Desktop Taking Too Long To Load 10-15 mins

[x0033222]

for about 2 days my desktop when you restart/shutdown & turn it back on, it would just show a black screen four like 10-15 mins then after that time.. the Acer Logo would show up & ANOTHER 5-10 mins if not longer then the windows would load to the main home screen so i thought i had a virus or malware or something ETC... so I have run some scans with AVG Internet Security & Malwarebytes Premium but (nothing found) no LUCK still same problem... so i said screw it. i reset my computer to factory settings lastnight.. today totally updated PC nothing is working help please??????

 

[jankerson]

Post System Specs.

 

[x0033222]

sorry im newbie... i have system information opened right now tell me what u all need?

 

[jankerson]

CPU
RAM
Graphics Card
Hard Drive
Power Supply
Operating System

 

[x0033222]

CPU - Intel(R) Celeron(R) CPU J1900 @ 1.99GHz
RAM - 4GB
Graphics Card - Intel(R) HD Graphics
Hard Drive - 1TB
Power Supply - 220 watts
Operating System - Windows 8.1

 

[x0033222]

i called best buy geek squad yesterday & explained what the problem was with my desktop taking forever to load an bring
up home screen etc.. the guy said, sounds like harddrive failure that is why it is loading so slowww.. he said bring it in so he
can do a diagnostics on it for $100 OMG no way..then more $ to have them fix it i cant afford all this $$$ i had this computer
for 5 years reinstalled the windows 2 times never ever had this problem before... could it be my harddrive or something else?

I DONT WANT TO BRING IT TO BEST BUY GEEK SQUAD SOMEONE PLEASE HELP? ANYONE HAVE IDEA'S WHAT THIS COULD BE?

 

[Guest]

It could maybe you could run scandisk/defrag, I know it probably won't help but hey one can still try, and I'd back up your data just in case.

 

[Imacflier]

The Geek Squad sounds correct, to me. I had similar symptom not long before I had a hard drive crash some years ago. I suggest you run CHKDSK on your drive....ask Cortina to do it...and if that does not fix it, then look at the properties of the drive to determine how many GB are in use. You need to buy a drive of at least that capacity. Once you have the new drive, then clone your system drive onto the new drive (Macrium is free and works well). Unhook your old system drive and hook up your new drive in its place....if your boot times are short again, then your old drive is definitely on the road to failure....if it does not fix it, then you end up with an additional drive and you probably should reinstall Windows.

Larry

Larry

 

[aquielisunari]

for about 2 days my desktop when you restart/shutdown & turn it back on, it would just show a black screen four like 10-15 mins then after that time.. the Acer Logo would show up & ANOTHER 5-10 mins if not longer then the windows would load to the main home screen so i thought i had a virus or malware or something ETC... so I have run some scans with AVG Internet Security & Malwarebytes Premium but (nothing found) no LUCK still same problem... so i said screw it. i reset my computer to factory settings lastnight.. today totally updated PC nothing is working help please??????

The first thing you should do is test your HDD. http://www.hdtune.com/ can do that for free. https://crystalmark.info/software/CrystalDiskInfo/index-e.html can also test your drive. HwMonitor can also check your drive. There are so many other ways to pet that cat. Does it pass all SMART tests?

Next up is your, hold on.

http://www.tomshardware.com/forum/id-3619145/slow-boot-time.html#20606792 shows a recent answer of mine which is relevant to your question.

 

[aquielisunari]

The Geek Squad sounds correct, to me. I had similar symptom not long before I had a hard drive crash some years ago. I suggest you run CHKDSK on your drive....ask Cortina to do it...and if that does not fix it, then look at the properties of the drive to determine how many GB are in use. You need to buy a drive of at least that capacity. Once you have the new drive, then clone your system drive onto the new drive (Macrium is free and works well). Unhook your old system drive and hook up your new drive in its place....if your boot times are short again, then your old drive is definitely on the road to failure....if it does not fix it, then you end up with an additional drive and you probably should reinstall Windows.

Larry

Larry

There is NOTHING correct about

he said bring it in so he
can do a diagnostics on it for $100

He might be correct that a failing drive is the cause of your extended boot time.

There are paid HDD/SSD and other drive monitoring tools that work well. https://www.grc.com/sr/spinrite.htm is but one example. Each drive manufacturer also has their own free tools consumer can use. https://www.seagate.com/support/downloads/seatools/ Left hand side of the page.

 

[x0033222]

The Geek Squad sounds correct, to me. I had similar symptom not long before I had a hard drive crash some years ago. I suggest you run CHKDSK on your drive....ask Cortina to do it...and if that does not fix it, then look at the properties of the drive to determine how many GB are in use. You need to buy a drive of at least that capacity. Once you have the new drive, then clone your system drive onto the new drive (Macrium is free and works well). Unhook your old system drive and hook up your new drive in its place....if your boot times are short again, then your old drive is definitely on the road to failure....if it does not fix it, then you end up with an additional drive and you probably should reinstall Windows.

Larry

error checking (Acer (C) windows succesfully scanned No errors were found used space 91GB (personal files)
Free space 823GB BACKED UP MY HARDDRIVE from here https://www.youtube.com/watch?v=3p3k1nHOhVo
also had to find my Product Key incase i had to get new harddrive http://bit.ly/key-finder1 <--- FREE

found one at best buy https://www.bestbuy.com/site/wd-blue-1tb-internal-sata-hard-drive-for-desktops-oem-bare-drive/6331502.p?skuId=6331502
-----------------------------------------------------------------------------------------------------------------------------------------------

HD Tune: WDC WD10EZEX-21M2NA0 Benchmark

Transfer Rate Minimum : 7.5 MB/sec
Transfer Rate Maximum : 176.5 MB/sec
Transfer Rate Average : 128.0 MB/sec
Access Time : 19.5 ms
Burst Rate : 137.4 MB/sec
CPU Usage : 36.3%


SOO MANY LINKS WHAT IS THE BEST ONE TO TRY NEXT?

 

[aquielisunari]

The Geek Squad sounds correct, to me. I had similar symptom not long before I had a hard drive crash some years ago. I suggest you run CHKDSK on your drive....ask Cortina to do it...and if that does not fix it, then look at the properties of the drive to determine how many GB are in use. You need to buy a drive of at least that capacity. Once you have the new drive, then clone your system drive onto the new drive (Macrium is free and works well). Unhook your old system drive and hook up your new drive in its place....if your boot times are short again, then your old drive is definitely on the road to failure....if it does not fix it, then you end up with an additional drive and you probably should reinstall Windows.

Larry

error checking (Acer (C) windows succesfully scanned No errors were found used space 91GB (personal files)
Free space 823GB BACKED UP MY HARDDRIVE from here https://www.youtube.com/watch?v=3p3k1nHOhVo
also have to find my Product Key incase i had to get new harddrive http://bit.ly/key-finder1 <--- FREE

found one at best buy https://www.bestbuy.com/site/wd-blue-1tb-internal-sata-hard-drive-for-desktops-oem-bare-drive/6331502.p?skuId=6331502
-----------------------------------------------------------------------------------------------------------------------------------------------

HD Tune: WDC WD10EZEX-21M2NA0 Benchmark

Transfer Rate Minimum : 7.5 MB/sec
Transfer Rate Maximum : 176.5 MB/sec
Transfer Rate Average : 128.0 MB/sec
Access Time : 19.5 ms
Burst Rate : 137.4 MB/sec
CPU Usage : 36.3%


SOO MANY LINKS WHAT IS THE BEST ONE TO TRY NEXT?

There's a Health test on there that would, in this situation be more helpful than a straight performance test. Click on the red cross and see if any have Failed. A screenshot

would work . Look above the Text Box when you are replying. Click on that Pic/Polaroid icon. Paste an image based url(imgur, image shack, postimage.org(the one I use) and other image hosting sites have those links) that ends with jpg, png, bmp, gif or other pci based url such as https://s5.postimg.org/8pkn9rhqf/2018_PC.png. I click that icon, paste the url and that results in

.

I use Ccleaner to keep my Start-Menu as clean as possible. https://www.piriform.com/ccleaner/download. Imagine a county fair. From closed to open to the public doesn't take too long. Now you're at Disneyland. It takes much longer to open. The same applies to your PC. If your Start-up list

is very long then Windows will take longer to boot. They are all bold so they are all enabled. If some items were greyed out they would be disabled. Click an entry and click on Disable if you don't want it to start when Windows does. You can also delete the entry. That only deletes it from the auto-start list. It doesn't remove the program from your PC. Notice that above the list you see tabs. That is just the Windows start-up list. Click on the other tabs(not context menu if you don't understand it) and trim any fat from your PC's morning to-do-list.

 

[x0033222]

 

[x0033222]

GRRRRRRRRRRR

 

[aquielisunari]

It seems that your HDD is not sick. You even offered a second opinion😀

Are your drivers all up to date? Right click your Start icon and click on Device Manager. Do you see any ? or !?

Personally I am leaning towards BIOS setup issue.

I would still see about cleaning out your Start-menu if it's needed.

Can you call Acer? It would seem their Factory Refresh option has broke your laptop. Of course it could also be user error. I would call Acer and see what happens. Nothing to lose.

 

[aquielisunari]

I DONT THINK ANY OF THIS IS GONNA HELP LOL MAYBE I SHOULD JUST BUY A NEW HARDDRIVE I GUESS $48.99 FREE SHIPPING AINT TO BAD..

A new HDD? Do you have Windows 10? If you have 10 then sure, go ahead!!!!!

https://www.microsoft.com/en-us/software-download/windows10 You can download that tool, create a bootable USB drive with it and then isntall Windows with the USB drive(no less than 8GB). I use that instead of my WQindows 10 disk. It's a lot more current.


This is troubleshooting. It takes time. It may or may not help. We've already established that Geek was wrong in his supposition. I am sorry if you're frustrated.

 

[Neur0nauT]

Check on the core speed of your CPU....make sure it is running at the speed it is meant to. If you system is in some sort of low power state mode, or if it is set incorrectly in the BIOS, then the CPU might be running at a very low speed which would slow the system down considerably.

Check the SATA cables which connect your hard drive to your motherboard. I have had it in the past when the SATA cables were faulty and it would sit trying to detect the SATA connections for minutes at a time before booting into the OS.

It might be best to reset your BIOS to "optimal" or "factory" settings.

 

[x0033222]

It seems that your HDD is not sick. You even offered a second opinion😀

Are your drivers all up to date? Right click your Start icon and click on Device Manager. Do you see any ? or !?

Personally I am leaning towards BIOS setup issue.

I would still see about cleaning out your Start-menu if it's needed.

Can you call Acer? It would seem their Factory Refresh option has broke your laptop. Of course it could also be user error. I would call Acer and see what happens. Nothing to lose.

i called them about 3-4 AM this morning.. Acer tech support explained what is going on with my computer as what i said here... he basicly didnt know anything about how to fix it.. & just blue me off.. & to call third party for support i mean w*f how did he get that job.... LOL here is the # he gave me 1-800-237-6483 Acer 3rd Party Tech Support i know for sure if i call tell them the problem they say well ok we can TEST / FIX it FIRST what is credit card # & proby want a crack head price

and damn bestbuy keep saying bad harddrive he said there is alot of people come with harddrive failure

 

[x0033222]

so i called acer 3rd party tech support 4 KICKS & let them connect to my computer an pulled a fast one on them i said tell me what is wrong with my pc taking forever to boot to main screen.. then ill give you my credit card # (YEAH RIGHT) but i said i aint paying if there aint nothing wrong with my pc... so he showed me the problems he opened a few things DAMN i got alot of errors i dont know how a person is gonna fix all these... plus i just re-installed my windows w*f

i cant upload to youtube they blocked me... any who enjoy the video its scary

https://my.mixtape.moe/tclibu.mp4 - 7 mins long anyone got ideas how to fix them feel free to post

 

[Guest]

(Forgive me if I sound rather dumb) Maybe you could run userbenchmark as it compares your components to the people who also own the components, and will tell you if something's underperforming (Not sure how accurate it is, but hey it's worth a try)