- Dec 23, 2014
- 61
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- 10,530
For the past few days I've been experiencing disconnecting and reconnecting by displayport from my external monitor. It almost looks like as if I unplugged the displayport cable from my laptop and plugged it back in. However, sometimes it shows up in Event Viewer as event ID 4101: Display driver igfx stopped respond and has successfully recovered, or not at all. When this happens, Discord detects that I have a "new audio output" (probably my laptop's Intel audio), but I haven't done anything to my cable where it could've been damaged.
Also, the graphics driver doesn't "crash". I was playing a game yesterday, and it didn't crash, only the screen turned black, turned back on, and I saw the displayport logo on my monitor (like when you switch monitor sources). The game resumed normally.
Like I said before, sometimes this gets logged in Event Viewer, sometimes I race to the logs and I find nothing there. I tried looking at the time the Intel graphics stopped working, but found nothing that could've affected igfx. The only logs I saw at the time was a new logon and my laptop's touchpad started up again.
So far, I've done the following:
Windows 10
i7-8750H
GTX 1060 6GB mobile
16 GB RAM
Acer Xb241h, 1080p 144hz gsync display (external monitor) with displayport 1.3
This happens about twice per day, and can be while I'm doing anything. It happened when I was playing a game (which utilized Nvidia gfx), but didn't crash the game. Maybe I'm not looking deep enough into logs? How would I go about fixing this, even after rolling back / updating GFX drivers?
Also, the graphics driver doesn't "crash". I was playing a game yesterday, and it didn't crash, only the screen turned black, turned back on, and I saw the displayport logo on my monitor (like when you switch monitor sources). The game resumed normally.
Like I said before, sometimes this gets logged in Event Viewer, sometimes I race to the logs and I find nothing there. I tried looking at the time the Intel graphics stopped working, but found nothing that could've affected igfx. The only logs I saw at the time was a new logon and my laptop's touchpad started up again.
So far, I've done the following:
- sfc /scannow
- DISM RestoreHealth
- Updated Nvidia graphics
- Made sure battery was on performance, no hybrid sleep mode, 100% CPU, etc.
- Updated Intel graphics through device manager, then found a newer generic one online, and installed it. (I have rolled back to the device manager one since).
- Disabled thermal throttling with Throttlestop (I did this more than a year ago)
Windows 10
i7-8750H
GTX 1060 6GB mobile
16 GB RAM
Acer Xb241h, 1080p 144hz gsync display (external monitor) with displayport 1.3
This happens about twice per day, and can be while I'm doing anything. It happened when I was playing a game (which utilized Nvidia gfx), but didn't crash the game. Maybe I'm not looking deep enough into logs? How would I go about fixing this, even after rolling back / updating GFX drivers?
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