That question is more or less, tongue in cheek. What I do know is that after several years of Newegg orders and satisfaction - it ain't the same no more!
I set up a small order - some $200+ - and went to check out. I have been a Premier member for at least 6 months - and that option was not included in my shipping options. I also have often used Shoprunner at Newegg in the past; that option no longer appears either.
So I took the time to check my account and indeed I was a Premier member - renewing mid year 2017 so that should have appeared on my shipping option.
Long story short - I placed the order in my wish list - signed off - shut down IE, restarted IE and back to Newegg. Ha, my order was still in my cart - and I had signed in and verified my account. I still saw no shipping options other than standard(forever and a day), and increasingly prohibitive cost for faster delivery.
At this point I saved the cart to wishlist and emptied the cart... only to find that the cart contents had not gone to the wishlist.
I surrendered and wrote a less than complimentary critique to Newegg - that was like Wednesday evening. Late today (Friday) I finally received a boilerplate response from Newegg - essentially saying it would be referred to management for investigation - in other words buried.
At this point I am done dealing with the once great Newegg - the only criteria there seems to be wring the last overcharged nickle out of the customer - and good riddance. Send your money and do not bother us again.
What I would like to hear from others who place most of their tech orders online - what is an alternative that approaches how good Newegg once was??
I still have the order that I was attempting to place at Newegg - and there will be lots more in the future - just not at Newegg with their present management philosophy. I once was an ardent and committed Daytons shopper - stayed close when they became another name - and even attempted to stay loyal when Macy's took over. Could not stand that management path either - read yesterday that they are closing many stores and laying off thousands of employees. Guess I was not the only one who could not tolerate the greed credo of Macy's management either.
PLease help!
I set up a small order - some $200+ - and went to check out. I have been a Premier member for at least 6 months - and that option was not included in my shipping options. I also have often used Shoprunner at Newegg in the past; that option no longer appears either.
So I took the time to check my account and indeed I was a Premier member - renewing mid year 2017 so that should have appeared on my shipping option.
Long story short - I placed the order in my wish list - signed off - shut down IE, restarted IE and back to Newegg. Ha, my order was still in my cart - and I had signed in and verified my account. I still saw no shipping options other than standard(forever and a day), and increasingly prohibitive cost for faster delivery.
At this point I saved the cart to wishlist and emptied the cart... only to find that the cart contents had not gone to the wishlist.
I surrendered and wrote a less than complimentary critique to Newegg - that was like Wednesday evening. Late today (Friday) I finally received a boilerplate response from Newegg - essentially saying it would be referred to management for investigation - in other words buried.
At this point I am done dealing with the once great Newegg - the only criteria there seems to be wring the last overcharged nickle out of the customer - and good riddance. Send your money and do not bother us again.
What I would like to hear from others who place most of their tech orders online - what is an alternative that approaches how good Newegg once was??
I still have the order that I was attempting to place at Newegg - and there will be lots more in the future - just not at Newegg with their present management philosophy. I once was an ardent and committed Daytons shopper - stayed close when they became another name - and even attempted to stay loyal when Macy's took over. Could not stand that management path either - read yesterday that they are closing many stores and laying off thousands of employees. Guess I was not the only one who could not tolerate the greed credo of Macy's management either.
PLease help!
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