Different blue screen every time when booting from USB

[mrmetalmario]

Just dropped 2k on a brand new build, already had to RMA the motherboard due to bent pins but I've got another one now!

- i7 8700
- GTX 1080TI
- MSI Z370 SLI Pus
- Corsair 8x8 3000mhz Ram
- RM550x PSU
- Sandisk SSD
- Seagate HDD

I installed windows 10 via USB, everything is going fine, installed all the drivers, started loading steam etc and I get a BSOD.
Reboot and try again, load a few programs, BSOD
Try booting into USB to load windows again, BSOD, in the pre-windows environment.
Would then always BSOD when loading windows so I wiped the drives, now it just BSODs when booting via USB every time, which seems strange because the hard drives aren't even plugged in.

List of steps I've taken, every time it boots to USB I get a BSOD

- Created new bootable windows 10 USB with a different flash drive in a different USB socket
- Unplugged mouse keyboard and ethernet
- Wiped both Hard drives
- Disconnected both hard drives completely
- Swapped the power supply
- Took out the GPU, tried booting from integrated graphics
- Tried with single ram sticks
- Reseated the CPU
- Tried with a DVD ISO
- Set BIOS to default
- Flashed BIOS to latest version

I'm out of ideas, I think it's either a faulty motherboard or CPU.
What do you guys think?

Thanks

 

[johnbl]

you would have to provide the bugcheck codes or the actual memory dump file if you have one.
be sure to update the BIOS if you can.
generally, need at least the bugcheck code and the first parameter (which is the error code)

you might find that plugging in your USB device into a USB 2.x port might work while a USB 3.x port could bugcheck. it is slower but more likely to work before your bios is updated.

with the bugcheck codes you can get a better idea of the causes of the failure.
you should also run memtest86 after you update the BIOS to confirm your memory timings.

 

[SgtScream]

Can you get into the bios without a bluescreen?

 

[mrmetalmario]

I don't have access to any log files because I can't get into windows.
I have tried a USB 2 port, same problem.
I have updated the bios.

I can get into the bios without a blue screen yes, I have just replaced the motherboard with a brand new one and I'm having the same problem.

 

[SgtScream]

Try formatting and re-installing a fresh copy of windows on each hard drive. Then test each one individually to see if a blue screen happens.

 

[mrmetalmario]

Try formatting and re-installing a fresh copy of windows on each hard drive. Then test each one individually to see if a blue screen happens.

Sorry the blue screen happens even with no hard drives plugged in, I can't install windows that's the problem.

 

[SgtScream]

Try setting this setting in the bios:
Please set Settings\Advanced\Windows OS Configuration\Windows 10 WHQL Support (Windows 8/8.1 Feature) = [Disabled].

 

[mrmetalmario]

Im pretty sure I tried it on the windows 7 setting but I'll check when I get back

 

[SgtScream]

Have you tried a different flash drive?

 

[SgtScream]

Where did you get the windows installation media from? We are going to get to the bottom of this.

 

[mrmetalmario]

From the windows media creation tool, I did try another usb drive, I also tried a dvd drive with a burnt iso and got the same problem

 

[SgtScream]

You said you installed windows successfully but only after you install drivers is when you get a blue screen. Is this correct?

 

[mrmetalmario]

Yes I tried one stick in all 4 slots with both sticks, still got a blue screen. I can post screen shots when I get home but the error messages were different every time.

And yes the full story is I installed Windows and drivers fine, accidentally installed some malware, so I did a full reinstall again successfully. I then started loading programs like steam and got a blue screen, the machine would boot into windows again and blue screen when opening a few programs, after a few reboots it stopped booting into windows at all and blue screens whener I boot into the installer

 

[mrmetalmario]

Updated

 

[SgtScream]

Does the computer bluescreen in safe mode?

 

[mrmetalmario]

There's no operating system on the drive anymore so I can't boot into safe mode as far as I know

 

[SgtScream]

Ok so i'm having trouble understanding you. Which option is the problem:
A: You install windows, and are able to boot into windows after the install. Only after you install the drivers and reboot your computer is when the blue screen happens.
B: When trying to boot to USB flash drive to install Windows is when the computer blue screens.

 

[mrmetalmario]

Sorry it's B. I previously successfully installed Windows, but have since wiped the drive because of the malware starting from scratch.

I have no operating system on the drive and I get a blue screen when booting into windows installer from usb or disk iso

 

[SgtScream]

Post a screen shot of the bluescreen when you can. Have you tried different usb ports?

 

[SgtScream]

I would also contact MSI Support. I bet they'll have a resolution.

 

[mrmetalmario]

Ok will probably be tomorrow, yeah I've tried a different usb drive and port, also tried a dvd drive. Thanks for helping me out much appreciated

 

[mrmetalmario]

Made a quick video of the problem:
[video="https://www.youtube.com/watch?v=20eGz1f3tuQ&feature=youtu.be"][/video]

three blue screen errors were:

irql_not_less_or_equal
system thread exception not handled
System service exception

 

[SgtScream]

Question: Did the same problem happen with the previous motherboard?

I know how the media creation tool works, so I know this most likely is a stupid question. But I just want to make sure you didn't just copy the ISO to the flash drive. You mentioned ISO in the video so I want to make sure if you are using an ISO file that you extract the contents to the flash drive (With 7Zip) so the individual files are on the root of the flash drive.

 

[mrmetalmario]

Yes, that's why I though replacing the motherboard might work.
Mix of words, didn't do anything with an ISO file, the media creation tool does every automatically so all the files are in the root of the drive, I didn't copy anything over I formatted the usb drive and ran the tool again.

 

[SgtScream]

Man this is so weird. I would try assembling only basic components outside of the case to see if there's some sort of grounding issue.
Have you followed up with the manufacturer to continue the ticket number?