Question Dram Light On no video on new pc

[shysept]

We tried removing the battery for 5 mins, using single ram slot, also one other thing I noticed was there was no sound coming from the mobo even if we had no rams installed. So I assumed problem was on motherboard, is there anything you guys would recommend trying. Every part is new, I tried using my rams from my other computer to check if that was the case it also refused those. Please help me ;-;

System Specs:
Intel Core i7-9700K 3.6 GHz 8-Core Processor
MSI MPG Z390 GAMING PRO CARBON ATX LGA1151 Motherboard
Corsair Vengeance LPX 32 GB (4 x 8 GB) DDR4-3200 Memory
MSI GeForce RTX 2060 6 GB GAMING Video Card
Western Digital Blue 1 TB M.2-2280 Solid State Drive
EVGA SuperNOVA GA 650 W 80+ Gold Certified Fully Modular ATX Power Supply

edit: We returned the motherboard and waiting for a replacement thank you

 

[LavaHouse]

Hi, did your replacement ever solve the issue? I'm in a similar boat that the mobo never outputs video but doesn't beep even if something like RAM isn't installed.

 

[Nemesia]

Hi, did your replacement ever solve the issue? I'm in a similar boat that the mobo never outputs video but doesn't beep even if something like RAM isn't installed.

It might not beep because you don't have any PC speaker or buzzer connected to your board. I would suggest you create a new thread with your issue so we can help you there. Same issue does not mean same cause and same solutions.