Question Driver power state failure

[oliveria]

hello good people, I've experienced this trouble for quite a long period of time with my dell precision 7720, of driver power state failure, I've read online about how on how to solve it but still not getting it right, like today I've installed a new OS and I've disabled windows from installing drivers through updates, right now the only two drivers I've installed are the intel hd 630 intel and Nvidia graphics drivers P3000 from Nvidia website, I already downloaded these two drivers and they were in my flash drive so I haven't connected the pc to internet after installing windows, what surprises me is that its running into the driver power state failure every time even when its just idling, I haven't done anything apart from installing those two drivers from my pen drive, prior to this I even tried the DDU uninstaller but the problem is just too persistent, at times when I click on restart it takes like 2 minutes to initiate the restart process, Will gladly appreciate your answers

 

[Aeacus]

Hmm....

intel hd 630 intel and Nvidia graphics drivers P3000

Disable the Quadro P3000 from the BIOS. Look if you still get the same BSoD error as usual.

If not, issue is with your Quadro and/or it's drivers.
If issues remain even when running only iGPU, issue is far more severe.

Since what you have is a laptop, component replacement isn't an option.
If you would have desktop workstation, things would be FAR easier.

 

[oliveria]

Hmm....


Disable the Quadro P3000 from the BIOS. Look if you still get the same BSoD error as usual.

If not, issue is with your Quadro and/or it's drivers.
If issues remain even when running only iGPU, issue is far more severe.

Since what you have is a laptop, component replacement isn't an option.
If you would have desktop workstation, things would be FAR easier.

when I disable Quadro from device manager, I don't run into this blue screen of driver power state failure, is it possible to download older version of Nvidia graphics drivers, I tend to know an older version that used to work with this laptop and wanted to try it, 8s it possible to get it from Nvidia website

 

[Aeacus]

is it possible to download older version of Nvidia graphics drivers, I tend to know an older version that used to work with this laptop and wanted to try it, 8s it possible to get it from Nvidia website

Yes and Yes.

1. Go here: https://www.nvidia.com/en-us/drivers/
2. Use the "Manual driver search". E.g put in P3000 to the search bar.
3. It then shows plethora of different OS types.
4. Pick the correct OS you have on your laptop.
5. It then auto-fills the options.
6. Click "Find".
7. Site thinks a bit and redirects you to the results page.
8. Latest GPU driver is visible, but click on the "View More Versions".
9. It then shows all the GPU drivers that are compatible with your GPU, ordered by newest at the top.
10. Once you've located the correct driver version you're after, click on the "View" just behind it, on the right side.
11. Site then redirects you to download page, where you can download the drivers with Download button.

Once drivers are downloaded;
1. DDU old drivers.
2. Reboot.
3. Install new drivers.
4. Reboot.
5. Look if things got better.

 

[oliveria]

Yes and Yes.

1. Go here: https://www.nvidia.com/en-us/drivers/
2. Use the "Manual driver search". E.g put in P3000 to the search bar.
3. It then shows plethora of different OS types.
4. Pick the correct OS you have on your laptop.
5. It then auto-fills the options.
6. Click "Find".
7. Site thinks a bit and redirects you to the results page.
8. Latest GPU driver is visible, but click on the "View More Versions".
9. It then shows all the GPU drivers that are compatible with your GPU, ordered by newest at the top.
10. Once you've located the correct driver version you're after, click on the "View" just behind it, on the right side.
11. Site then redirects you to download page, where you can download the drivers with Download button.

Once drivers are downloaded;
1. DDU old drivers.
2. Reboot.
3. Install new drivers.
4. Reboot.
5. Look if things got better.

Great and Thanks for the reply, I've done exactly this and installed an older version of Nvidia that works before, but now I'm getting another new blue screen called video scheduler internal error, or could this means my graphics card is failing and I need to get another mobile workstation, if I could get a confirmation that it's my graphics card that is failing, I would just get another laptop to remove me from this stress, each time I install my Autodesk architectural softwares to start working then the blue screens pop up and I cant just work in peace, ive installed windows several times I get the blue screens and I tend to think it could be a failing graphics card, what other idea could you be having please

 

[Aeacus]

but now I'm getting another new blue screen called video scheduler internal error

This error means many things, including incompatible (old) GPU drivers and also GPU hardware failure as well. There are other things it may mean, but for you use case, with clean Win installation, other aspects doesn't apply.

You could try version or two newer and see if it helps (excluding latest version which is confirmed not to work). But other than that, there's nothing else to do.

or could this means my graphics card is failing and I need to get another mobile workstation

I'd look towards new PC. Desktop PC would be better since you can replace individual components when need be. (E.g if your current PC would be desktop, it can be easily fixed with GPU replacement). But if you need portability, then laptop is only option.

Also, Intel HD630 means 7th gen Kaby Lake CPU. That architecture is now almost 8 years old and new, better (beefier) PC would be in order.
Sadly, nothing lasts for forever and we all need to update our hardware from time to time (either when it gets obsolete and slow or breaks and doesn't work right anymore).

 

[oliveria]

This error means many things, including incompatible (old) GPU drivers and also GPU hardware failure as well. There are other things it may mean, but for you use case, with clean Win installation, other aspects doesn't apply.

You could try version or two newer and see if it helps (excluding latest version which is confirmed not to work). But other than that, there's nothing else to do.


I'd look towards new PC. Desktop PC would be better since you can replace individual components when need be. (E.g if your current PC would be desktop, it can be easily fixed with GPU replacement). But if you need portability, then laptop is only option.

Also, Intel HD630 means 7th gen Kaby Lake CPU. That architecture is now almost 8 years old and new, better (beefier) PC would be in order.
Sadly, nothing lasts for forever and we all need to update our hardware from time to time (either when it gets obsolete and slow or breaks and doesn't work right anymore).

Yes I truly agree with you, I've also run out of hopes that this problem could be driver related, I've tried two older graphics drivers but all haven't worked and still just getting various different blue screens, at one time its video tdr failure, another time its video management internal error, another time its page are in non paged areas, another time its video scheduler internal error, and all these errors I see in one way or the other to be related to the graphics card hardware, I think I'll just plan for another PC, I bought this 1.5 years ago on ebay and for all this while it had been working just well, but I remember it has been producing those single beep sound which I read are related to an underlying trouble either in the motherboard or in the graphics card, I could hear such single beep sounds occasionally like even when adding volume, a sound sounding as if sb has dropped a tiny piece of dust on a keyboard, last month it made that sound once while I was typing and completely shutdown and didn't turn on till I had to take it to a technician, ever since I came back from the technician, its been blue screens, and I cant do anything with it, I'll just find another laptop, and I really appreciate for the information you've given me

 

[oliveria]

Hello, I ran a windows diagnostics to find out which hardware error my pc could be having, Im pasting the hardware report here so you can help me identify which specific hardware is this that could be the culprit, I was not able to analyse it and get it well, thanks


Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffa484b90ce460
Parameter 2: fffff80749c616a0
Parameter 3: 0
Parameter 4: 29e8
OS version: 10_0_19045
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19045.2.0.0.256.48
Locale ID: 1033

Files that help describe the problem
WATCHDOG-20241222-2206.dmp
sysdata.xml
WERInternalMetadata.xml
WERInternalRequest.xml
memory.csv
sysinfo.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

 

[Aeacus]

Code: 141

That's hardware failure code. Can also mean corrupted OS.

To remove the 2nd possibility;

1. Open Start.

2. Search for Command Prompt (or cmd.exe), right-click the top/correct result, and select the Run as administrator option.

3. Type the following command to perform system repair and press Enter:
SFC /scannow

4. If the scan found corrupt files and repaired them, run the same command again, just in case:
(if no errors were found, skip to step #5)
SFC /scannow

5. Once no errors are found with SFC /scannow, type the following command to perform a quick check and press Enter:
DISM /Online /Cleanup-Image /CheckHealth

6. Once this is done and when corruption is detected, type in another command for in-depth scan and press Enter:
DISM /Online /Cleanup-Image /ScanHealth

7. Once this is done and there are issues with system image, type in another command for fixing it and press Enter:
DISM /Online /Cleanup-Image /RestoreHealth

8. Once the system image repair is complete, type in another command and press Enter:
SFC /scannow

9. After last once completes, final command with Enter press would be:
exit

This closes the terminal window.

Note: SFC /scannow, DISM /ScanHealth and DISM /RestoreHealth may take a long time to complete. Do not close the terminal window or do not reboot the system, when each of theses scans/fixes are taking place, even when they seemingly get stuck.

 

[oliveria]

I've done all these steps as you've outlined, but the driver power state failure is still occuring frequently, I've even tried using one ram, swapping them, to no avail, the pc came with Samsung ssd 850 pro sata, and I bought an nvme on ebay which I've installed the OS on, I want to try installing the new OS back to the old sata ssd 850 pro and see if I'll still be getting the blue screens, when it came with the OS on the 850 pro ssd, its never had these blue screens, I guess this could be my final try and if the blue screens will be there then I think this is a dead machine