Question Display problems with Asus Tuf Gaming 6800 XT ?

[SKIPLEVEL]

My dad has his own PC and he got the Asus TUF Gaming 6800 XT around a year ago now and a few months ago the display entirely stopped working. It was followed preceded by repeated display problems before that. Primarily when he would turn monitors off the display would stop working even if the monitor was turned back on.

He recently got a new one and he let me have it so if I could figure it out, I can have it. We tried putting it into my PC for giggles and it didn't work in mine either like we assumed. My dad works in IT and he tried a whole bunch of troubleshooting but he's picking up some thermal paste from his office so we can look inside.

If anyone has/had these problems and fixed it PLEASE let me know!

Btw we both use AMD CPUs.

 

[Lutfij]

Welcome to the forums, newcomer!

My Dad has his own PC and he got the Asus tuf gaming 6800xt Around a year ago now
Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time. You mentioned that the GPU was an addition a year prior to today, what GPU was your father on prior to the RX 6800 XT?

Btw we both use AMD cpu's
It'd be a good idea to list both the specs to your and your father's systems(inclusive of the PSU's make, model and age). In the interim period, does the GPU show up with an error in Device Manager(assuming you're working with Windows OS)? With an error code 43? Pass on what you see on GPU-Z.

 

[beyondlogic]

My Dad has his own PC and he got the Asus tuf gaming 6800xt Around a year ago now and a few months ago the display entirely stopped working. It was followed by repeated display problems before. Primarily when he would turn monitors off the display would stop working even if the monitor was turned back on.

He recently got a new one and he let me have it so if I could figure it out, I can have it. We tried putting it into my for giggles and it didn't work in mine either like we assumed. My dad Works IT and he tried a whole bunch of trouble shooting but He's picking up thermal paste from his office so we can look inside.

If anyone has/had these problems and fixed it PLEASE let me know!

Btw we both use AMD cpu's

Make sure the card is getting enough power 2 separate pci e cables are required.
Each 8 pin cable regardless how many connectors are on it are rated at a max of 150w