Question Does DELL Vostro 15 - 7590 and Ballistix Sport LT are not compatible?

[fransc24]

I just bought Vostro 15 (7590) and want to replace the memory with 2 x 16Gb Ballistix Sport LT SODIMM DDR4 2666.

I tried one by one, but I only got keyboard backlight and blank screen for around 1-2 minute and then shut down automatically.
I tried one with the original memory and the other with Ballistix Sport LT and got the same issue for both memories.

I assumed that there is a XMP issue (might be wrong assumption), tried to find the setting in bios but can't find it.

Any body has the same issue/experience?

 

[Barty1884]

The units ship with 1x8GB 2666MHz base stock, and appears to max out at 1x16GB.

On that alone, at the very least, I would've expected 1x16GB to work.

You're not going to be able to mess with XMP unless the RAM is installed & you can boot up anyway. I'm not sure, honestly.

 

[fransc24]

The units ship with 1x8GB 2666MHz base stock, and appears to max out at 1x16GB.

On that alone, at the very least, I would've expected 1x16GB to work.

You're not going to be able to mess with XMP unless the RAM is installed & you can boot up anyway. I'm not sure, honestly.

Does not work with 1 x 16Gb Ballistix Sport LT SODIMM DDR4 2666 🙁.
Tried to switch with another Ballistix memory and no luck for both memory.

Now, I am stuck with the original memory.