[SOLVED] Dragonfly black zapping noise

[PetarV]

My dragonfly occasionally makes a weird zapping sound when I listen through my phone and I originally thought it was from my shitty otg adapter. So I got another cable but the zapping sound stayed. It appears randomly and is not connected to a certain song or volume level. I have no problem listening through my laptop. Phone is honor 8 lite and headphones are m50x.

 

[hang-the-9]

First step is to contact their support since you tried another cable, but it sounds like the issue is with the phone jack, then nothing you can do aside from get another phone. You can try checking if your phone OS is updated, past that not much you can do.