Hi there,
I usually can figure this kind of stuff out but I'm currently at a loss.
I have Xfinity Internet and a TP-Link Router. My download speeds I pay for from Comcast is 900 Mbps, upload is 25 Mbps. I have the Xfinity XB6 gateway in bridge mode, connected to my TP-Link AX3000 router. When I log into 192.168.1.1 and do the built in speed test on the TP-Link router page, I see speeds about what I should be getting (800+ down, 20+ up). But when I try speedtests on my computers, the download speeds are nothing close. My desktop that is connected directly with a CAT6 ethernet cable to the router is only getting 300 down (tested on Speedtest.net). My other computers and Xbox that are connected through ethernet on a second router with CAT6 cables are also getting in this 200-300 down range. I cannot for the life of me understand what is wrong. Everything I find online states that the ports on the router should not have any trouble giving the full speed downloads, yet I'm at a fraction of what they pull from the modem.
Yes, I have taken the common troubleshooting steps of not having any other internet usage while testing, not using Wi-Fi, etc.
Is this a router problem? Or what else?
Thanks in advance.
I usually can figure this kind of stuff out but I'm currently at a loss.
I have Xfinity Internet and a TP-Link Router. My download speeds I pay for from Comcast is 900 Mbps, upload is 25 Mbps. I have the Xfinity XB6 gateway in bridge mode, connected to my TP-Link AX3000 router. When I log into 192.168.1.1 and do the built in speed test on the TP-Link router page, I see speeds about what I should be getting (800+ down, 20+ up). But when I try speedtests on my computers, the download speeds are nothing close. My desktop that is connected directly with a CAT6 ethernet cable to the router is only getting 300 down (tested on Speedtest.net). My other computers and Xbox that are connected through ethernet on a second router with CAT6 cables are also getting in this 200-300 down range. I cannot for the life of me understand what is wrong. Everything I find online states that the ports on the router should not have any trouble giving the full speed downloads, yet I'm at a fraction of what they pull from the modem.
Yes, I have taken the common troubleshooting steps of not having any other internet usage while testing, not using Wi-Fi, etc.
Is this a router problem? Or what else?
Thanks in advance.