Question Desktop Computer Getting a Low Battery Warning

[patlaw]

A Lenovo M91p (4524) desktop computer has started receiving periodic warnings that the battery is low and to plug in the power adapter. It's a desktop computer running Windows 10. I don't know where to look for the problem. Something in the system is confusing Windows, it seems.

 

[COLGeek]

Is this device connected to an UPS?

 

[USAFRet]

Is it running on the original OS it came with?

 

[patlaw]

Is this device connected to an UPS?

Yes, but the serial or USB cable is not connected.

 

[patlaw]

Is it running on the original OS it came with?

No. It came with Windows 7, but it has been running Windows 10 successfully for years.

 

[USAFRet]

Can you show us a screencap of this warning?

 

[Bob.B]

Yes, but the serial or USB cable is not connected.

Bypass the ups....test.

 

[patlaw]

Can you show us a screencap of this warning?

I'm logged in remotely trying to get it to pop up. I will be checking back periodically to try to capture it. As soon as I get it, I will post it here. Thanks.

 

[patlaw]

It turns out that he does have a UPS on the computer, and the USB cable is connected. I had him bypass the UPS and disconnect the USB cable. We'll see if that is the problem. Thanks for pointing me in the right direction. It's a disadvantage not being able to be there in front of the computer.

 

[ohio_buckeye]

If that’s not it, there’s also a nickel sized battery on the motherboard as well for helping it store its bios settings etc. If it’s visible it’s not hard to swap out. If you’re in the USA, usually your local hardware store, Walmart, etc will have them for just a few dollars.