. $65 total including shipping from ebay. Gx520, 3.2ghz p4 ht, 512mb ram, 320gb sata drive, dvdrw drive, xp professional installed w\ COA.
 



i did, and thats what made it fun. now its more frustrating and the bugs in windows - people could be stealing info with out anyone realising..

i blame the internet my self, before then businesses thrived, people were thinner, pron was on the top shelf in paper shops, people went to pubs and had parties and they call it progress..
 


Dude, people have to pay other people to dispose of that crap. There are all sorts of companies that get paid to remove that crap, then they sell it people on ebay. Enjoy ur outdated crap.
 



and they wonder why they are called youngster.
 

Ah, give him a little slack. He just joined 2 days ago and already has 55 posts. Obviously he is just going around making whatever lame comment he can to bump his rating. I guess the poor guy doesn't realize it gets him nothing.

Or maybe he really thinks you need a fast computer to email, surf, and use MS Office - the limited demands of most PC owners. Even very few business users need any more than that - the most common clerical and basic professional level positions don't began to tax the power of the computer Itad purchased for $65 - and would not suprise me if it also came with a lot of other software installed as well, that in itself might have been worth more than the $65.

But let him work on his ranking since he has been so industrious in doing that.
 



lol, its all in the attitude Rocky, its all in the attitude just like someone else with a XPS system :sol:
 
Lol, my first computer was a Pentium 3, 233 MHz, and 64 MB RAM. The first computer I used was one of those old-school ones with the Turbo Button and genuine floppy disk drive.

That said, the choice between pre-built and custom-built depends on the user. If you want to play the latest games with almost max settings in extremely high resolution, then you should build your own rig. If you're just looking for a box for internet surfing and watching movies, it's easier to just buy a pre-built. I mean.. you shouldn't put in the time and effort to build a computer that you're hardly going to use.

I've got 3 systems from Dell and love them all (2 laptops + 1 desktop). They're all getting on the old side, but they still run perfectly smoothly. Sure, I can't play Crysis in any way, shape, or form.. but I'm enjoying my computing experience. ^^;
 
I must concur that Dell does, in fact, suck. Here is my very recent experience:

Ordered an Inspiron 546 on 1/04/2010. Got many upgrades: graphics card, Phenom II x4 820, big Hard Drive, etc. Now, let's break down the terrible experience by category:

Shipping: DELL has a VERY long estimated time of delivery for their custom systems. By custom, I mean ANY upgrade whatsoever. I ordered on the 4th, and it came on the 26th.. what the hell.

System: It comes with an ass load of extra nonsense you don't need. Even if you opt OUT of all of the additional things, it's still installed somewhere in there, it's just not on startup.

TOTAL SYSTEM FAILURE: I get back home from work, and I noticed my computer froze. Hmmm. That's weird. So I restart it and instead of a greeting screen I get nothing: no post, anything. All that happened is the light on the front blinks and it makes a beeping noise over and over. Great! Broken computer!

Technical Support: Of course this part of DELL has always been nonsense. I literally COULD NOT get the tech to understand me, nor could I understand him. In the end, he couldn't figure out what was wrong over the phone but judging from my description it was either the mainboard or the RAM. So they sent out an on-site tech.

On-Site Repair: The tech was great, but it's not like he was a DELL employee. he had to replace the WHOLE motherboard. Then, it worked, but with more problems when running various programs. So I decided to return it and THANK GOD i found out about the problem early because otherwise I would have been screwed (see below).

RETURN POLICY (SO STUPID): DELL's return policy states that in order to do a full exchange or return you MUST return the item (postmarked) within 21 days of the invoice date. Let me say that again.. not the DELIVERY date, the INVOICE date. So, my machine took about 18 days to arrive, and 2 days to break. Leaving me ONE DAY to call and request a return authorization. Had I waited only a COUPLE days, I would have been completely stuck with it. Basically, if the Mobo would have died a couple days later - I'd still have it.

Value? WHAT value?: I decided to return it (of course) and build my own PC. I tallied up what the system WOULD have cost had I built it on my own by referencing various sites online. I paid $850 after shipping.. and I calculated I could have built it for 400 or LESS!!!


I'll never buy Dell again.
 

That is quite a claim - one that frankly I do not believe - even if you were foolish enough to order a lot of expensive upgrades. How about supporting it with a link to the Dell System price and your list of components.
 
Sorry, meant to say 600:

Dell Motherboard: $75
Inspiron 546 Case: Est. $35
AMD Processor: $130
4GB of DDR2 RAM (4x1GB): $80
ATI Radeon 4350 512MB: $40
500GB Hard Drive: $55
Card Reader: $15
Win7 Home: $110
CD/DVD Burner: $30
Wireless PCI Card: $15

Total: $585 being generous about price.

BTW, why are you so defensive? Foolish upgrades? Yeah, I really did an idiotic thing thinking a faster processor is desirable.. and more RAM? What a stupid idea.. I need to do more research.. before you know it i'll start claiming that a kilometer is longer than a mile.. oh, wait..
 


Why do you think I am being defensive? And why the backward attack that way?
I had serious questions about your statments so I voiced them. And it turns out I was right. Why now attack me?
Seems more like you are the one being defensive.

It also seems like you still are not being straight with us either. Since you did not post the link on the Dell, I priced it out - $738 with shipping is the current price - compared to your $850. So you to make the comparison come out like you wanted you increased the Dell purchase price by over $100 and understated the cost of the BYO system by about $200.

You seem to disagree with my comment about foolish upgrades. Is it smart to pay Dell $40 to add a wireless card that you can purchase, according to your list for $15. Or smart to pay Dell $210 to upgrade a process that you can purchase stand alone for $130? Or what about $80 to add 2 GB of memory when you can purchase it - again on your list for about half that? That is an extra $145 of the total price - yes I consider that foolish. Especially for someone trying to compare it to the option of BYO - so those should be easy changes.

And what about all the labor to put it together? Do you know of any manufactured products that are sold just for the price of components? But it is a bad deal for a company to charge for its labor? Further, how can you consider BYO a viable alternative when you were too lazy to put in your CPU upgrade and add 2 GB of memory and a wireless card that would have saved you $145.

In the face of your obfuscation, your sarcastic attack at the end only makes you look all the more foolish. And it too is based on not being straight. I never said you were foolish for wanting a faster processor or more RAM, only for ordering them from Dell instead of adding them in yourself. Its so funny - you want to attack ordering from Dell compared to BYO but at the same time defend not evening upgrading on your own to save money.

So I think it has been proven I had good cause to question your statements. And despite that you launch into a bogus, personal retailiatory attack that only continues to mislead all the more.
 
To answer your question about being defensive, your entire last reply was defensive in nature, so hopefully if it wasn't apparent before it is now (that is to say, you were calling me foolish for ordering upgrades and every person is entitled to their own priorities when getting any item of any kind).

I made a very true and very accurate statement about the cost inquired for my computer. If you like, I can screenshot the invoice and you can see it. However, I see no reason to try and refute something that I have documented proof of and over something so petty as a forum comment.

Also, saying "with shipping" means nothing, because unless you know where I live you couldn't know the shipping.

The Wireless Card wasn't $40, sorry.

My list was a list of prices for the parts that I could find, NOT the prices I incurred from Dell, I made this clear.

Also, it did not cost me $210 for this "process" you are speaking of. Where is this figure coming from? I stated $130 as a price of a processor that I could buy for myself.

Your comment about being foolish did not say anything about having it ordered from Dell, you said, and I quote, "foolish upgrades", not "foolish dell purchase". Additionally, I got those upgrades because the Dell systems (especially the micro-atx's) are notoriously difficult to upgrades, NOT out of laziness as your snide comment suggests.

Still have no idea what you're talking about in regards to my inconsistency on the pricing. My only miscalculation was the price I estimated it would cost to build the same system myself, which I quickly admitted and corrected.

And yes, I consider the fact that Dell charges that much for labor ridiculous especially considering the assembly time of over 3 weeks and the fact that they are a large-volume distributor (not to mention the fact that I got a faulty mobo).

Finally, notice the length of my post before: very short. Yours: very long. And yet you feel I am the one who is verifying the opposing argument. I used none of the attacking adjectives you used: lazy, foolish. Thus, these comments about me looking "more foolish" really only describe your personal opinion and nothing more, and I do not feel the least bit embarrassed as you appear to be the one who misunderstood.

 

My entire last reply was not defensive in nature. Most of it was devoted to pointing out your erroneous statements. That is not defensive at all. Shame on you for again making a bogus personal attack and starting off your post with another lie.

Of course you are entitled to your own priorities and getting whatever items you want, but that does not make it not foolish. Your argument that it is not foolish because you are entitled to your priorities does not make any sense. You can be entitled to your priorities and make foolish or not foolish choices. The two are not related. But it is also foolish that you make that silly argument, but of course you are also entitled to be as foolish as you want.


You say you have documented proof but how do we know given your misleading statements and the current cost which is substantially lower. You have spent a lot of time attacking me, why not take a few moments to link to the cost of you machine?


The $210 is the cost of the processor upgrade charged by Dell. You were choosing to upgrade for $210 instead of buying the part for $130 and installing it yourself.


The paragraph was clearly talking about your upgrades fromn Dell. I guess I have to keep repeating all the details in each sentence for you to understand, but I assure you the average reader has no problem understanding that in context. Again your lame attacks only show your own foolishness.



I do not know which error you are refering to here.


My post was longer because I was being very specific in pointing out and proving the errors in yours rather than just throwing out general charges. That is only natural that it takes more space to point out and document errors. To attack me for that again just proves the perverted nature of your charges and your bogus retaliatory attacks. You could not use the adjective "foolish" because it is you that was foolish not me, and you that continue making foolish responses. And that you mistated the price both of the Dell and the BYO is a fact not an opinion. That your upgrades were foolish in that you paid a lot more for them then buying the parts and installing yourself is a fact not opinion.

You would be wise to follow the admonition of Mark Twain, "Better to be silent and thought a fool then to open your mouth and remove all doubt."
 

I see you still refuse to post documentation on the cost of your Dell but instead try to deflect attention by again making another inaccurate, misleading bogus attack. How ironic when you attack me for being inaccurate when it was you that posted the misleading information not me. And you are the one that continued to make bogus attacks on me requiring that I defend myself.
 
Well, this is why you buy the CompleteCare warranty (now renamed under the Advanced Warranty Plan). Sure, it's expensive, but they send technicians out to replace your parts or they just ship you the parts and you ship your old ones back (free both ways).
 



Reminds me of someone else..
 
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