Question do i have a faulty ram slot or am i doing something wrong

[nocoel]

Hello,

i just bought a second ram stick identical to the one i've been using for the past 2 years, but it seems that it is not being usued, it is being regnized but not used https://ibb.co/QC647NF https://ibb.co/sgkX20q
even when i tried memtest86, it identified the second ram stick https://ibb.co/ZBG3trM

i tried multiple solutions i found on the internet but none worked, memtest86 returned 0 errors after 8 passes, the only thing that stood out is when i changed around the ram sticks, both sticks work fine as long as they are pluged in slot 1 but when i use the other slot with a single ram stick, the computer fails to boot

i concluded that the second ram slot in the motherboard is defective but i wasn't so sure since it was showing up in the system, so i'm asking if there is a solution to this or is it a defective slot

Specs:
GPU: ASUS GTX 1650 SUPER (4 GB)
CPU: AMD Ryzen 5 1600 6-Core Processor
RAM: TeamGroup Elite DDR4 / 3200 Mhz / 8 Go (x2)
Motherboard: GIGABYTE A320m-s2h
Power Supply: Cooler Master / 80+ standard 230V / mwe white 550

 

[Lutfij]

Motherboard: GIGABYTE A320m-s2h
What BIOS version are you on for your motherboard? You might want to see if clearing the CMOS helps your predicament.

 

[ex_bubblehead]

Hello,

i just bought a second ram stick identical to the one i've been using for the past 2 years, but it seems that it is not being usued, it is being regnized but not used https://ibb.co/QC647NF https://ibb.co/sgkX20q
even when i tried memtest86, it identified the second ram stick https://ibb.co/ZBG3trM

i tried multiple solutions i found on the internet but none worked, memtest86 returned 0 errors after 8 passes, the only thing that stood out is when i changed around the ram sticks, both sticks work fine as long as they are pluged in slot 1 but when i use the other slot with a single ram stick, the computer fails to boot

i concluded that the second ram slot in the motherboard is defective but i wasn't so sure since it was showing up in the system, so i'm asking if there is a solution to this or is it a defective slot

Specs:
GPU: ASUS GTX 1650 SUPER (4 GB)
CPU: AMD Ryzen 5 1600 6-Core Processor
RAM: TeamGroup Elite DDR4 / 3200 Mhz / 8 Go (x2)
Motherboard: GIGABYTE A320m-s2h
Power Supply: Cooler Master / 80+ standard 230V / mwe white 550

This is precisely what you can expect when you run mismatched memory. Identical part number does not mean it's a macth. The two parts may very well have been produced on different production lines and with completely different components, especially 2 years down the road. Unless both sticks were packaged together in the same bubble pack they are NOT factory matched and most likely will not work together.

 

[nocoel]

Motherboard: GIGABYTE A320m-s2h
What BIOS version are you on for your motherboard? You might want to see if clearing the CMOS helps your predicament.

if you mean the rev. it's rev.1.1 / if you mean the update version it's F58d (the latest one)
i just tried cmos clear, but it didn't change the situation

 

[nocoel]

This is precisely what you can expect when you run mismatched memory. Identical part number does not mean it's a macth. The two parts may very well have been produced on different production lines and with completely different components, especially 2 years down the road. Unless both sticks were packaged together in the same bubble pack they are NOT factory matched and most likely will not work together.

i see! but i've tried booting with a single stick on the second slot and it failed with both of them, it only boots when plug into slot 1, or when i have both plugged in.
is it possible that the slot 2 is functional and it's just a mismatch issue?

 

[ex_bubblehead]

i see! but i've tried booting with a single stick on the second slot and it failed with both of them, it only boots when plug into slot 1, or when i have both plugged in.
is it possible that the slot 2 is functional and it's just a mismatch issue?

And what slot does the motherboard manual call out when using a single stick? That's all that counts in that case.

 

[nocoel]

And what slot does the motherboard manual call out when using a single stick? That's all that counts in that case.

i didn't know such a thing and i don't remember reading something about that in the manual, is there a way to find that out, or is it mentionned in the manual

 

[ex_bubblehead]

i didn't know such a thing and i don't remember reading something about that in the manual, is there a way to find that out, or is it mentionned in the manual

The motherboard manual has an entire section dedicated to memory. You will find there all of the supported configurations, including exactly what slot a single stick is to be installed into.