Question Disconnecting peripherals during gaming or high load

[Hezxp]

I've had an issue with my computer since I built it, and I'm not sure what's causing it. When playing and or something intensive happens, like an explosion or running something really heavy, like ray tracing, my mouse , keyboard and headphones disconnect and stop working, sometimes they come back on sometimes they don't and I have to hard restart. The weird thing is when I restart my computer after turning it on I get zero issues no matter what i play or do. I've tried a bios update and that did nothing, I tried looking up chipset drivers and other such things but found no luck, that or my drivers may already be up to date.
My specs are
Gigabyte B660 GAMING X AX DDR4
Intel i5 12600KF
RTX 4070ti
G.SKILL Ripjaws V Series 32GB
EVGA 220-G5-0850-X1 Super Nova 850 G5, 80 Plus Gold 850W

 

[Ralston18]

Look in Reliability History/Monitor and Event Viewer.

Either one or both tools may be capturing some error codes, warnings, or even informational events just before or at the of the described issues.

 

[Viking2121]

What mouse keyboard and headphones are you using? Are they all the same brand like Corsair? Razor? Logitech?

And are you using a USB hub of some sort?

 

[Hezxp]

What mouse keyboard and headphones are you using? Are they all the same brand like Corsair? Razor? Logitech?

And are you using a USB hub of some sort?

I have a variety with no USB hub besides my mic being plugged into my keyboard, if that may cause issues. keyboard is Razer, Headphones are Astro's and mouse is logitech

 

[Hezxp]

Look in Reliability History/Monitor and Event Viewer.

Either one or both tools may be capturing some error codes, warnings, or even informational events just before or at the of the described issues.

Thats a great idea I didn't know i could do that. Are there any specific codes I should look for, or is it just something critical?

 

[Ralston18]

No specific codes to look for.

However, codes that occur just before or at the time of the disconnects would be of most interest and thus investigated more closely.

 

[Hezxp]

No specific codes to look for.

However, codes that occur just before or at the time of the disconnects would be of most interest and thus investigated more closely.

I've found something as a critical fail, apparently gamemanagerservice3, which is for Razer. I looked it up, and apparently it doesn't play nice with Windows sometimes, and around the time it errors out, my devices disconnect. I've since disabled it for now and will check to see if that helps.

 

[Ralston18]

Nicely done.

Just remember to still keep an eye on the error codes etc.,

Watch for anything else going on that might have been masked.