Based on your previous threads...this system absolutely needs a full wipe and reinstall.
Hello so my HDD has runed very loud and its usage is running often at 100% and my pc has ben very slow and yes i have an Anti-virus its has actually detect some malware but its fells like its more malware left because my pc is very slow and the drive is still loud and much usage i have even...
forums.tomshardware.com
Hello i think i have malware of something because my pc is very slow the HDD is loud and sometimes its on like 100% usage but what i mean with reset to factory setting is trouble shot the pc it deletes all the apps files and reseting settings on windows because i dont have much important in my...
forums.tomshardware.com
hello i have avast antivirus and it feels like it not running as it should so i downloaded malwarebytes and runed a scan and it found 12 infections and all of them said RiskWare.BitCoinMiner :( :/
forums.tomshardware.com
Sorry, but that's my recommendation.
How do you know all that malware is fully removed?
(hint...you don't)
Not a factory reset, not a refresh...full wipe and reinstall.
If your parents use this, their data (banking, work?) is also at risk.
And stop visiting dodgy sites and downloading random junk!