Question Did power outage/surge cause these issues to my Gpu?

Lurius

Prominent
Sep 23, 2023
10
0
510
Hey there, I've had some issues with my PC for a while and I'm unsure what to do now, moving forward.
On the 10th of December, 2024, there was a power outage in the neighbourhood for about 5-8 minutes tops.

After power came back, my Pc started acting a little strange. Mostly graphical glitches and some screen tearing and similar. I had a few "broken" screens that seriously concerned me, but those have disappeared for now.

The main issue is two pieces of software I use daily - spotify and discord. On a daily basis, especially in discord, I have this graphical glitch where parts of the screen won't update fast enough, which causes some of the graphics in the menus to get "stuck" while the other graphics does update, so there's a kind of weird overlap that makes part of the screen show half of a menu and the other half of the screen shows whatever I switched to - if that makes any sense. Another issue, which is somewhat bothersome, is that World of Warcraft tends to freeze quite often, causing the game to get completely stuck for a pretty long time. Sometimes the game "unsticks" itself and recovers, sometimes I have to do a manual shutdown of the game. Only once I've had to go for a restart of the PC. Although I had a minor issue with this before the power outage, it wasn't nearly this bad back then, we were talking maybe 4-5 seconds in the past. Now, when the game freezes, it can take up to 15 seconds or even more before the game recovers.

OS is Windows 11 Pro
Hardware specs
Motherboard - Asus TUF Gaming B760-Plus Wifi
CPU - i7-13700 (not K and not F)
Gpu - Gainward RTX 4060 Ti 8 GB
Memory - Kingston Fury Beast RGB DDR5 5600Mhz, 32GB
PSU - Asus Tuf Gaming 850W Gold
Drives are two m.2's of 1 TB capacity, one m.2 of 250GB capacity (this is the OS drive) and a HDD of 1TB capacity. Most of them are about 50% full.

More or less all of this stuff was purchased between fall of 2023 and spring of 2024.

I noticed a few weeks ago that when I touch the displayport cable that's wired into the GPU, the screen goes dark for a few seconds, maybe 10 seconds at most. I also got some weird, white "current" on the screen for a little bit. I only had to touch the cable slightly to cause this. I unplugged it and tried a different port on the gpu - touching the displayport cable after switching would suddenly not cause anything bad to happen and the issues I had with discord and spotify occured less frequently.

I still have the issues, but things have improved slightly. I've been reccomended to do a full windows reinstallation to see if that will fix anything I have yet to do this due to being in a complicated moving process atm, but it's definately very high on my to-do list.

I'm wondering if the power outage has really damaged my Gpu, how can I find out if this is the case and is this permanent damage? My hardware store is not going to give me money back over this - I would have to go through my insurance, which requires me to do a full service check on my pc first in order to be eligible. I'd rather not do that yet, but it's in the back of my mind. Is it possible that I've just had a bad windows update perhaps? World of Warcraft is the only game that is struggling and causes freezing, everything else runs fine, more or less.

If anyone has any input here, it would be much appreciated. Any questions I will answer as well as I can, I can also provide more info on hardware components if necessary.
 
Last edited:
Update your post to include full system hardware specs and OS information.

Include PSU: Make, mode, wattage, age, condition (original to build, new, used, refurbished)?

Disk drive(s): make, model, capacity, how full?

Attached peripherals?

Look in Reliability History/Monitor and Event Viewer for error codes, warnings, and related informational events.

Run "dism" and "sfc /scannow" to find and fix corrupted files.