[SOLVED] Driver power state failure when shutting down or putting pc to sleep.

[Josuemoto]

Hello. I have been having some issues with my pc as of recently.
Whenever i put my pc to sleep, instead of going into sleep mode my pc takes at least 10 mins to power off and doesn't wake up when i press any key on my keyboard or click my mouse.
It fully shuts down instead.
Also does the same thing when i click on shutdown.

Specs:
Windows version: Windows 10 , 10.0, build: 18363
Hardware: ASRock, Z97 Anniversary
CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
RAM: (32.0GB)
Also have Who-crashed info if that helps:


On Sat 1/25/2020 1:08:22 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012520-5375-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C14E0)
Bugcheck code: 0x9F (0x3, 0xFFFFE209C3176060, 0xFFFFF98AF88458B0, 0xFFFFE209C9BEFA60)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 1/25/2020 1:08:22 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!MmTrimAllSystemPagableMemory+0x24477)
Bugcheck code: 0x9F (0x3, 0xFFFFE209C3176060, 0xFFFFF98AF88458B0, 0xFFFFE209C9BEFA60)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 1/22/2020 9:06:31 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012220-5046-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C14E0)
Bugcheck code: 0x9F (0x3, 0xFFFFA10F5C7B5820, 0xFFFFF8014D4CD8B0, 0xFFFFA10F60CCE980)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 1/22/2020 8:44:25 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012220-6390-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C8266)
Bugcheck code: 0x1000009F (0x4, 0x12C, 0xFFFFD38C5E5D6140, 0xFFFFD10B3347D8E0)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 1/22/2020 8:31:30 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012220-7062-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C14E0)
Bugcheck code: 0x9F (0x3, 0xFFFFAF049BBFB9F0, 0xFFFFBF87FC07D8B0, 0xFFFFAF04A7113050)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Its been giving me a head ache and i am stumped on what to do.
Some help would be greatly appreciated. Thanks.

 

[onespeedbiker]

First I would disable fast start up and see if it fixes your problem https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html
If not I would try a clean boot and see if the problem continues. https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows If no, (ie you can shutdown your PC without the long wait), then start enabling drivers until the problem shows up.

 

[jojesa]

Most of the times that issue is caused by driver, setting or a software like Antivirus or antispyware programs.
But it could be caused by a failing PSU or motherboard.
Have you made any changes or installed or updated drivers or any software
Even a loose component or power cable could cause that issue.
or cable and even a weak power supply.

Check devices on Device Manager for any issues (hardware marked with the exclamation point) and update any with outdated drivers.
Disable power save in power options and see if the issue remains.
Check motherboard manufacturer for BIOS updates.