[SOLVED] Door latch found inside a HX1200 psu

[Dave09p]

Hi,
I'm new here. I think this is worth sharing,

I just bought a brand new HX1200 psu from amazon, package arrived and everything was fine, all sealed. This morning I opened the package and found something strange in the rear panel, something like a door latch. I opened it and in fact it was a door latch, and a bunch of other metal parts and stuff that have nothing to do with the circuit. All glued all over the circuit with black goo. It is incredible to me that CORSAIR could let something like this happen.

https://twitter.com/x/status/1538231579234795520

View: https://twitter.com/Davcuriel/status/1538231579234795520

 

[Dave09p]

I had also bought it new a few days ago but was facing many problems in it. Which should not have happened.

What happened? You bought it from Amazon also?

 

[Dave09p]

Upon further inspection, looks like the rear, front and the fan grill don't match that of a HX-1200 psu. But the sides and bottom ( with a sticker and HX logo ) do.

I'm guessing the unit was swapped by a prior buyer. They only took the cover from the real HX-1200 and put it on this unit. They swapped it and put it back and sealed the box carefully to make it look unopened. I am also guessing the door latch and scrap metal was added to match the weight of the original ( maybe amazon weighs their returned items as a step to ensure the unopened package is not missing anything? )

But why add the electronics black goo? I am also guessing that was to isolate the scrap metal from the other components so the psu would turn on if tested. If they this seems like a pretty sophisticated scam. Amazon buyers beware.

 

[Darkbreeze]

This is nothing new. Crap like this happens all the time with products from Newegg, Amazon, B&H Photo, Best Buy, etc.

Like this one, where somebody took the heat spreader off a newer CPU and stuck it on an older CPU and returned it. Scammers gonna scam.

https://forums.tomshardware.com/threads/cpu-won’t-fit-in-motherboard.3411892/#21632440

 

[Dave09p]

This is nothing new. Crap like this happens all the time with products from Newegg, Amazon, B&H Photo, Best Buy, etc.

Like this one, where somebody took the heat spreader off a newer CPU and stuck it on an older CPU and returned it. Scammers gonna scam.

https://forums.tomshardware.com/threads/cpu-won’t-fit-in-motherboard.3411892/#21632440

Unfortunately, the state of things... thank you for your input. The worst part is that most people will think we're making this up when you try to warn them. I had to delete a Reddit thread about this because people started calling me a liar and needy for attention.

 

[Darkbreeze]

Reddit is a cesspool of idiocy anyhow. Why anybody would want to go there for anything other than information that MIGHT be properly presented, and factual, from some previous thread that happened to already address what they were looking for, but even then I'd want to see it either coming out of the mouth of somebody I know for a fact I can count on to be trustworthy and accurate, or else it's relatively worthless. And there are only so many of those. But I can tell you that the core members and moderation team here are not a bunch of idiots. They are a bunch of very experienced veteran technicians and geeks, and so long as one of them is relaying the information to you, you can pretty much generally take it to the bank.

 

[Dave09p]

Reddit is a cesspool of idiocy anyhow. Why anybody would want to go there for anything other than information that MIGHT be properly presented, and factual, from some previous thread that happened to already address what they were looking for, but even then I'd want to see it either coming out of the mouth of somebody I know for a fact I can count on to be trustworthy and accurate, or else it's relatively worthless. And there are only so many of those. But I can tell you that the core members and moderation team here are not a bunch of idiots. They are a bunch of very experienced veteran technicians and geeks, and so long as one of them is relaying the information to you, you can pretty much generally take it to the bank.

On point! I just wanted to share my situation on reddit to warn potential customers and and hopefully find someone who had experienced a similar situation, honestly all I found there was a bunch of brand fanboy kids in denial... lesson learned!
Community here is great, everyone is so helpful. I am glad I joined.

 

[Darkbreeze]

👍

 

[DRagor]

Community here is great, everyone is so helpful. I am glad I joined

To be fair, we had our own share of idiots here as well. But our moderator team does very good job of gently 'persuading' them to either leave or behave.

 

[Dave09p]

For anyone still interested and just to provide some closure:

New PSU replacement arrived today from amazon. Everything is fine with this one, works like a charm. Also noticed it is larger, so the fake one just had the original stickers pasted on the side and top. You can also notice bad cuts if you look carefully. So, this was a scam, by prior client or someone at amazon warehouse.

Thank you everybody for your help!

 

[Darkbreeze]

That's why they added the "hardware" inside, so they could return a much lighter (Because it has substantially less substantial components inside. Just like cheap speakers are always lighter, cheap PSUs are generally lighter as well) PSU with the labels swapped and it wouldn't automatically feel "off". They glued them in place so they wouldn't be obviously bouncing around inside the case. Pretty damn lame that Amazon return department didn't double check. It costs like 13 cents to re-shrink wrap a package with cellophane and ANYTHING that gets returned should have the box opened to verify it's contents but Newegg and Amazon simply don't do it.