Question Display cannot go above 1920x1080; Ben Q 27" Monitors

Aug 13, 2024
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I have 3 Ben q ex2710-t 27" Monitors setup on an arm around my gaming desk. They are connected to a Nvidia Geforce RTX 3080 via 2 display ports and 1 HDMI cable.

Oddly enough, the one connected to an HDMI cable is capable of going above 1920x1080 resolution to my desired 2560x1440 that I'd like to play at (albeit at a reduced 60hz refresh rate, but at least it gets there).

The other 2, while able to get to 144hz, cannot go above 1920x1080 no matter what I try. When I go into display options, it doesn't even give me the ability to select a higher resolution for those monitors. My display drivers are up to date. Please advise or ask for any other addition information you require. Currently running Windows 11.
 

kanewolf

Titan
Moderator
I have 3 Ben q ex2710-t 27" Monitors setup on an arm around my gaming desk. They are connected to a Nvidia Geforce RTX 3080 via 2 display ports and 1 HDMI cable.

Oddly enough, the one connected to an HDMI cable is capable of going above 1920x1080 resolution to my desired 2560x1440 that I'd like to play at (albeit at a reduced 60hz refresh rate, but at least it gets there).

The other 2, while able to get to 144hz, cannot go above 1920x1080 no matter what I try. When I go into display options, it doesn't even give me the ability to select a higher resolution for those monitors. My display drivers are up to date. Please advise or ask for any other addition information you require. Currently running Windows 11.
Have you loaded the driver -- https://www.benq.com/en-ca/support/downloads-faq/products/monitor/ex2710/software-driver.html for that monitor?