Driver issue loading fresh install of Windows 7 on Samsung 850 Evo

[Warren569]

Hi there,

Having successfully upgraded my own laptop last week with same SSD, I decided to do the same to my wife's Asus 5810T. She was running Vista (32bit), so I purchased a liscenced copy of Windows 7 (64 bit) from a 3rd party, after making sure the existing chipset was compatible with 64 bit. The SSD is a Samsung 850 evo (250gb). I loaded the ISO file to my own laptop and installed the USB boot creator, creating a boot flash drive.
I then switched out the drives on the 5810T and rebooted the laptop. Following some booting from Intel, I get the Starting Windows and follow instructions, requesting a new/custom install, select 'English' etc. and then the process fails, as it can't find the device drivers? When I go nto the BIOS, I can see the Samsung 850 evo, so assume it's not a problem there.
The only problem I encountered was when loading the aforementioned ISO file to the USB flash drive - I go a bootsect.exe error at end (saying it couldn't be created). I looked for the bootsect.exe file in the ISO boot file and copied it across, replacing the one on the USB drive - however, as it seems to be booting from the USB when loading to laptop, I assumed this wasn't a probelm. As the software is from a 3rd party, suspect it's a OEM install, I can't go to Windows store for a new bootsect.exe file.
Any help would be appreciated. Failing that, I'll go back to the 3rd party vendor and see what they suggest.

Thanks Warren

 

[Paul NZ]

Windows 7 doesnt support USB 3 when you install it. If you're using a USB 3 port. Thats why it's asking for drivers. Theyre not on the Win7 DVD. And wont be in the ISO

Did you extract the ISO with something like Rufus to the flash drive?

You cant copy the ISO to it, you cant boot from an ISO

You'll have to use a USB 2 port or run this and it'll inject USB 3 drivers into the wim files of the ISO (after you extract it to the flash drive

 

[Ironsounds]

Hello... it needs the laptop/MB/hardware AHCI boot driver... put Bio's into IDE sata mode (save&exit) if you can't find a driver... and switch it in Windows and Bio's at a later time.

 

[Paul NZ]

Umm no Win7 supports SATA.

If you change it to IDE then change it back to AHCI after Windows has been installed, it'll probably crash

 

[Ironsounds]

Hello... No it's just a registry setting thing... ACHI is just adding more Hardrive sensors for/to your Typical desktop/laptop install... try it yourself.

 

[Paul NZ]

What?

 

[Warren569]

Hi thanks for your suggestions. I've switched the BIOS to IDE as suggested and rebooted, everything fine until after I select the SSD to load Windows to and then get "unable to locate or create an existing system partition....."

 

[Ironsounds]

Hello... your MB is not communicating to the SSD... is it clearly listed by name #'s etc?... and also check to see it listed on your BOOT order too... (save&exit).

1) Is the drive new and empty?

 

[Warren569]

Just an answer to your earlier question. I used a Windows 7 USB (Win32 Cabinet Self-Extractor file version 8.0.7600.16385)

 

[Warren569]

Hi Ironsounds - the SSD is listed as 1st on boot order when I look in the BIOS, doesn't that mean it is recognising and communicating with it? I can remove hard drive and reinstall (physically) in case it wasn't seated properly, saw that on another thread but think it went in correctly.

 

[Warren569]

It is also listed when I have to choose a drive to load Windows - labelled Samsung 850 evo 250gb etc. It is a brand new drive, with nothing on it

 

[Warren569]

Paul NZ - I am using a USB 3.0 compatible flash drive (Sandisk) but didn't think the Asus 5810T has any USB 3.0 ports? It seems to be reading from the files ok, as it starts to load Windows .

 

[Ironsounds]

Hello... 1) Is the drive new and empty? did your pre format it? or anything?

use Custom install and go to the "Drive Tools" app when it appears for a Drive inspection...
Maybe a Bio's/security setting?

 

[Warren569]

Hi, the drive is new and empty and I took it out of the box and put it straight into the laptop without formatting it. Normally don't need to format them, didn't on my own install last week.

 

[Ironsounds]

Hello... I concur... but there are stories of thing that get shipped as new and... well you might have heard the stories... lets see if the "drive tools" app will show us a clean drive.

2) Did your wife have any security options enabled?

 

[Warren569]

If the laptop was running 32bit Vista, would that impact me trying to install 64 bit Win 7? I've not changed anything on the BIOS, other than the suggested switch to IDE.

 

[Ironsounds]

Hello... 2) Did your wife have any security options enabled?

Yes... being an older model Bio's, etc... etc... makes things harder or should I say more complicated with more un-knowns... but you have demonstrated your install procedure as a good one and a Good 64 bit chipset report card.

We are locked at Windows 7 64 Install, drive recognized, but Windows will not accept or get access install to the drive listed.

3) CPU model #?
4) Can you look through your BIO's for enabling any x64 switches? or x64 OS options.
5) Some Windows versions are for network installs only... your mention of changing something with the install files is a RED FLAG too in my mind.
6) as "Simple Test" DL the 32 bit version and see if it let you install it. B ) this would be great information for us.

 

[Warren569]

Hi again,

Only just got back on it. Checks so far:
> Had a look through BIOS and found no 64 bit options whatsoever.
> BIOS version is V1.2 (suspect old)
> CPU is Intel Core 2 Solo U3500 (1.4GHz) - so at low end of capability tree
> Looking for 'Drive Tools' on install and couldn't find them...other than 'advanced' option, which gives you option to look for device drivers?
> In terms of security options, she only had a log-on (admin) password enabled. Any others I should be looking for?

Thanks again for suggestions - I don't have a 32bit version of Windows 7 to try but I did find a link to a 32 bit version of Bootsec.exe from a 3rd party, which I could put into the boot folder and give it a go?

Thanks,
Warren

 

[Ironsounds]

Hello... your CPU is 64 bit... AND VT enabled that's good ( scientific VMware )... You have access to the BIO's so not a security issue... if you Don't have the official x86 DL ISO I don't want you to try it... I would prefer another install attempt with a Fresh formatted USB stick... after you Test your SSD with "Drive Tools"

Test Drive:
1) To get to "drive tools" complete typical install procedure... lang...key...etc.
2) choose Custom
3) if you look at the small icons at the bottom... "drive Tools" App is there ( in Custom mode ) right where it asks you "where you want to install Windows?".
utube "Clean install Windows 7"... and it will show you it in use... I would like to see if Windows will let you or give us another response when trying do a operation with it... OK? try to format or partition it etc... see what Windows tells you in response.

Fresh Install Attempt:
1) What is your Install media/file?... if ISO next line
2) And where did you get it?... if from Microsoft site DL next line.
3) What program are you using to make/burn the ISO... if Microsoft/Windows ISO tool or APP next line.
4) What media are you installing the ISO to?... if USB2 next Line
5) Can you make a new fresh Formated/clean... I mean clean all the previous install data and files on it! All new again... AND don't add or modify anything on it... USB stick from the Win x64 ISO ? B )

 

[Paul NZ]

Is that laptop an Acer or ASUS. They're not the same thing.

I've done a search in Google, there is no ASUS 5810T only an Acer Aspire Timeline 5810T

You cant use 32 bit files on a 64 bit install

 

[Warren569]

I'll answer in order:
1) ISO file - check
2) ISO and USB utility both came from 3rd party software vendor (soft****geeks). I asked their support line before buyingif it could be used to do fresh install on new SSD drive and got full response with instructions
3) It's Windows 7 USB (Win32 Cabinet Self-Extractor file version 8.0.7600.16385) - looks genuine Windows when I look at properties, came from software vendor
4) It's a Sandisk 16GB USB 3.0 - reformatted/cleared before use
5) I will do that next - was looking at BIOS updates, of which there are 2 options available from Acer. Considered flashing the MB with later version, so have downloaded file for now. I am currently backing up all data on the old drive, just in case, so put the old drive back in rather than just plug it into my laptop. Wanted to download and run a few Acer utility checks at same time.

Thanks again. Should be backed up in @30 Microsoft mins...

 

[Paul NZ]

Did you get Win7 from here?

If you did that place sounds dodgy

 

[Ironsounds]

Hello... BIO's upgrade very good idea... you can flash without a harddrive in it... same procedure, make a FAT32 bootable USB stick... put the flash utility on it... And the BIO's file... pre determine the proper/recommended command line and Switches to start the flash process OR just start the APP .exe... ( TIP: write down the name and type the file name exactly with extension .bin when asked ) there will be help screens /? and you have the portable DOS on the stick to read and execute the files.