Question Disconnecting/Reconnecting issue with two brand new M.2 SSDs on new Lenovo LOQ16 ?

[Edeka3]

Hi there!

I've been trying to extend my laptop's storage and bought a Kingston KC3000 2TB M2 SSD as well as a Lexar NM790 4TB.

So, after booting it for the first time everything installed properly etc, the devices were recognized and I was able to format them to NTFS. Then, I conducted a stress test using crystaldiskmark. The first time all the values were good (as expected), but then, during my second run, write values all showed up as "0". I conducted a third test and ALL the values were "0". Then, I was shown crazy high values (40000+)

I checked the disk partition manager and suddenly the ssd was shown as "RAW". A few moments later, the volume disappeared.

The issues persist.

What I tried so far:

• Try the OS SSD in the second slot - works flawlessly.
• Check if the bios recognizes the Kingston and Lexar SSDS - it does.
• Reseat and clean the SSDs - didn't do anything.
• Check the disks for errors - no errors found.

What can I do? Thank you for your advice!

 

[Lutfij]

Did you make sure that the BIOS for your laptop was flashed to the latest version? In Device Manager, do you see any item flagged with a yellow exclamation mark?

 

[DanielCalota]

Hi there!

I've been trying to extend my laptop's storage and bought a Kingston KC3000 2TB M2 SSD aswell as a Lexar NM790 4TB.

So, after booting it for the first time everything installed properly etc, the devices were recognized and I was able to format them to NTFS. Then, I conducted a stress test using crystaldiskmark. The first time all the values were good (as expected), but then, during my second run, write values all showed up as "0". I conducted a third test and ALL the values were "0". Then, I was shown crazy high values (40000+)

I checked the disk partition manager and suddenly the ssd was shown as "RAW". A few moments later, the volume disappeared.

The issues persist.

What I tried so far:
1.) Try the OS ssd in the second slot - works flawlessly.
2.) Check if the bios recognizes the Kingston and Lexar SSDS - it does.
3.) Reseat and clean the SSDs - didn't do anything.
4.) Check the disks for errors - no errors found.

What can I do? Thank you for your advice!

Hi , first just check to have the latest bios for your laptop model

Hi there!

I've been trying to extend my laptop's storage and bought a Kingston KC3000 2TB M2 SSD aswell as a Lexar NM790 4TB.

So, after booting it for the first time everything installed properly etc, the devices were recognized and I was able to format them to NTFS. Then, I conducted a stress test using crystaldiskmark. The first time all the values were good (as expected), but then, during my second run, write values all showed up as "0". I conducted a third test and ALL the values were "0". Then, I was shown crazy high values (40000+)

I checked the disk partition manager and suddenly the ssd was shown as "RAW". A few moments later, the volume disappeared.

The issues persist.

What I tried so far:
1.) Try the OS ssd in the second slot - works flawlessly.
2.) Check if the bios recognizes the Kingston and Lexar SSDS - it does.
3.) Reseat and clean the SSDs - didn't do anything.
4.) Check the disks for errors - no errors found.

What can I do? Thank you for your advice!

Hi , first you need to check if you have latest bios update for your laptop , https://pcsupport.lenovo.com/us/en/...aming-series/loq-16irh8/downloads/driver-list
And after that you can make a windows update , and also verify for M2 driver to be proper installed , you can install the driver from website just to be sure , after this you can download mini partition wizard https://www.partitionwizard.com/free-partition-manager.html, in order to manage your partitions , hope will help you.

 

[Edeka3]

Did you make sure that the BIOS for your laptop was flashed to the latest version? In Device Manager, do you see any item flagged with a yellow exclamation mark?

Hi , first just check to have the latest bios for your laptop model

Hi , first you need to check if you have latest bios update for your laptop , https://pcsupport.lenovo.com/us/en/...aming-series/loq-16irh8/downloads/driver-list
And after that you can make a windows update , and also verify for M2 driver to be proper installed , you can install the driver from website just to be sure , after this you can download mini partition wizard https://www.partitionwizard.com/free-partition-manager.html, in order to manage your partitions , hope will help you.

Hello
The latest bios is installed.

The SSDs show up as properly installed and working without errors.
They just keep disconnecting. I checked the bios and even there they are recognized.