Question Drive not recognised, was fine 30 minutes ago

MrYossu

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Dec 15, 2013
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I have a WD Scorpio Black hard drive, that I have in a case with a USB wire, so I can plug it in as an external drive. Been using this as a backup drive for some time without problems.

Earlier today, I copied some files onto it, then when it had finished, unplugged it. I just tried it in my lap top (where it gets used regularly), but it didn't show up. Plugged it back in the desktop and it also didn't show up. I heard the noise Windows 7 makes when you plug in an external device, but that was it.

I used Computer Management to look at it, and it showed up, although as inactive. I right-clicked it and set it to active, at which point it showed up in Windows Explorer, but a message popped up telling me I needed to format it before I could use it. Needless to say I declined this kind offer!

If I double-click the drive, I get a message "H:\ is not accessible. The parameter is incorrect"

If I look in Device manager, I can see it there. However, if I try and view the drive properties in any of Explorer, Computer Management or Device Manager, nothing comes up.

I have a docking station, and tried plugging it in that, but had the same lack of success.

Anyone any ideas? I really don't want to lose the data on it. Thanks.

P.S. Please let me know if I need to supply any more info.
 
Not sure how old the drive is, few years I think, but it isn't used that much. It's basically used as a removable storage device, not an active OS disk.

I ran HD Sentinel on it, here is the tab for SMART...




The overview tab shows 100% performance and 95% health, with a message about 9 weak sectors. Not sure what else to tell you.

I don't think I can run CHKDSK , as that needs a drive letter, and this drive doesn't have one.

I just tried running Computer Management, and clicking the Disk management node, and got this...

190611DiskManagement.png


I used this tool the other day and didn't get this. Anyway, I didn't click OK, as I wasn't sure if this would lose any chances I may have of getting the data back.

Thanks for the reply. Don't know if any of this helps.
 
Initialising the disk can erase data from it.

Does make you wonder why it had simply stopped initialising - the sector issue may be this. And it may be indicative of the drive failing.

You can also try this here: https://social.technet.microsoft.co...external-usb-hard-drive?forum=w7itprohardware
Thanks for the reply. Unfortunately, that thread didn't help. In device manager, I see loads of USB devices, all seem to be working fine. Also, I have the same problem on my lap top, so it looks like the issue is with to the drive, not the computer.

I think the next step is to take it my local PC shop and see if they can recover the data. Thanks again.
 
is the case the drive is in readily removable? (If the drive is unencrypted, and if the underlying drive is conventional SATA, perhaps it might be accessible when plugged into a desktop's unused SATA port? As many drives have USB-only interface cards attached, that would quickly eliminate any access via desktop SATA methods as well)

If you value the data at $300 or more, I'd start your consult with:

https://www.300dollardatarecovery.com/